Lotto SocialReviews 

17,932
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 1,837 reviews, reviewers had a great experience with this company. Customers enjoy the games and the opportunity to win points, cash credits, or prizes, with many successfully withdrawing their winnings to PayPal. The platform is often described as easy to use, navigate, and set up, offering a fun and exciting user experience. However, some people were dissatisfied with payment issues, including unexpected charges, repeated deductions, and difficulty canceling subscriptions. Some reviewers also noted that the website and app could be slow, difficult to follow, or had issues with accessibility and unclear information.

What people talk about most

User experience

Consumers generally report a positive user experience, praising the ease of use, clear navigation, and... See more

Payment

People report negative experiences with payment, citing unexpected and repeated deductions from their... See more

Website

Reviewers mention ambiguous feedback about the website, with some praising its fun and cheerful layout for... See more

Product

Customers consistently note positive experiences with the product, highlighting the enjoyment of various... See more

Application

Customers had ambiguous experiences with the app, with some reviewers praising it as a great way to play the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I enjoy lots of the games where I also won points, cash credits or cash. I already had few cash withdrawals (highest was £200.00) and yesterday my cash out of £26 was approved and it's now in my paypa... See more

Rated 4 out of 5 stars

It a very good gambling site whit a good game the payment not immediate but guaranted


Company details

  1. Lottery Shop
  2. Gambling Service
  3. Gaming service Provider
  4. Software Company

Written by the company

Lotto Social is a leading lottery syndicate management service that has been serving the UK for over 15 years. In that time, we have grown to serve over three million members, making us the number one choice for those looking to increase their chances of winning big. With Lotto Social, you'll have more chances to win in all your favorite lotteries, including Lotto, EuroMillions, Powerball, MegaMillions and more. Our Win More Promise ensures that our members win more often than they would if they played alone, and with our ready-made lottery syndicates, we take care of all the hard work for you. You'll never have to pay more for your lottery entries again. In addition to offering more chances to win big in the lotteries, Lotto Social also offers free skill games where you can play for fun and win real cash. This is all included at no extra cost to you, making Lotto Social the complete package for anyone looking to increase their chances of winning. With over 15 years of experience and over three million members served, Lotto Social is a proven winner. Join us today and start grabbing more chances to win big in all your favorite lotteries. Our Win More Promise and free skill games make Lotto Social the smart choice for anyone looking to win more, for less.


Contact info

4.1

Great

TrustScore 4 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(17,932)

1,990 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Spend more than win

Spend more than win
Quite impossible to cash out

May 24, 2026
Unprompted review
Lotto Social logo

Reply from Lotto Social

Afternoon Alima, thank you for your feedback 😊

We’re sorry to hear that your experience has been disappointing.

Lottery games and syndicates are designed primarily as entertainment 🎟️🍀, and as with all games of chance, winnings can never be guaranteed. Some users may win, while others may spend more than they receive back over time.

Regarding withdrawals, cash-outs can sometimes require verification and security checks before being processed, which may make the process feel slower or more difficult than expected 👍

We appreciate you sharing your experience, and your feedback helps us continue improving both the platform and the clarity around withdrawals and rewards.

Best Regards,
Alex

Rated 1 out of 5 stars

Doesn't let you remove jackpot triggers…

Doesn't let you remove jackpot triggers in your account they just pop back up again. Charged my account several times. I had to use the automated phone service to remove. Very disappointed. Not sure if it's a scam or not or just poor UI

May 24, 2026
Unprompted review
Lotto Social logo

Reply from Lotto Social

Hello Niall, thank you for your feedback 😊

We’re really sorry to hear about your experience and understand how frustrating it must have been if the jackpot triggers appeared to reactivate after you tried to remove them.

Features such as jackpot triggers and auto-play options are designed to enhance participation and provide continued chances to win 🎟️🍀, but users should always feel in control of their account settings and subscriptions.

We appreciate your comments regarding the user interface and account management experience, as feedback like this is genuinely valuable and helps us identify areas where improvements are needed 👍

We’re also glad you were eventually able to remove the feature through the phone system, although we understand it should have been much clearer and easier to manage directly.

Please respond to our information request so we can review your account activity and ensure all unwanted features and charges have been fully removed for you.

Alex

Rated 5 out of 5 stars

I don’t have a too much experience

I don’t have a too much experience, but anyway, I try be better

March 23, 2026
Unprompted review
Lotto Social logo

Reply from Lotto Social

Hi there, thank you for your feedback 😊

That’s a great mindset 👍 Even with limited experience, just trying and improving as you go is the best way to get comfortable with anything new 🎉🎟️🍀

We’re glad you’re giving it a go, and we hope your experience continues to get better over time.

Thanks again for sharing, and wishing you the best of luck 🤞✨

Best regards,
Alex

Rated 5 out of 5 stars

Good for the value let u know more when…

Good for the value let u know more when I win it tonight ty

May 22, 2026
Unprompted review
Lotto Social logo

Reply from Lotto Social

Hi there, thank you for your feedback 😊

We’re really glad you think it’s good value 🎉🎟️🍀

Fingers crossed for you tonight — we hope you get a win to share soon 🤞✨

Thanks again, and we look forward to hearing how you get on 👍

Best Regards,
Alex

Rated 1 out of 5 stars

I want to cancel any money being taken…

I want to cancel any money being taken from my bank and I'm not sure this has happened,

May 22, 2026
Unprompted review
Lotto Social logo

Reply from Lotto Social

Afternoon Margaret, thank you for your feedback 😊

We understand your concern and we’re sorry for any uncertainty around whether the cancellation has been completed.

Subscriptions and syndicates are designed to provide ongoing entries and chances to win 🎟️🍀, but users should always be able to manage or stop them when they choose.

Please respond to our information request so we can check your account directly, confirm whether any active payments remain, and help ensure everything is fully cancelled for you 👍

Best Regards,
Alex

Rated 5 out of 5 stars

Great game kills time u make money what…

Great game kills time u make money what else can I say… Australian player also. 🇦🇺:))

May 22, 2026
Unprompted review
Lotto Social logo

Reply from Lotto Social

Hi there, thank you so much for your awesome feedback 😊

We’re really happy to hear you’re enjoying the games, having fun, and finding it a great way to pass the time 🎉🎮🎟️🍀

And a big hello to one of our Australian players too 🇦🇺🙌

Thanks again for your support, and we’re wishing you lots of luck in your next games and draws 🤞✨

Alex

Rated 1 out of 5 stars

Awful company with scam companys…

Awful company with scam companys attached to it!! Between my fake £1 syndicate strip that turned into £6 then was taken over to a scam page to unsubscribe (easy cancellation) charged me £59 to unsubscribe when I could if done it for free! Avoid at all costs!! Over £60 and not even seen a game!!!

April 3, 2026
Unprompted review
Lotto Social logo

Reply from Lotto Social

Hello Katie, thank you for your feedback 😊

We’re really sorry to hear about your experience and understand how frustrating this situation must feel.

To clarify, syndicate purchases and subscriptions are shown with full pricing and terms before confirmation 🎟️🍀. Cancellations should always be completed through official account settings or our official help page, and we do not charge users to unsubscribe.

If you were redirected to a different page requesting payment to cancel, that would not be part of the official cancellation process.

For cancelling your account or stopping any further payments, please use the official cancellation page here:
https://lottosocial.com/cancel-lotto-social/

Please respond to our information request so we can review your account and help ensure everything is fully resolved for you 👍

Best regards,
Alex

Rated 5 out of 5 stars

Excellent service and excellent…

Excellent service and excellent customer service

May 21, 2026
Unprompted review
Lotto Social logo

Reply from Lotto Social

Hi there, thank you so much for your wonderful feedback 😊

We’re delighted to hear you’ve had an excellent experience with both our service and customer support 🎉👍

Providing helpful, friendly assistance and a great overall experience is very important to us 🎟️🍀✨

Thanks again for your support, and we wish you the very best of luck in your next games and draws 🤞

Alex

Rated 5 out of 5 stars

ease of use and good interface plus…

ease of use and good interface plus lots of fun and chance to win

May 20, 2026
Unprompted review
Lotto Social logo

Reply from Lotto Social

Hi there, thank you for your feedback 😊

We’re really glad to hear you’re enjoying the ease of use, the interface, and the fun experience overall 🎉🎮🎟️🍀

It’s great to know you’re also enjoying the chance to win — that’s exactly what we aim to provide 👍✨

Thanks again for sharing, and best of luck in your next games and draws 🤞

BR,
Alex

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