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Love Your Home Reviews 

2,024
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 519 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery team for their exceptionally friendly attitude, efficiency, and careful handling when bringing furniture into homes. People note that staff members go above and beyond, providing helpful maintenance tips and ensuring every item is placed perfectly. A few other people also felt that the showroom visits and dedicated sales assistance made the entire purchasing journey completely seamless. Consumers are consistently delighted with the beautiful design, luxurious comfort, and top-tier quality of the custom furniture pieces. Reviewers emphasize that communication throughout the ordering and delivery process is exceptionally clear, prompt, and reliable.

What people talk about most

Staff

Users describe positive interactions with staff, praising the friendly, professional, and efficient service... See more

Delivery service

People report positive experiences with the delivery service, highlighting that team members are... See more

Product

Clients share positive opinions on product quality, highlighting how gorgeous, comfortable, and well-made the... See more

Service

Reviewers mention positive feedback about service, noting it is professional, helpful, and seamless from the... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with their furniture... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I run an interior design studio (Ixia London) and my business relies heavily on suppliers we recommend. We have worked with Love your home for 5 years now, sending sofas and beds to projects across Lo... See more

Company replied

Rated 5 out of 5 stars

The couch is absolutely stunning, the delivery and customer care were excellent. We went to the showroom in London which was a really pleasant experience and we were so well looked after. Today the de... See more

Company replied

Rated 5 out of 5 stars

Really enthusiastic service from Sophie. Sofa arrived sooner than expected and looks great. Delivered by Mike and Craig efficiently and so friendly. Gave us all the information we need for looking aft... See more

Company replied

Rated 5 out of 5 stars

Marc & Phil have just delivered and assembled my beautiful bed. I am extremely happy with the bed, the quality and finish is excellent. Delivery communication has been outstanding and particularly... See more

Company replied


Company details

  1. Furniture Store
  2. Bed Shop
  3. Furniture Manufacturer
  4. Sofa Store

Written by the company

Modern and Contemporary Handmade Sofas and Beds from Love Your Home. Shop online or visit our showrooms near Godalming in Surrey or Wandsworth in South West London.

About Us

Written by the company

At Love Your Home we design and make all of our exclusive sofas, beds and sofa beds in-house.
Our collection of sofas and beds have a lifetime frame guarantee - we use only high quality sustainable FSC certified beechwood in our frames, box sections are made from very high quality FSC certified plywood not chipboard, like most companies do and we use only the highest quality fabrics. If you are looking for design led, high quality, upholstered furniture with a bespoke fabric and leather range for reasonable prices, then look no further than Love-Your-Home.co.uk.

Love Your Home

Quality From Our Family To Yours

Quality From Our Family To Yours

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(2,024)

475 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The sofa is absolutely gorgeous and…

The sofa is absolutely gorgeous and exactly as I expected. The delivery team, Mike and Craig, were exceptional. They had a hard job getting the sofa up to my flat (unfortunately it was too big for the lift) but they never complained at all and there was no sign of any irritation. They were both professional and very helpful and a great credit to the company.

August 17, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Annie,

What a wonderful review to receive! I’m thrilled you’re so in love with your sofa and that it’s exactly what you hoped for. Mike and Craig will be delighted to hear their hard work and professionalism were appreciated, especially with such a challenging delivery! Thank you for your lovely words, I hope your gorgeous new sofa brings you plenty of comfort and joy.

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Excellent experience

Great product, easy communications and very professional delivery!

August 17, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Michael,

So lovely to hear everything came together so smoothly! I’m delighted you were happy with the product, communication and delivery service. Thank you for choosing Love Your Home. I hope you enjoy your new furniture for many years to come!

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Great service

Mike and Craig were both great, managed to deliver and install through a tricky doorway and steamed the sofa so it looked great!
Very impressed with the finish and comfort too!

August 13, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Rachel,

Thank you for your great review! I’m so pleased to hear Mike and Craig handled the tricky doorway with such care and attention! It’s fantastic that they went the extra mile to steam the sofa and leave it looking its very best. Even better to know you’re impressed with both the finish and comfort, enjoy your beautiful new sofa!

Warm wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Genuinely faultless experience!

Genuinely faultless experience from beginning to end. From our first visit to the showroom in London, to placing our order and finally receiving it today, the service and product has been exceptional.

We absolutely love our sofa which is perfect for our home, and the delivery service from Craig and Mike was amazing. Bang on time, delivered perfectly and we couldn't be happier.

A huge thanks to the entire team, we look forward to working with you again!

August 17, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hello James,

It’s wonderful to hear your journey with Love Your Home has been such a positive one from showroom to delivery! I’m especially pleased Craig and Mike made the final step so smooth and delivered your sofa perfectly. Thank you for putting your trust in Love Your Home and the team. I’m thrilled you love your new sofa and look forward to welcoming you back!

Warm wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Great service from the delivery team…

Great service from the delivery team thanks

August 14, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi James,

It’s great to hear you were so happy with the delivery service! Thank you for taking the time to share your kind words. I really appreciate your support, and I hope you’re enjoying your new furniture!

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Great service from Marc & Phill

Marc & Phill expertly delivered a couple of mattresses for us today. They were done before I could even offer them a coffee. Great service from a friendly team. Look forward to receiving our next items!

August 14, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Alexandra,

What a lovely experience to hear about! I’m delighted Marc & Phill made the delivery look effortless, even before the coffee could be offered! Their friendly and efficient service is exactly what we love to hear. Thanks so much for your kind words, and we look forward to your next visit in one of our showrooms!

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Craig and Mike were amazing and went…

Craig and Mike were amazing and went the extra mile to achieve a successful delivery on a third floor flat up a very tight staircase

August 13, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Alex,

It’s fantastic to hear Craig and Mike went the extra mile to make the delivery a success! Navigating a tight staircase to a third-floor flat is no easy task, so I’m delighted their care and determination made all the difference. Thank you for recognising their hard work, and I hope you enjoy your new furniture!

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Great customer service

Excitement customer service at the store from Amna while also entertaining our kids.
Delivery from Craig and Mike was great and they were very careful to not touch any of the walls.

August 13, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Raphael,

What a lovely review! I’m so pleased Amna made your showroom visit enjoyable, keeping the little ones entertained along the way, and that Craig and Mike took such great care during delivery. It’s wonderful to hear everything was handled with such care. Thank you for choosing Love Your Home, and enjoy your new furniture!

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Interior Designer recommendation - London

I run an interior design studio (Ixia London) and my business relies heavily on suppliers we recommend. We have worked with Love your home for 5 years now, sending sofas and beds to projects across London. From the sales team to the showrooms, to the deliveries they go above and beyond to make the service as seamless as possible. Thank you. Keep up the good work LYH!

August 13, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hello,

Five years of working together, what a wonderful milestone! I’m truly grateful for your continued trust in Love Your Home and for recommending us to your clients across London. It means so much to know that our sales, showroom and delivery teams consistently help make your projects run seamlessly. Here’s to many more successful projects together!

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Marc & Phill did a great job on a very…

Marc & Phill did a great job on a very hot day with a big delivery that needed to be carried up some stairs.

August 13, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi John,

A huge thank you for recognising Marc & Phill’s hard work, especially on such a hot day! They’ll be delighted to know their care and effort with your delivery, including those stairs, were appreciated. Wishing you many happy moments with your new furniture!

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Exceptional service from start to…

Exceptional service from start to finish. Friendly and helpful sales staff. Top quality sofa and excellent delivery service (Marc & Paul)

August 11, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Louise,

It’s fantastic to hear you enjoyed such a smooth experience from start to finish! I’m especially pleased that Marc and Paul provided an excellent delivery service and helped make everything feel effortless. Thank you for your kind words, I hope you enjoy your beautiful new sofa for many years to come!

Warm wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Great furniture and the delivery guys…

Great furniture and the delivery guys Craig and Lawrence were outstanding!

August 11, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Amanda,

What a lovely compliment! I’m delighted you’re so pleased with the furniture, and it’s fantastic to hear Craig and Lawrence made such a great impression with their outstanding service. Thank you for your kind words, enjoy your beautiful new furniture!

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Craig and Lawrence were great at…

Craig and Lawrence were great at explaining everything and very careful with the beautiful new sofas.
Sofas look amazing 🤩

August 11, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hello Victoria,

It’s lovely to hear that Craig and Lawrence took such great care with your beautiful new sofas! I’m so pleased you’re delighted with how they look, and that everything was explained clearly along the way. Enjoy your gorgeous new sofas, I hope they bring you plenty of comfort and happiness!

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

First time order from LYH

First time order from LYH. Everything has been spot on. Item delivered by Marc and Phil - bang on time and polite and professional- will definitely use for my other projects.

August 11, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Donna,

It’s wonderful to hear your first experience with Love Your Home was such a positive one! I’m so pleased Marc and Phil delivered on time and made everything feel easy and professional. Thank you for choosing Love Your Home, and we’ll be delighted to welcome you back for your next project!

All the best,
Christos and the LYH team

Rated 5 out of 5 stars

Craig and Lawrence - amazing

Craig and Lawrence couldn't have been more helpful. The delivery was smooth and they were patient as I rearranged furniture. Great service! Couldn't recommend them highly enough

August 11, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Donna,

Thank you so much for your lovely review! I’m delighted to hear Craig and Lawrence made your delivery so smooth and stress-free. It was a pleasure to help, and I truly appreciate your kind words and recommendation.

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Highly recommend

Professional, seamless service from showroom visit to delivery. Marc and Phill took time to arrange the sofa in the perfect position for me (thank you!) Absolutely delighted with the furniture and highly recommend Love Your Home.

August 7, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Belinda,

Thank you so much for your lovely review! I’m delighted to hear you’re so happy with your furniture. It was a pleasure helping you create the perfect setting, and your kind words truly mean a lot to us. Enjoy your beautiful new furniture!

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

Great experience

Really great experience of purchasing the sofa. Very communicative and accommodating! Delivery guys Mark and Phill did a great job getting the sofa up two flights of stairs into quite a tight apartment 👏👏

Highly recommend. Great quality!

August 5, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Daria,

Thank you for your wonderful review. I'm delighted your sofa purchase was such a great experience from start to finish. Clear communication and accommodating service are at the heart of what we do, and I'm especially pleased that Mark and Phill were able to safely navigate two flights of stairs and your tight apartment with care.

Your recommendation means the world to us, and we hope your new sofa brings comfort, style, and many happy moments for years to come.

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

A fantastic delivery experience from…

A fantastic delivery experience from Mike and Dan. So polite, helpful and informative. We are so delighted with the sofa and Mike and Dan were the cherry on the cake.

August 5, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Emma,

Thank you for your lovely review. I'm delighted you're so pleased with your new sofa and that Mike and Dan made the delivery experience just as memorable. Their politeness, helpfulness, and clear communication are qualities we're proud of, and I'll be sure to pass on your kind words. I hope your new sofa brings comfort and happiness for many years to come.

Best wishes,
Christos and the LYH team

Rated 5 out of 5 stars

My news sofas and chairs are gorgeous…

My news sofas and chairs are gorgeous and so comfy. They were delivered with care and professionalism by Mike and Connor who spent time making sure they were placed perfectly in the room.

July 30, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hello Sarah,

Thank you for your lovely review. I'm delighted you're so pleased with your new sofas and chairs and that you're finding them so comfortable. It's wonderful to hear that Mike and Connor delivered everything with such care and professionalism, taking the time to ensure each piece was positioned perfectly in your room. I'll be sure to pass on your kind words, and I hope your new furniture brings comfort and enjoyment for many years to come.

Best regards,
Christos and the LYH team

Rated 5 out of 5 stars

Marc and Phill delivered efficiently…

Marc and Phill delivered efficiently and politely. Answered all my questions and took great care whilst unpacking in my house.

July 28, 2026
Unprompted review
Love Your Home logo

Reply from Love Your Home

Hi Helen,

Thank you for your kind review. I'm delighted to hear Marc and Phill provided an efficient and polite delivery, took great care while unpacking your furniture, and answered all of your questions. I'll be sure to pass on your lovely feedback. I hope your new furniture becomes a much loved part of your home.

Best wishes,
Christos and the LYH team

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