LoudElephant Reviews 474

Quick delivery and fabric is excellent. 2nd time I have bought from them and woukd recommend then.

Amazing price, amazing product - great quality, fast shipping. 10/10

perfect fit..as size chart..i bought tailored fit and i am a fit guy fits great..material is very good...proper colour in the fabric too...highly recomend these guys...theres others on other sites etc but no where near this quality..i ordered one to see how it was and ordered another 5 after say no more..roberto

Great choice, great quality, quick delivery and a painless refund for an item that wasn't suitable.

I like these woolpullovers. They are handmade and each of them is special. No one is like the other.
But this time one of them began to loose its structure after two weeks. First it was at the end of one sleeve and later, after a good friend has repaired this, it began to unravel at the lower end.
First I thought to claim it, but that would have been too complicated for me.
Fortunatly I had my friend to help me.
But I'm not sure if I would order again.

Very good quality of merchandise, as ordered 2 things now, so recommend 😁

Quality product - fair price - arrival was rapid and when stated. The jumper I bought had been much admired

Great interesting products and prompt delivery.

Bought my first hoodie from Amazon, tried to buy a second, had some issues, so went to their website, delivery in a matter of days. They sell quality products that are perfect for me, hence buying a second weeks after the first. I can't praise these guys enough, love it all and will be buying more soon. Much love xxx

Exactly what I wanted for camping can sit near the open fire pit

Lovely, very colourful and well priced shirts. I have and wear only Loudelephant shirts. I love them.

Bought a lot of 'Loud Elephant' stuff over recent years. Baja Mexican hoodies .. Fleece lined tops .. etc.
Top gear (literally!)
The styles are great. The colours are great. The 'look' is great.
Eternally 'cool' and never out of style.
The perfect kit for a vintage stock hippie/punk alternative rocker like me.
So get yourself online and get yourself some 'Loud Elephant'. You won't regret it.
Stay in the groove, dudes! 😉

Perfect product, delivery, service!

I have used Loud Elephant a few times. A very good quality product and the service is always prompt. Would definitely recommend.

I've been buying shirts from Loud Elephant for years, but recently I have been disappointed. The older shirts I have are so much better than new ones. Particularly the quality of the cotton and the sewing. I also find it harder to spot an interesting print these days, whereas 6 or 7 years ago there were a lot of unusual ones.

I've purchased 3 garments from the company this year. The first 2 arrived promptly, were well packaged, and of good quality. No problems there.

The third -a hooded cardigan- was found to have a small hole on the left chest on delivery. Possibly the location of an old price tag.

The website is vague on specifics for a Returns Policy. But it does say clearly the company will cover return costs for faulty products. So I spent time photographing the hole, writing a refund note, packing the item, and returning it.

A few days later, I received a refund for the cardigan. But not for the postal costs. At £3-95, it's not a huge sum of money however I didn't appreciate the ethics at play here. I then sent an email asking why the postal refund had not happened. 'Dan', who I presume is a senior person in the company, replied saying that a colleague who'd accepted the item, hadn't realised it was a return. This despite the clear covering note and photo saying it was. He then went on to suggest some of that was my fault because I hadn't made them aware a return was en route first.

A bizarre explanation, since he accepted there's nothing on the website to say I should have done so. He further mentioned that this has never happened before. Nor with me. Virtually all other online companies I buy from have a detailed returns policy on plain display.

I have provided proof of postage and he promises a refund, and some amendments to their website. All well and good, except for the time, effort, and chasing I've had to do to get Loud Elephant to deliver on their customer promise. Should never have come to this.

Edited 3/12/24: Now dropped the 2 star to a 1 star review on the basis that they haven't even covered the full return postage. Either an incompetent, or an untrustworthy retailer. Can't decide which. You shouldn't have to. Avoid.

Edited again on 4/12/24: There's a lot of noise in the seller's reply but very little substance. Have a look at their Returns info for yourself. One section says this:

'The buyer is responsible for return postage costs on any return unless they have received a faulty or incorrect item then we will cover the postage costs.'

And another this:

'The invoice would be the perfect place to write this information because it already contains all of your order details, but don't worry if you don’t have it, just include your name and order number on the note instead.'

My product was faulty. Even they're not disputing that. And I followed the second advice to the letter. Again, that's not disputed.

But their promise to revise Return instructions? Not delivered. I'm not the first to complain about this issue, and doubt I'll be the last.

Lovely clothes that are beautifully made with great fabric- soft fine cotton like liberty lawn .

Great company, their products come very few quickly, they are great quality and good prices

Excellent quality and attractive product. Very quick dispatch (I ordered in the morning at it was posted in the afternoon.)
Check their colourful super product range.
And they are ethically sourced, with some of the proceeds going to help elephant conservation.

Waistocat arrived today. Very nice quality. Impressed. And nice to support a company that cares about its business and why it exists...