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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and excellent organization, making the planning and execution of their cycling holidays seamless. Many people highlight the superb quality of the bikes provided, the well-planned routes, and the excellent accommodations, all of which contribute to a worry-free and enjoyable experience. Reviewers frequently mention the personalized approach and great communication throughout their trips. However, some customers also noted issues with the timely confirmation of crucial components like luggage transfers, causing concern close to their departure dates. A few other people also felt that some routes led through heavy traffic or had unexpected road closures, requiring diversions or adjustments to their plans.

What people talk about most

Location

People report positive experiences with location. Many reviewers praise the excellent locations of hotels,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for their... See more

Holidays

Clients share positive opinions on holidays, with many reviewers describing their trips as fantastic and... See more

Product

Consumers find the product to be positive. Reviewers consistently praise the high quality of the bikes,... See more

Based on these reviews

Rated 5 out of 5 stars

Our cycling trip through the Loire Valley was simply amazing. The logistics were spot on from moving our luggage along from hotel to hotel, great accommodations, and a superb navigation route. The h... See more

Company replied

Rated 5 out of 5 stars

Tuscany Perfection Oli did an awesome job organizing our trip. I needed his help to pull together a custom trip early and he did everything. Our guide Francesco was incredible. He was a pleasure to... See more

Company replied

Rated 5 out of 5 stars

I highly recommend Love Velo. Firstly it was the best structured website in terms of simplicity and being able to instantly understand the packages available.They then organise bike hire, car hire and... See more

Company replied

Rated 5 out of 5 stars

What a fantastic holiday riding from Porto to Lisbon Everything well organised and e bikes were the best We got emotional leaving our bikes at the end. Would recommend to anyone regardless of a... See more


Company details

  1. Sport Tour Agency

Written by the company

We are a community of cyclists who share a love of cycling and a desire to ride further. We exist for everyone that rides a bike. We live for the first time a kid rides without stabilizers and for the commuters who ride to their computers. We say ‘Chapeau’ to the friends who ride together and we give Kudos to experienced cyclists on their Strava propelled rides. We will help you explore new places, meet incredible people and tackle challenges.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

559 reviews

5-star
4-star
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1-star

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

LoveVelo was AMAZING

LoveVelo was AMAZING. Rapha was great at communicating and planning our honeymoon to match our availability, finances, and wants - I feel like I barely did anything and *poof* we had a dream vacation. Elen was super fast at communication when my rental bike had a breakdown and immediately contacted all the taxi company and the bike rental shop, got me all set up, and kept me in the loop so I was never wondering what was next. And Ollie! Ollie was so helpful making sure we had a ride to our hotel after a flight got delayed and our plans were thrown all into the air. Quite a few things went wrong for us on our honeymoon that were entirely out of our control or LoveVelo's and it was all handled so efficiently that when I look back on the vacation I barely remember those things going wrong. Also, all the vendors they are partnered with were amazing for us - the bike rental shop, the shuttle service, and the hotel were filled with friendly and helpful staff, beautiful views, and fast service. I will 1000% use this company again for a future bike vacation.

April 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Went with these guys last year with my…

Went with these guys last year with my wife, mum and Dad. It was the last time I saw my Dad before he passed away, so it was particularly special. This year we're going again, but just with my mum this time. Love Velo have been excellent - we were well served throughout the booking process and the holiday itself by them last year, and so it was a no-brainer to book again. We had an amazing holiday 👍🏼

April 10, 2026
Unprompted review
Rated 1 out of 5 stars

Super disappointed

Super disappointed. On a tour with 20 people, about the 10th with the same group. I am told that LoveVelo “sold” the destination to our tour leader. Whilst the cycling is probably going to be fine, the hotel is 45 minutes from anywhere and is definitely not worth the price paid (when compared to many other trips). Fell well short of the brief so I would not trust at all.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

A great adventure!

A great experience for my first Canary trip. I was based in a half-board hotel, which gave peace of mind for re-fuelling, and gave a better experience. The hotel was a long walk from both Playa Maspalomas and Playa des Ingles, but not a problem once the bike was collected. I took on two of the suggested routes. the 3000ft climb to Soria, in magnificent rocky territory, with a cafe at the top, and the coastal route west. Beware, west of Tauro, the road is permanently closed, and cyclists would need to take a ferry from Puerto Rico to access the resort of Mogan. I was in this vicinity, around the tunnels above Punta Tiritana on a Sunday afternoon. the local petrol heads and motorcyclists were using it as a race track meet, taking crazy risks at high speed to please a large crowd of on-lookers with cameras shouting encouragement. I was in a bad place, but made a diversion down a steep bank to visit an isolated beach for a few hours for things to quieten down. My other route was a diversion from my planned itinery, a one-way traverse of the island to Agaete in the north west to a small guest house for the night, a strenuous 8,000 ft of climbing over 60 miles. About equal to the Pico de las Nieves route. Be aware the GC605 running west from Ayacata is also closed. The staff at Free Motion Cycles were very helpful with this information. My return route along the west coast to Mogan was cut short by a terrific headwind under the name of Storm Theresa, and I thankfully was able to secure a lift by car from my host in Agaete. The mountain passes were strewn with rocks, and awash with debris, plus high winds and torrential rain. no place for a cyclist. Many of the high routes have suffered damage and are closed from this event. This western route, whilst spectacular, also has permanent road closures, traffic diverted onto the highway and through tunnels. A rear light could be useful here.

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

Ride along the Loire

Just wanted to give a big shoutout to Amanda who helped me with the planning of a cycling trip along the Loire valley. Superb personality, knowledge and customer service.

March 12, 2026
Unprompted review
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Rated 5 out of 5 stars

A great trip.

The whole experience ran like clockwork- even when I picked my bike up and was i formed I had not paid for it (which i had). A quick call to Love Velo resolved the issue- the suppliers records were not up to date; I had paid. I found the communication excellent and regular, a good range of routes to follow, amazing hotel recommended, transfers from and to airport all good. 1 snag on one of the routes, which in one of the towns kept directing me.up one way streets the wrong way. Had to try and navigate my own way, which took a bit of extra time. Have used Love Velo twice before and definitely would again.

October 26, 2025
Unprompted review
Rated 5 out of 5 stars

What a fantastic holiday riding from…

What a fantastic holiday riding from Porto to Lisbon
Everything well organised and e bikes were the best
We got emotional leaving our bikes at the end. Would recommend to anyone regardless of age to this experience . We speak as a 74 year old and 63yro
Thanks to oli for the organisation

Liz and roger

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Our cycling trip through the Loire…

Our cycling trip through the Loire Valley was simply amazing. The logistics were spot on from moving our luggage along from hotel to hotel, great accommodations, and a superb navigation route. The history, food and wine were outstanding, not to mention the friendly people throughout our adventure. What we enjoyed the most was meandering through the French countryside on dedicated bike paths or quiet rural roads. Hats off to Oli for making this trip happen, it ranks as one of our best vacations.

September 14, 2025
Unprompted review
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Reply from Love Velo

Dave, thank you so much for your wonderful review! We’re thrilled to hear you enjoyed the Loire Valley, from the cycling routes and accommodations to the local food, wine, and history. We have passed your kind words to Oli and we hope we can help you again in the future.

Happy cycling
The Love Velo Team

Rated 3 out of 5 stars

The St Malo self guided tour was a…

The St Malo self guided tour was a disappointment ! Lack of adequate information, lack of support! I would suggest a local operator !!

September 5, 2025
Unprompted review
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Reply from Love Velo

Eva, thank you for taking the time to share your feedback. We’re very sorry to hear that your St. Malo self-guided tour didn’t meet your expectations. We work closely with our local partners to ensure every traveler feels fully informed and supported, and we’ve carried out a thorough review of your booking following your comments.

As this was the first indication of any dissatisfaction, your comments did come as a surprise, particularly given your message during the trip saying, “We are being exceptionally looked after here tonight!! Magic place!” and we’ve reached out to you directly to better understand your experience.

After reviewing your booking, we can see your pre-trip documents included a detailed confirmation and a tailored online guidebook containing your day-by-day itinerary, travel details, GPX cycling routes, maps, and an information pack, a level of detail many travelers find both helpful and easy to access for this tour.

We understand that, due to your injury, you were unable to cycle on this occasion (while your travel partner was), and that you mentioned not having fully reviewed the materials beforehand. This may have influenced your overall impression, though we will continue to review our documentation to ensure it’s as clear and accessible as possible.

In terms of support, our 24/7 assistance team responded promptly when you reached out outside of regular hours to request information. We’re glad the team was able to guide you to the details already provided in your travel documents. That said, we will continue to review our support processes to ensure there’s always room for improvement, providing assistance while guests are in destination is exactly what we’re here for.

We genuinely appreciate your comments and will continue to review both our internal processes and our local partner operations for the St. Malo tour to make sure every traveler feels confident, informed, and supported.

Wishing you all the best and a speedy recovery.

The Love Velo Team

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Rated 5 out of 5 stars

This trip was to celebrate my 80th birthday

This trip was to celebrate my 80th birthday and Raphael, Elen and James were so helpful and kind. I told them all the things I wanted to do and all the things I didn't want to do and they just kept saying, "We can take care of that." And the did!

September 18, 2025
Unprompted review
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Reply from Love Velo

Lilly, happy 80th! We’re so delighted Raphael, Elen, and James could help make your celebration truly special. It’s wonderful to hear that everything was taken care of exactly as you wished and we will pass your kind comments onto the team.

Happy cycling,
The Love Velo Team

Rated 5 out of 5 stars

Thanks for a well organised trip

Thanks for a well organised trip - the bikes were great fir the terrain and all the stop-over venues were excellent.
Beer in that part of France 🇫🇷 is a little underwhelming- but can’t blame the tour company 😂
Particularly liked Bezier 👍😎☀️

September 30, 2025
Unprompted review
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Reply from Love Velo

David, thank you for your feedback! We’re thrilled you enjoyed the bikes, stop-over venues, and especially Beziers. We’ll leave the beer critique to the locals, but we’re delighted the trip was otherwise a great experience!

Happy cycling,
The Love Velo Team

Rated 5 out of 5 stars

Title: Our Third Trip with Love Velo – Another Fantastic Experience!

We’ve just returned from a wonderful cycling trip to the flatlands of Mallorca, arranged by Love Velo, and once again, we were thoroughly impressed. Everything ran so smoothly from start to finish. The hotels Amanda selected for us were all excellent – places we’d never have found on our own – and added so much to the enjoyment of the trip.

The rental bikes were high-quality and arrived right on time, making each day in the saddle a real pleasure. We really appreciated the cycling routes provided, though we did shorten a few of them thanks to the 29-degree heat!

This was our third trip with Love Velo (we’ve also cycled in Portugal and Calpe), so we had high expectations – and Mallorca absolutely delivered. Amanda’s attention to detail was exceptional, and her planning made the whole experience seamless and stress-free.

We’ve already recommended Love Velo to several of our cycling friends, and we’ll definitely be booking with them again in the future. Looking forward to our next adventure!

September 15, 2025
Unprompted review
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Reply from Love Velo

Raymond, we’re delighted to hear your Mallorca trip lived up to your high expectations! It’s wonderful that Amanda’s careful planning and the excellent hotels and bikes made each day so enjoyable and Amanda and the team can't wait to help you with your fourth trip with us!

Happy cycling,
The Love Velo Team

Rated 5 out of 5 stars

Tuscany Perfection

Tuscany Perfection
Oli did an awesome job organizing our trip. I needed his help to pull together a custom trip early and he did everything. Our guide Francesco was incredible. He was a pleasure to ride with and planned routes that were beautiful but challenging. We can’t wait to plan another trip.

September 18, 2025
Unprompted review
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Reply from Love Velo

Sarah, thank you for your fantastic feedback! We’re thrilled Oli could help organise your custom trip and that Francesco made the rides both beautiful and challenging and we will pass on your commnets. We can’t wait to help plan your next adventure!

Happy cycling,
The Love Velo Team

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Rated 5 out of 5 stars

Pyrénées cycling holiday

Tom and the LoveVelo team organised everything just the way we asked for our Pyrénées cycling trip.
They were able to make some important late changes with regards to our bike hire plans.
Everything went perfectly.
the transfers were great, bike hire company was excellent (delivered and picked up quality bikes)
the hotel Au Primrose was absolutely perfect for what we needed. Rooms are small but very clean, tidy, comfy and had everything we needed. Run by Philippe who is such a nice guy. Very relaxed, friendly and super-organised. All the staff were great.
Excellent secure bike storage.
A great continental breakfast every day.
the evening meals were excellent. Really fresh and tasty. And with the optional additional pasta no chance of going hungry.
Argelès-Gazost is a great location for doing lots of great road bike climbs.

September 21, 2025
Unprompted review
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Reply from Love Velo

David, thank you for taking the time to share your experience! We’re thrilled that your Pyrenees trip went so smoothly and that everything from the bike hire to the hotel and meals exceeded your expectations. Tom and the Love Velo team are delighted to hear your praise, and we’ll be sure to pass on your kind words to Philippe at the hotel. It’s fantastic to know you enjoyed the climbs around Argelès-Gazost, and we can’t wait to help plan your next cycling adventure!

Happy cycling,
The Love Velo Team

Rated 5 out of 5 stars

Another fabulous trip with Love Velo

Home after another fabulous cycling trip with Love Velo. Great point to point route in Girona cycling through varied terrain and beautiful scenery, stopping overnight at some lovely hotels in great locations.
Great communication with company, before and during trip when accommodation was changed which was out of their control. Alternative hotel secured with premium rooms and complimentary spa access was appreciated as was the compensation for inconvenience. This was our 3rd trip with Love Velo and already planning our next adventure!!

September 10, 2025
Unprompted review
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Reply from Love Velo

Jo, we’re so pleased to hear you had another fabulous Love Velo trip! It’s great that the Girona route, hotels, and our support met your expectations. We can’t wait to see where your next adventure takes you.

Happy cycling,
The Love Velo Team

Rated 5 out of 5 stars

Lots of good information and very good…

Lots of good information and very good service. James has been great

September 17, 2025
Unprompted review
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Reply from Love Velo

Janice, thank you for your review and great to hear you had all the infirmation you needed. We will pass on your comments to James.

Happy cycling,
The Love Velo Team

Rated 5 out of 5 stars

Excellent Trip in Italy

Our trip booked through Love Velo far exceeded our expectations. The up-front communication was very good and we were able to easily download all of the routes prior to leaving. Our trip was three days in Italy and we rode from Florence to Siena. Picking up the bikes in Florence could not have been easier. Two gentlemen delivered them to our hotel promptly at the designated time and made sure the bikes were properly set up for both of us. The bikes were high-quality and perfect for the ride. All of the accommodations were excellent and the baggage transfers went off without a hitch. I would definitely use Love Velo again and wouldn't hesitate to recommend it to others.

September 7, 2025
Unprompted review
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Reply from Love Velo

Thank you for your wonderful feedback! We’re delighted your Florence to Siena trip exceeded expectations and that everything from the bikes to the accommodations ran smoothly. We’d love to help plan your next adventure!

Happy cycling
The Love Velo Team

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Rated 5 out of 5 stars

Wouldn’t book with anyone else, good value for money and very professional…

Love Velo are a very professional company to deal with, helpful staff who immediately answer enquiries or queries. Tom is amazing, always happy to answer my many questions and tailor our requirements by adding in extra nights along the route. The hotels that they book are of good quality and the bikes are exceptionally comfortable with plenty of pannier space for waterproofs etc. I have just returned from my second Love Velo holiday with a group of 5 friends and I am already researching next year’s location and route. The speed with which Tom produces a quote is amazing, I think I had facts and figures within 30 minutes of my initial enquiry yesterday. Wholeheartedly recommend this company.

August 28, 2025
Unprompted review
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Reply from Love Velo

Sue, we’re thrilled you enjoyed another Love Velo holiday and that Tom and the team could make everything run so well for your group. We can’t wait to help plan your next adventure.

Happy cycling,
The Love Velo Team

Rated 5 out of 5 stars

What a great cycling holiday

What a great cycling holiday, very pleased we did it Palma to Palencia and not the other way round, which had the steeper climbs, also the scenery improved as we moved to Palencia.

What a range of accommodation, the best without a doubt being the Monaber hotel, what a location and the best food

Best greeting was at the Can Serrete,

The bikes were perfect, alway good when the gears reliably work, the GPS navigation spot on and easy to use

The only change I would make would have been to start in Palma or Cali Pi.

Many thanks for arranging

September 5, 2025
Unprompted review
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Reply from Love Velo

Barrie, Thank you for your wonderful feedback! We’re delighted you enjoyed the Palma to Pollensa route, the accommodations, and the bikes and we’ll take your suggestion about starting points on board for future trips.

Happy cycling,
The Love Velo Team

Rated 5 out of 5 stars

Just had the most amazing holiday with…

Just had the most amazing holiday with love velo in Majorca. Wonderful hotels,bike routes and the transportation of luggage etc went so smoothly will definitely be having another holiday with them again, thanks James for organising it .

August 29, 2025
Unprompted review
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Reply from Love Velo

Sally, thank you for your lovely feedback! We’re delighted you enjoyed your Majorca trip and that everything went smoothly and we have passed your thanks onto James.

Happy cycling
The Love Velo Team

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