loveholidays IE Reviews 

48,660
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 11,080 reviews, reviewers overwhelmingly had a great experience with this company. Customers find the online booking process remarkably straightforward and frequently appreciate the flexible monthly payment options available. Travelers mention the extensive variety of affordable hotels and flights, making it easy to plan memorable getaways. Consumers consistently praise the dedicated customer service staff who go above and beyond to assist with every request. Some reviewers were not happy with booking discrepancies, unexpected extra costs, and unexpected price changes. People also mentioned difficulties reaching customer support representatives or resolving urgent booking changes successfully when issues arose. A few guests noted occasional problems with hotel amenities or accommodations not matching their expectations upon arrival.

What people talk about most

Holidays

Reviewers mention positive feedback about holidays, highlighting that the booking process is fast, efficient,... See more

Booking process

People report positive experiences with the booking process, describing it as simple, straightforward, and... See more

User experience

Customers consistently note positive experiences with user_experience, highlighting that the platform and app... See more

Price

Users describe positive interactions with price, frequently highlighting competitive rates and great deals... See more

Service

Consumers find service to be positive, highlighting easy, quick, and reliable business operations. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a few technical issues when completing our booking and had to go old school and speak to a human. By far the best interaction I have had when making this type of call, big thank you to Russell Dav... See more

Rated 5 out of 5 stars

Very easy website to use and includes everything you need to book for your holiday. They send reminders and advise you throughout. Would highly recommend this company...Stayed in an apartment complex... See more

Rated 5 out of 5 stars

I've nothing but good to say about Love holidays, we've being using them for the past 6 years & we've never been 😞 with our choice. I've got to say our most recent booking for this coming October wa... See more

Rated 5 out of 5 stars

Have travelled previously with loveholidays and never had a problem. Having checked tripadvisor.ie for the hotel, and then doing some comparisons, I decided to use them again this time. Online bo... See more


Company details

  1. Travel Agency
  2. Travel Aggregator

Written by the company

At loveholidays.ie, a fast growing travel website, we allow our customers to search for their holidays based on their individual requirements from a range of criteria such as multiple dates, star rating, budget or tripadvisor rating but unlike most travel sites, we do not require our customers to choose a destination. Our experienced and friendly team are on standby to help our customers find their perfect holiday at the best available price, in one easy search.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

49K reviews

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4.6

All reviews

(48,660)

10,776 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

100 percent

Hi because one yourr colleges i wrang fri morning said he could sort bit of a mistake when booking should have being flight to ismir 25 sep 18 43 flight direct he sai he will sort for me

August 15, 2026
Rated 1 out of 5 stars

Absolutely Disgusting

The transfer was very long from the airport but thars ok I guess, unfortunately the hotel room took 3 changes before a habitable room was found, even then it was very very poor. The shower door fell off, the tap was not usable and the toilet seat was not fixed.
The food served is not edible and we have had to pay to eat elsewhere, drinks are poor, pool side snacks are poor, the lift doesn't work, the pool is dirty, the staff are rude, the hotel is filthy, everything is old and broken, my daughter and I both got food poisoning and have been very sick. We are very very dissatisfied and regret booking with this hotel. Nathan Kayley 00353c876688798

August 8, 2026
loveholidays IE logo

Reply from loveholidays IE

Hi Nathan,

Thanks for taking the time to share your feedback with us. I’m sorry to hear you’re disappointed with the service you’re currently receiving on holiday.

Our On Holiday Support team can assist and take a look into your query further. Please refer to the contact details provided inside your booking confirmation for ways of getting in touch. The On Holiday Support phone line is open 24/7.

The team are available via Live Chat through Manage My Booking 9am - 5pm GMT.

I do hope you’re able to enjoy the rest of your stay.

With best wishes,

Lizzie

Rated 2 out of 5 stars

My request could not be answered… I…

My request could not be answered… I ended up having to go to another booking site to get my issue sorted.

August 8, 2026
loveholidays IE logo

Reply from loveholidays IE

Hi Lynn,

Thanks for taking the time to leave a review.

I really appreciate you taking the time to share your comments with us, and I’m sorry to learn of your disappointment following your experience with us.

Just a quick reminder that as an online booking agent, loveholidays works directly with accommodation suppliers. When a request is made, we always check live availability and any extra charges with them first, as all requests are subject to availability and aren't guaranteed.

I can see our amendments team got in touch to explain this process, but I'm really pleased to hear you managed to get this sorted yourself!

If you need any more help before you head off, please don't hesitate to get back in touch.

Have a great day,

Roberto

Rated 5 out of 5 stars

Well they did all the work

Well they did all the work. But, its much the same as if I went on the Internet and booked everything myself independently.
Last minute decision so to the easier way

August 8, 2026
Rated 5 out of 5 stars

Price matched a holiday for me that I…

Price matched a holiday for me that I had seen elsewhere which was fantastic, have travelled many times with love holidays and never had an issue thankfully. We normally book our holiday in August with Tui but booked for next year with love holiday as for the exact holiday it was substantial cheaper

August 14, 2026
Rated 2 out of 5 stars

Disappointed when we arrived we weren’t…

Disappointed when we arrived we weren’t staying in hotel

July 27, 2026
loveholidays IE logo

Reply from loveholidays IE

Hi Caroline,

Thanks for taking the time to leave a review.

Due to data protection laws, we can only discuss and amend a booking with the lead passenger after completing security checks. This means we're unable to discuss the booking details in depth with you at the moment.

However, as your travel dates have now passed, we've gone ahead and opened a post-travel request on behalf of the lead passenger so our team can review this for you. An email has already been sent, so please ask the lead passenger to check their inbox, as well as their junk folder just in case it's gone there.

Please ask the lead passenger to reply to that email with any supporting documents. This will help us with our investigation with our suppliers. Once our team has an update, they'll get in contact with you directly via email with the final outcome.

Please keep in mind that our team has up to 28 days to get back to you with a final response, in line with industry guidelines.

We hope this helps,

Roberto

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