Lovesmoments Reviews 

941
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 676 reviews, most reviewers were somewhat happy with their experience overall. Consumers find the online platform engaging and very simple to navigate when meeting new people, frequently praising the overall friendly atmosphere. Many users deeply appreciate the helpful support staff, polite conversations, and the wonderful opportunity to talk without any pressure. Some reviewers were not happy with the high costs and rapid credit consumption required to maintain ongoing communication. Additionally, some people noted significant difficulties with receiving verification emails, facing translation errors, and struggling with complex account deletion processes. A few individuals also expressed concerns regarding the authenticity of some user profiles on the website.

What people talk about most

User experience

Clients share ambiguous opinions on user_experience, highlighting both positive and negative aspects. Many... See more

Website

People report ambiguous experiences with website, showing a high level of disagreement among users. On one... See more

Staff

Customers consistently note positive experiences with staff, describing them as kind, respectful, and very... See more

Price

Customers had negative experiences with price, consistently highlighting that the platform is extremely... See more

Customer service

Reviewers mention ambiguous feedback about customer service, reflecting a wide range of differing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Kindness . It is utmost for me after all I have been through . You have shown me people , who are just that . Thoughtful and kind . I am impressed thus far with your organization . Thank you … 🌷🌷�... See more

Company replied

Rated 3 out of 5 stars

I don’t know about this? Just wondering?! R these real ligit people is what I’m wondering or is this a scam?! Am I allowed to give them my personal email address or just go through your website?! I g... See more

Company replied

Rated 3 out of 5 stars

The costs for credits. To be from Scandinavia is very expensive with taxes and other fees. And why cant I leave my profile account on Instagram? Now I cant afford to bee there anymore and have to leav... See more

Company replied

Rated 5 out of 5 stars

He did as l asked l think. But lovesmoments is not a true dating or relationship app. It takes advantage of your loneliness and boredom by offering a deceptive platform. The profiles are made up. Once... See more

Company replied


Company details

About Lovesmoments

Written by the company

Lovesmoments

Lovesmoments Explained

Lovesmoments is an online platform built around a simple belief: romantic conversations may be the beginning of something truly special. Lovesmoments.com is designed for those ready to communicate with intention — with a clean interface, thoughtful features, and a team committed to your experience.

Transparency & Trust

Lovesmoments is a legitimate, established platform. Is lovesmoments.com legit? Yes — and many users can be verified through our third-party identity verification process, led by an industry-leading vendor. Explore Lovesmoments reviews from users and discover honest community perspectives on our platform. Visit Lovesmoments and start connecting with real purpose.

Platform Features

We provide interactive messaging tools, personalized profiles, and mobile-website access designed for communication anywhere. The platform covers everything our users need to engage confidently and naturally.

Safety & Support

Lovesmoments takes active measures to minimize unwanted content. Users can report any behavior they find inappropriate, and our responsive support team is available throughout. Complex issues are typically resolved within five business days.


Contact info

3.7

Average

TrustScore 3.5 out of 5

941 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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3.7

All reviews

(941)

931 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is my first time using these…

This is my first time using these platforms and I feel like I can engage in the conversation with people who have same interests as mine.

August 6, 2026
Lovesmoments logo

Reply from Lovesmoments

Finding people who share your interests right from the first visit is exactly what the platform is here for, glad it's off to such a good start.

Rated 1 out of 5 stars

the built in translation is fine for…

the built in translation is fine for short simple messages but starts to fall apart once a conversation gets a bit more detailed
I've had entire sentences come through so garbled that I genuinely couldn't tell what was actually meant, and a couple of times the translated version completely flipped the tone of what seems like it was meant to be a lighthearted comment into something that read as pretty blunt or even rude
it's made me hesitant to trust the translation for anything important

July 29, 2026
Unprompted review
Lovesmoments logo

Reply from Lovesmoments

Communication should feel understandable and comfortable, especially when users rely on built-in translation. Please contact support@lovesmoments.help with screenshots or examples of the translated messages that seemed incorrect or confusing, so our team can review the issue and share it with the relevant team.

Rated 3 out of 5 stars

I don’t know about this

I don’t know about this? Just wondering?!
R these real ligit people is what I’m wondering or is this a scam?! Am I allowed to give them my personal email address or just go through your website?! I got a message from one of them that I’m interested in but no response to me after wards

August 5, 2026
Lovesmoments logo

Reply from Lovesmoments

If anything feels unclear while you explore the features, profiles, credits, or account settings, please contact support@lovesmoments.help. Our team will be glad to help answer your questions.

Rated 1 out of 5 stars

The decline was gradual and real

The decline was gradual and real. Week one had something. Month three had a fraction of it. The decline happened in small steps I barely noticed until I compared month three to week one and saw how far things had fallen. A site in decline isn't worth paying for.

July 9, 2026
Unprompted review
Lovesmoments logo

Reply from Lovesmoments

If there were specific issues with profiles, messages, credits, support, or platform performance that changed during your experience, please contact support@lovesmoments.help with more details. Our team will review the situation directly and help with the next steps.

Rated 2 out of 5 stars
Lovesmoments logo

Reply from Lovesmoments

Credits are used for selected communication features, but users should clearly understand how they work and what options are available. If you have questions about pricing, credit usage, or account options, please contact support@lovesmoments.help so our team can help explain them.

Rated 5 out of 5 stars

Excellent

Excellent! I’m very excited!

June 8, 2026
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Reply from Lovesmoments

That excitement is wonderful to see, thank you for sharing it!

Rated 3 out of 5 stars

Silly questions

Silly questions. Not sure why they ask deep questions when u have no ability to have convo without paying.

August 5, 2026
Lovesmoments logo

Reply from Lovesmoments

Credits are used for selected communication features, but users should feel informed about how communication works before deciding whether to continue. If specific messages felt confusing, irrelevant, or uncomfortable, please contact support@lovesmoments.help with examples so our team can review them directly.

Rated 1 out of 5 stars
Lovesmoments logo

Reply from Lovesmoments

Algunas funciones de comunicación requieren créditos, mientras que otras partes pueden estar disponibles sin pago. Aun así, los usuarios deben entender claramente cómo funcionan los servicios pagados antes de decidir si quieren continuar. Si tienes preguntas sobre créditos, precios u opciones disponibles, contacta con support@lovesmoments.help para que nuestro equipo pueda ayudarte.

Rated 5 out of 5 stars

Nice conversation

Nice conversation

August 5, 2026
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Reply from Lovesmoments

Love hearing the conversations are leaving that kind of impression on you.

Rated 4 out of 5 stars

I really liked the questions

I really liked the questions, simple and to the point. Spiked my curiosity and kept me interested.

August 5, 2026
Lovesmoments logo

Reply from Lovesmoments

Knowing the questions kept you curious and engaged is exactly what we aim for, thank you for sharing that.

Rated 1 out of 5 stars
Lovesmoments logo

Reply from Lovesmoments

Credits are used for selected communication features, but users should feel informed about pricing and available options before deciding how they want to continue. If you have questions about credits, packages, or account options, please contact support@lovesmoment.help so our team can help explain them.

Rated 3 out of 5 stars

I dislike that one has to have points…

I dislike that one has to have points in order to communicate with someone.

August 4, 2026
Lovesmoments logo

Reply from Lovesmoments

If you have questions about how points work, pricing, or available options, please contact support@lovesmoments.help so our team can help explain them.

Rated 3 out of 5 stars

I find it very expensive

I find it very expensive. It takes 5000 coins to be able to meet someone on the side outside of the site.! they say it’s to make sure that you know what you’re doing pretty much. But I think they should give some deals once in a while because some of us are not made out of money.! like me!! my friend seem to think that these are models these guys a lot of of them!! but the site says that that’s not true.. I guess some people are very photogenic.! but that’s the real thing. I wish they would give deals once in a while $19 for 45 minutes is hard to do to get to know someone! so now I’ve had more problems with them they charge me $39.98 for 45 communication times they charged me 39 instead of 19 supposed to be 1999.. I’m so bummed out I’ve tried all day to talk to them and they send me their AI saying that. Yes you spent $39. They don’t even have a $39 one they need to talk to me. I’m mad. I wish I could put a picture up to show you what they charge and what they charged me. I don’t know. I’m getting pretty upset. They ruined my whole day. People thinking I dumped them.

August 3, 2026
Unprompted review
Lovesmoments logo

Reply from Lovesmoments

Credits are used for selected features, but users should feel informed and comfortable with how they choose to use the platform. We also take profile trust concerns seriously, so if specific profiles made you unsure, please contact support@lovesmoments.help with screenshots or examples so our team can review them directly.

Rated 5 out of 5 stars

It was so award I h

It was so award I h. No word to describe it

April 5, 2026
Lovesmoments logo

Reply from Lovesmoments

Thank you for sharing that, even when words fall short, we can tell the experience left a real mark on you.

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