loveaero.co Reviews 

176
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers had a great experience with this company. Customers genuinely love the ordering experience and frequently praise the customer support team for being exceptionally responsive, polite, and helpful when solving problems. Many people also share that the jewelry pieces look stunning, arrive safely in lovely protective pouches, and hold up wonderfully during daily wear. However, some reviewers were not happy with the shipping process, mentioning that packages took weeks to arrive or experienced unexpected delays. A few other people also felt that certain items lacked proper durability, noting frustrating issues with items breaking quickly or tarnishing shortly after purchase.

What people talk about most

Product

Clients share ambiguous opinions on product quality, with many reviewers praising the gorgeous and durable... See more

Quality

Reviewers highlight ambiguous aspects of quality, as opinions on the jewelry are deeply divided. On one hand,... See more

Order

Reviewers mention positive feedback about order, highlighting how easy it is to place purchases and receive... See more

Customer service

Users describe positive interactions with customer service, noting that support agents are polite, attentive,... See more

Delivery service

People report ambiguous experiences with delivery service, reflecting mixed opinions among reviewers. While... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I am giving this site an initial review of 3 stars because of everything I could find nothing said my order would be shipped from China but rather US,Australia yet today's shipping confirmation says... See more

Company replied

Rated 3 out of 5 stars

AMENDMENT 7/30/26 Customer support was helpful and immediately I was refunded. Appreciate the follow up. ⭐️⭐️⭐️ Delivery was from CHINA. Over (21) days to receive. All bracelets a... See more

Rated 5 out of 5 stars

Excellent Service. It was my first time ordering from Love Areo. I was so happy when my order arrived. Every piece was truly beautiful & amazing quality. The little individual bags were such a lov... See more

Rated 5 out of 5 stars

Satisfied Customer! Received my order well packaged/intact. Each individual piece of jewelry was in a small cute pouch very well preserved. I’ve been wearing a few piece ever since i received it. Defi... See more


Company details


Contact info

3.9

Great

TrustScore 4 out of 5

176 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 34% of negative reviews

Typically takes over 1 month to reply

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3.9

All reviews

(176)

89 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Quality

Fantastic Quality at a very reasonable price. Wore the medium teardrop earings out shopping and got two compliments from strangers! I don't usually wear big earings but these are very lightweight you truly forget you are wearing them. 😍

October 26, 2024
Unprompted review
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Rated 5 out of 5 stars

I'm in love with these earrings!

I'm in love with these earrings!
They are absolut light weight even thow I chose the medium size, they look stunning yet not too massive and come in small bags.

October 27, 2024
Unprompted review
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Rated 5 out of 5 stars

I have ordered four pairs of earrings…

I have ordered four pairs of earrings and three necklaces from loveaero and every piece is very high quality and so pretty. If you aren’t sure whether to buy from them because maybe it seems too good to be true (or it looks like a scam) please know that the jewelry is lovely and it’s a very real company. I’ve purchased several pieces and I intend to buy more.

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

Gorgeous earrings!

Wasn’t sure about ordering from Facebook but decided to take up the buy one pair get two free, so pleased I did. The earrings all arrived pretty quickly and were just as described. They are lightweight so don’t drag on the ears and seem to be great quality. They look fantastic and I’m really pleased with them . Had planned to give one pair away but I love them so much I might have to keep them all. Couldn’t be happier with my purchase, love the look of them.

October 12, 2024
Unprompted review
Rated 5 out of 5 stars

Lovely earrings

I was sceptical about ordering as had not heard of this company but ads kept popping up all over my social media. Its always a risk but this time i was not disappointed. I purchased some limited edition teardrop earrings in rose gold which is very hard to find as most are rose gold plated over metal but these are over sterling silver which is great as I have sensitive ears and struggle buying cheaper earrings and end up having to spend a fortune. I am wearing earrings today after receiving yesterday and I have not got itchy ears which I get straight away from metal.
The packaging was really lovely and to top it off, inside was a lovely card with a 30% discount off of next purchase. I will definitely by buying again!
Please Love Aero keep supplying items in rose gold.

September 11, 2024
Unprompted review
Rated 1 out of 5 stars

Overpriced

Update: this company continuously challenges every negative review to indicate they didn’t receive Information (when the order number was given) and accusing customers of falsifying reviews instead of properly addressing their product. It is borderline harassment. Thankfully I live in a place where there is freedom of speech. I stand by my opinion that I find the product to be low grade and they broke with first wear. Buyer beware.

— original review—-
Overpriced. The earrings are usually given away free with purchase from many retail boutiques. Dollar store grade. They feel like a thin plastic (??) with a coating that doesn’t last. Mine fell off my ear because the backing doesn’t fit properly, it was so loose! This was after 1 hour of wear on the first day.

August 20, 2024
Unprompted review
loveaero.co logo

Reply from loveaero.co

Hi Eve,

Upon reviewing our records using the name and email address you provided, we were unable to locate any purchase associated with your information. This suggests that the earrings in question are not from our store.

If you used any alternative information when placing your order, please feel free to reach out to our customer service team through our website. We’ll be happy to look into it further. We are here to help and ensure you have a positive experience with Love Aero.

Warm regards,
Love Aero Team 💘

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