LoveAdmin Reviews 

162
•
TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

We have been with Loveadmin for several years now. The migration to V2 had its challenges and still has! However, Leo especially, has been great with support and communication along with the help team... See more

Company replied

Rated 5 out of 5 stars

Lauren is always so helpful, friendly and efficient. She calmly helps us deal with our issues, questions, and managing new initiatives in a professional manner and explains things very clearly. Thank... See more

Company replied

Rated 1 out of 5 stars

We recently had a customer tell us we love your club but the only thing that lets us down is the admin. This customer hasn’t been able to pay through LA for months. In fact it’s not our only customer... See more

Rated 5 out of 5 stars

LoveAdmin has everything we need to manage our club day to day. Our account manager Lauren offers ongoing support and cannot do enough to help us! LoveAdmin take all of our feature requests on board a... See more

Company replied

Company details

  1. CRM Provider
  2. also in
  3. Gymnastics Club
  4. Payment Service
  5. Soccer Club
  6. Software Company
  7. Swim Club

Written by the company

Whether you run a Sports Club or a Membership Organisation, manage Classes or Courses, our advanced yet simple-to-use admin software helps you work smarter and faster. Get better visibility and control over your cash flow and increase your income with our money-generating features. Reduce your paperwork, manage everything online in one secure place, and streamline your working processes. No contract or tie-ins. And our personal, five-star support team will even help you get set up. Join thousands of customers benefiting from LoveAdmin! From sports clubs, class and course providers to membership organisations, our software supports administrators and managers across various sectors. Book your free demo today!


Contact info

4.0

Great

TrustScore 4 out of 5

162 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

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Replied to 66% of negative reviews

Typically replies within 48 hours

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4.0

All reviews

(162)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic platform we will never look back

Fantastic platform that we weren’t sure if we needed but now we have we would never look back. With 600 members the accounting was never a job that could be put down, now it is. Some areas still not reducing admin time but Loveadmin constantly coming up with new add on bits and ensuring you get told and trained . Feels like a real personal service and that you are important every time you ring. We so glad we made the leap.

April 14, 2019
Unprompted review
LoveAdmin logo

Reply from LoveAdmin

Hi Tamsin,

Many thanks for your 5-star review.

I am happy to hear you can see the benefits of using our system. I wonder if you have started to use our new app? If not, it is definitely something you will want to let your customer's know about. They can now pay and register for addition items straight from the mobile App.

Kind regards,
Shauna

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Rated 5 out of 5 stars

The system was very easy to set up and…

The system was very easy to set up and once I was up and running, the customer support team were always there at the end of the phone to help with anything.

April 11, 2019
Unprompted review
LoveAdmin logo

Reply from LoveAdmin

Hi Andria,

Many thanks for your 5-star review.

I am happy that your account is working for you and the club. Please don't hesitate to reach out if you have any queries or require any training sessions.

Kind regards,
Shauna

Rated 4 out of 5 stars

Easy to use and saves time!

Easy to use once it is up and running and has reduced our admin a lot! Getting the system set up was a slightly lengthy process but worth it

April 10, 2019
Unprompted review
LoveAdmin logo

Reply from LoveAdmin

Hi Emma,

Many thanks for your 4-star review.

Some accounts do have a bit longer process to set up, however, please let us know if there is anything else we can do to help you with using your account.

Kind regards,
Shauna

Rated 5 out of 5 stars

Give your members TLC with loveadmin!!

I love the team at loveadmin!!!

The system is really easy to use and manages all our classes and events at an increasingly busy gymnastics club.

Whenever I have any questions the team are always on hand with a smile and an answer - and if the system can’t achieve what you want then the developers are more than happy to look into how this can be achieved.

Would definitely recommend to anyone with a members database that needs some TLC.

April 10, 2019
Unprompted review
LoveAdmin logo

Reply from LoveAdmin

Hi Kirstie,

Many thanks for giving us a 5-star review.

The LoveAdmin team enjoy working with you and Utopia Gymnastics. We endeavour to continue to provide the service you have been receiving.

Kind regards,
Shauna

Rated 5 out of 5 stars

RAF Memorial Flight Official Club

After previously outsourcing our membership administration to an external company, we are now able to manage it ourselves thanks to LoveAdmin. It’s been brilliant to be able to bring the work in-house in a manageable way and has meant that we can give our members the support they need.

April 10, 2019
Unprompted review
LoveAdmin logo

Reply from LoveAdmin

Hi RAF Memorial Flight Club,

Many thanks for leaving us a 5-star review.

I am very happy to hear that our system has allowed you to successfully bring your admin in-house.

Kind regards,
Shauna

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Rated 5 out of 5 stars

Less Time....Less Hassle

Using LoveAdmin saves us a huge amount of time in having to chase and collect payments. it also gives us all the information in one place and gives us the facility to export data using a variety of filters. It takes a short while to set up and fully understand all the functions but the support from the LoveAdmin team is excellent.

March 25, 2019
Unprompted review
LoveAdmin logo

Reply from LoveAdmin

Hi Bedwell Rangers.

Many thanks for the 5-star review.

I am happy to hear that the system is saving you loads of time already! The support team are hear to help for your renewals so please get in touch if you need any help actioning.

Kind regards,
Shauna

Rated 5 out of 5 stars

Complexity made simple

The team at LoveAdmin have really helped us get the system set up in a way that works for us. We are a complex club and still have some way to go to use all the functionality that LoveAdmin can provide but the team work closely with us and I'm confident that we will together achieve a great reduction in admin time, increased revenue and better security of our member's personal data

March 17, 2019
Unprompted review
LoveAdmin logo

Reply from LoveAdmin

Hi Laurie,

Many thanks for your 5-star review.

We are always working on ways to make admin easier for our customers. I hope that you can use our new app to help your customers update their details and make payments from an app rather than logging in.

We look forward to continuing to work with you.

Kind regards,
Shauna

Rated 5 out of 5 stars

Always available to help with any…

Always available to help with any issues that come up and they are always finding ways to improve the software to decrease Admin time.

March 12, 2019
Unprompted review
LoveAdmin logo

Reply from LoveAdmin

Hi Dawn,

Many thanks for your 5-star review.

I am glad to hear you have received the help when you need it. One of the great new things we have just added to the system is our Development Programme and for your members to download our app which will allow them to make payments, registrations and updates to their details from their mobiles or tablets.

Kind regards,
Shauna

Rated 5 out of 5 stars

Great club membership management

Enables us to manage our membership and payments efficiently. The interface is a bit daunting but this is more than made up for by the quality of the telephone and online screenshare support. They have solved any problems I have had quickly and pleasantly

March 5, 2019
Unprompted review
LoveAdmin logo

Reply from LoveAdmin

Hi Lionel,

Many thanks for your 5-star review.

I am happy to hear that you are always able to get the help that you need from the support desk.

Kind regards,
Shauna

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Rated 5 out of 5 stars

Saves a huge amount of admin time and…

Saves a huge amount of admin time and has a great support team if you ever have any problems.

we couldn't of grow so quickly as a club with out it

Pennine Gymnastics

March 5, 2019
Unprompted review
LoveAdmin logo

Reply from LoveAdmin

Hi Pennine,

Many thanks for the 5-star review.

I am very happy to hear how much you have been able to group while using the system.

Kind regards,
Shauna

Rated 5 out of 5 stars

Great system for managing our classes…

Great system for managing our classes and events. Super helpful admin team and quick response to any queries.

March 4, 2019
Unprompted review
LoveAdmin logo

Reply from LoveAdmin

Hi Katrina,

Many thanks for your 5-star review.

I am glad that the system is proving useful for your club. The support team are always on-hand and we endeavour to continue to provide helpful advice and speedy responses.

Best,
Shauna

Rated 5 out of 5 stars

Twyford & District Fishing Club

Since joining last year, the whole package of the database, online help guides and the personal touch from the LoveAdmin team, with a big call out for Anya and the way that she just makes everything come across so simple... :)

This has made it so much easier for us as a fishing club to administer both the yearly renewals and new joiners throughout the year.

We certainly recommend the use of this facility along with the great support that's available.

Thank you team.

Ian - Treasurer TDFC

February 22, 2019
Unprompted review
LoveAdmin logo

Reply from LoveAdmin

Hi Ian,

Many thanks for the 5-star review.

I am very happy to hear that your first year of using the system has show results in reducing admin for you.

Best,
Shauna

Rated 5 out of 5 stars

Highly Recommended

Since joining Loveadmin our workload has reduced drastically, being a volunteer organisation that is very valuable to us.

We have all our club member registrations and tournament entry forms on there, all the payments are taken via the system too.

Sending mass communication to our members is easy.

The system takes a little bit of playing around to understand how things work, but the team are on hand to assist with anything and will take you through it step by step if need be until you have mastered it.

The customer care is outstanding, if they are unable to answer your query immediately they will do their best to come back to you as quickly as possible.

Joining Loveadmin has been a great step forward for our ever growing Youth Football Club.

February 21, 2019
Unprompted review
LoveAdmin logo

Reply from LoveAdmin

Hi Simone,

Many thanks for your 5-star review.

I am glad to hear that the system helped the club to reduce your workload and improve your communications. We are here to help should you need.

Best,
Shauna

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Rated 5 out of 5 stars

Easy to use AND great support....

From the aspect of functionality, ease of use, cost effectiveness, LoveAdmin rates a solid 4.9 out of 5.

But for friendliness and speed of response of the staff, both for the training sessions and the support calls and emails, LoveAdmin easily hits 5 out of 5.

February 20, 2019
Unprompted review
LoveAdmin logo

Reply from LoveAdmin

Hi there,

Many thanks for your 5-star review.

I am happy to hear that you are happy with how the system has helped your organisation and that the team have been helpful and on-hand when needed.

Best,
Shauna

Rated 4 out of 5 stars

Loveadmin - Perfect for our needs!

Loveadmin has made our member subscription far more efficient, manageable and transparent to all. We were a typical Grassroots football club using paper based systems that were hard to manage. Loveadmin has transformed our membership database and subscription fee collections.

February 19, 2019
Unprompted review
LoveAdmin logo

Reply from LoveAdmin

Hi Richard,

Many thanks for the 4-star review.

It's great to hear that the system has transformed the membership database and collection of fees. I wonder if we could discuss what we may be able to do to get a 5-star review?

Best,
Shauna

Rated 4 out of 5 stars

As a relatively new customer

Despite the complexities of the system as a new customer the help team have been very good and clear in their explanations. No doubt with greater exposure to the system this will become even easier.

February 18, 2019
Unprompted review
LoveAdmin logo

Reply from LoveAdmin

Hi Jeremy,

Many thanks for your 4-star review.

I am happy to hear the support team are able to help with your transition onto the platform. In no time at all, you will find that the system starts to become second nature, however, we are on-hand to help if you should need it.

Best,
Shauna

Rated 5 out of 5 stars

Much easier than the old paperwork system !!

Introduced to LoveAdmin last season and it made immediate improvements to our collection of Subs. Yes, there were initial teething problems, but the Support Team are there to help you at all times. GoCardless was more straightforward than PayPal to setup, but this is outside of LoveAdmin's control.
Many thanks from Kirkham Junior Football Club

February 16, 2019
Unprompted review
LoveAdmin logo

Reply from LoveAdmin

Hi Peter,

Many thanks for your 5-star review.

It's great to hear that you saw immediate results using the system. Although it is out of our hands, thank you for the feedback regarding the PayPal setup. At the very least we can find out if there is more we can do to make the process more straightforward for future clients.

Best,
Shauna

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Rated 5 out of 5 stars

Really helpful

Really helpful - thank you!

February 8, 2019
Unprompted review
LoveAdmin logo

Reply from LoveAdmin

Hi Kate,

Many thanks for the 5-star review.

I am happy to hear that you were able to get helpful support.

Best,
Shauna

Rated 5 out of 5 stars

Fantastic

We have always had a great experience with LoveAdmin. They always provide us with lots of support when needed. The system has saved us lots of time in admin and made our class management much more efficient.

February 6, 2019
Unprompted review
LoveAdmin logo

Reply from LoveAdmin

Hi Louise,

Many thanks for the 5-star review.

I am happy to hear how well the system has worked for you and your club. We hope that we can continue to provide a great experience.

Best,
Shauna

Rated 5 out of 5 stars

Excellent

Excellent, concise support call, that resolved all the things I had forgotten from last year's renewal season. Many thanks, Guy, Barnack Cricket Club

February 1, 2019
Unprompted review
LoveAdmin logo

Reply from LoveAdmin

Hi Guy,

Many thanks for the 5-star review.


I am glad to hear that your call with our team has enabled you to make sure that everything has been done before sending out your renewals.


Best,
Shauna

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