Lovesmoments Reviews 

943
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 676 reviews, most reviewers were somewhat happy with their experience overall. Consumers find the online platform engaging and very simple to navigate when meeting new people, frequently praising the overall friendly atmosphere. Many users deeply appreciate the helpful support staff, polite conversations, and the wonderful opportunity to talk without any pressure. Some reviewers were not happy with the high costs and rapid credit consumption required to maintain ongoing communication. Additionally, some people noted significant difficulties with receiving verification emails, facing translation errors, and struggling with complex account deletion processes. A few individuals also expressed concerns regarding the authenticity of some user profiles on the website.

What people talk about most

User experience

Clients share ambiguous opinions on user_experience, highlighting both positive and negative aspects. Many... See more

Website

People report ambiguous experiences with website, showing a high level of disagreement among users. On one... See more

Staff

Customers consistently note positive experiences with staff, describing them as kind, respectful, and very... See more

Price

Customers had negative experiences with price, consistently highlighting that the platform is extremely... See more

Customer service

Reviewers mention ambiguous feedback about customer service, reflecting a wide range of differing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Kindness . It is utmost for me after all I have been through . You have shown me people , who are just that . Thoughtful and kind . I am impressed thus far with your organization . Thank you … 🌷🌷�... See more

Company replied

Rated 3 out of 5 stars

I don’t know about this? Just wondering?! R these real ligit people is what I’m wondering or is this a scam?! Am I allowed to give them my personal email address or just go through your website?! I g... See more

Company replied

Rated 3 out of 5 stars

The costs for credits. To be from Scandinavia is very expensive with taxes and other fees. And why cant I leave my profile account on Instagram? Now I cant afford to bee there anymore and have to leav... See more

Company replied

Rated 5 out of 5 stars

He did as l asked l think. But lovesmoments is not a true dating or relationship app. It takes advantage of your loneliness and boredom by offering a deceptive platform. The profiles are made up. Once... See more

Company replied


Company details

About Lovesmoments

Written by the company

Lovesmoments

Lovesmoments Explained

Lovesmoments is an online platform built around a simple belief: romantic conversations may be the beginning of something truly special. Lovesmoments.com is designed for those ready to communicate with intention — with a clean interface, thoughtful features, and a team committed to your experience.

Transparency & Trust

Lovesmoments is a legitimate, established platform. Is lovesmoments.com legit? Yes — and many users can be verified through our third-party identity verification process, led by an industry-leading vendor. Explore Lovesmoments reviews from users and discover honest community perspectives on our platform. Visit Lovesmoments and start connecting with real purpose.

Platform Features

We provide interactive messaging tools, personalized profiles, and mobile-website access designed for communication anywhere. The platform covers everything our users need to engage confidently and naturally.

Safety & Support

Lovesmoments takes active measures to minimize unwanted content. Users can report any behavior they find inappropriate, and our responsive support team is available throughout. Complex issues are typically resolved within five business days.


Contact info

3.7

Average

TrustScore 3.5 out of 5

943 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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3.7

All reviews

(943)

941 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Great, hope it is not AI

July 10, 2026
Lovesmoments logo

Reply from Lovesmoments

Hope the connections you find here prove the platform is worth your trust.

Rated 5 out of 5 stars

It's s fun to have real men chat…

It's s fun to have real men chat reasonably with me. I never expected it, having been to some toxic relationship sites.
I think the company that put this communication structure together has done noble to humanity..

July 31, 2026
Unprompted review
Lovesmoments logo

Reply from Lovesmoments

What a thoughtful way to put it, knowing that the experience here felt like a breath of fresh air after difficult ones truly means a lot to us.

Rated 5 out of 5 stars

I like it

I like it; it's not complicated to use, and plus, you don't have to pay all the time.

August 8, 2026
Lovesmoments logo

Reply from Lovesmoments

Good to know the platform feels accessible, and that the flexibility on payments is working in your favor.

Rated 1 out of 5 stars

Spent a good twenty minutes

Spent a good twenty minutes trying to get a single photo uploaded last week. First attempt just spun and eventually timed out, second attempt gave a generic error with no explanation, third attempt seemed to work until I refreshed the page and the phhoto wasn't actually there. Ended up compressing the file smaller than I felt should be necessary before it finally went through on the fourth try!

July 29, 2026
Unprompted review
Lovesmoments logo

Reply from Lovesmoments

Please contact support@lovesmoments.help with your device type, browser or app version, file format, approximate file size, screenshots, and any error messages you saw. Our team can review the upload issue directly and help check what went wrong.

Rated 4 out of 5 stars

I don’t like to use credit because it…

I don’t like to use credit because it disturbances my opportunity chat them too many them like me

August 8, 2026
Lovesmoments logo

Reply from Lovesmoments

We hear you on the credit concern and want to make sure it doesn't get in the way of your experience. Reach out to support@lovesmoments.help and our team will look into the best options for you.

Rated 2 out of 5 stars

This site costs too much for a person…

This site costs too much for a person on a fixed, limited income.

August 7, 2026
Lovesmoments logo

Reply from Lovesmoments

Credits are used for selected communication features, but users should feel informed and in control of what they choose to use. If you have questions about pricing, credit usage, or available account options, please contact support@lovesmoments.help so our team can help explain them.

Rated 3 out of 5 stars

Having to pay for credit to just chat…

Having to pay for credit to just chat to people.

August 8, 2026
Lovesmoments logo

Reply from Lovesmoments

Credits are used for selected communication features, but users should clearly understand how they work before deciding what they want to use. If you have questions about credits, pricing, or account options, please contact support@lovesmoments.help so our team can explain them directly.

Rated 3 out of 5 stars

The costs for credits

The costs for credits. To be from Scandinavia is very expensive with taxes and other fees. And why cant I leave my profile account on Instagram? Now I cant afford to bee there anymore and have to leave two people I like so much and maybe I have fell in love in one of them! We cannot continue to chat and I havent affort to pay a couple of minutes to chatt with them! 💰💰💰

August 7, 2026
Unprompted review
Lovesmoments logo

Reply from Lovesmoments

If you have questions about credit usage, pricing, contact exchange, or your account options, please contact support@lovesmoments.help so our team can review your situation directly.

Rated 5 out of 5 stars

happy customer

happy customer, good support so far

July 26, 2026
Unprompted review
Lovesmoments logo

Reply from Lovesmoments

Knowing the support has been there when you needed it means a lot, thank you for sharing.

Rated 2 out of 5 stars
Lovesmoments logo

Reply from Lovesmoments

If there is anything that could make your experience better or anything you need help with, please contact support@lovesmoments.help. Our team will be glad to assist you.

Rated 5 out of 5 stars

First impressions

To much necessary information, nothing private ,!
Image needed, why doing this, intended outcome….. ehy the pressure???

June 8, 2026
Lovesmoments logo

Reply from Lovesmoments

Your feedback about the registration process is noted, and our team will take a close look at which fields are truly necessary to keep things as smooth as possible.

Rated 3 out of 5 stars

I dislike that I only have a few message credit and then I have to buy them. Facebook is free so I’ll go back to the Facebook dating site.

I dislike that I only have a few credits to talk to somebody and then I have to pay for it. That’s ridiculous. I’ll go back to the Facebook dating site it’s free.

August 6, 2026
Lovesmoments logo

Reply from Lovesmoments

Credits are used for selected communication features, while other parts of the platform may be available without payment. Still, users should clearly understand how credits work before deciding whether they want to continue. If you have questions about message credits, pricing, or available options, please contact support@lovesmoments.help so our team can explain them.

Rated 3 out of 5 stars

Pay???

Paying for a friend not good.

August 6, 2026
Lovesmoments logo

Reply from Lovesmoments

Credits are used for selected features on the platform, but users should feel informed and comfortable with how they choose to use the service. If you have questions about credits, pricing, or account options, please contact support@lovesmoments.help.

Rated 4 out of 5 stars

It was ok out of credits

It was ok out of credits

August 6, 2026
Lovesmoments logo

Reply from Lovesmoments

If you'd like to top up or have any questions about credits, our support team at support@lovesmoments.help is ready to help you get back on track.

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