Absolute SCAMMERS! Do not order from them!!! Disgusting humans!! Companies house had confirmed this business as being closed and has an address!
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I placed my order for the denim jumpsuit and then didn't hear anything for weeks so did worry looking at some of the reviews. However, I was notified when my item had been shipped and received notific... See more
Company replied
Ordered a jacket in November, it did take a while to arrive but it was worth the wait. I messaged the company about the delay (more than once, I’m so inpatient) and they responded to me every time. Th... See more
I ordered 3 items in total. The first one arrived quickly, the last 2 took a rather long time and I had to chase the order’s. They have all arrived now. The first one appeared to be shorter than in th... See more
Company details
Information provided by various external sources
Love YaaYaa sells Handmade Leather Corset Obi Belts, Leather Statement Accessories and African Print Head wraps. Fulani Brass Jewellery. Leather Tie Wrap Belts
Contact info
United Kingdom
- loveyaayaa.com
Reply from Love YaaYaa
Hi Amy,
Thank you for your positive review! We always love to hear when our customers leave satisfied. Thank you!
Arielle
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Slow delivery but the jump suit fits…
Slow delivery but the jump suit fits PERFECTLY! Love it!
July 22, 2021
Unprompted review
Reply from Love YaaYaa
Hi Emma,
We're pleased to know that you loved your jumpsuit! Your review is much appreciated and we hope to see you in your next purchase!
Arielle
My order took about 6 weeks
My order took about 6 weeks. The garments are nice but don’t fit. I have send two messages via their contact form with no reply. Worryingly the number on their website DOES NOT WORK. They are scammers. DO NOT BUY FROM THEM.
July 22, 2021
Unprompted review
Reply from Love YaaYaa
Hi Sarah,
We sincerely apologize that our service was not satisfactory for you. We aim to provide the most excellent customer service and carry our business with high standards. Your satisfaction is invaluable to us. We are certainly disappointed to hear that we did not meet the mark, but going forward will ensure this does not repeat itself.
Arielle
Would of given no stars if I could ..
Would of given no stars if I could ... currently trying to get my refund which I was told was being processed on July 1st in one email then when I messaged them they informed me that they had refunded me on 24th June so I spoke to my bank and there's been no refund from them at all ..I've tried to ring but the number is not available and I've emailed numerous times I'm so disappointed and fed up
July 22, 2021
Unprompted review
Reply from Love YaaYaa
Hi Clare,
We are so sorry to hear about your negative experience. Please know that we strive for all of our customers to have a great time when visiting our store. I see that your main concern is the refund. Here is how we are planning on correcting these issues: I am going to check with the Finance dept. if a refund has been processed and will send you an update via email. Again, my deepest apologies for your negative experience. We hope that you come back to see how we are improving.
Thank you for your feedback! We will use it to grow our business and correct our mistakes. All the best.
Arielle
Zero customer service
Took several months to receive my order.
I have then tried to process a return. There is no address or phone number on the website and vague instructions on ‘worry free returns’. I’ve now emailed 3 times with no response.
Terrible customer service and cheap clothing.
July 22, 2021
Unprompted review
Reply from Love YaaYaa
Hi Jennifer,
We appreciate you taking the time to write a review and bring these issues to our attention. We want you to know that we have solved this problem. We’d love a chance to make this right, so we hope you’ll consider us again. If we can deliver an exceptional experience for you, we hope you’ll consider editing your review.
Arielle
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Fabulous Jacket well worth the wait as…
Fabulous Jacket well worth the wait as handmade and unique 🌟
Delighted 🌟
July 21, 2021
Unprompted review
Reply from Love YaaYaa
Hello Amanda,
Thank you for your 5 star rating! We look forward to your next purchase.
Arielle
Great fit even if a little slow to arrive
It took a little while to arrive so I had to send a couple of emails to ask where my parcel was. I got a very nice and quick reply both time. My parcel eventually arrived (6 weeks after having ordered) and I love it! great fit. I guess it was just a glitch and my parcel/order got lost somewhere which can happen. Thank you LoveYaaYaa
July 21, 2021
Unprompted review
Reply from Love YaaYaa
Hi there,
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Arielle
AVOID! Do not buy from here
AVOID! Do not buy from here! I paid for a product that I didn’t receive. When contacted care@loveyaayaa they fobbed me off and are now ignoring all emails! The delivery of the product I did receive took 6 weeks and not the best quality - scam
July 21, 2021
Unprompted review
Reply from Love YaaYaa
Hello Dionne,
We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Your happiness is our number one priority.
Sometimes, the delay of the shipment is out of our control as it is handled by the courier.
Arielle
Lovely coat
Lovely coat, one size so quite roomy,
Kept informed throughout, took a little longer than usual but well worth it
July 19, 2021
Unprompted review
Reply from Love YaaYaa
Hello Natasha,
Thanks so much for your feedback! We’re really glad you enjoyed our product, we’ve found it’s a definite customer favorite! We’re very grateful for customers like you and hope you stick with us for years to come!
Arielle
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Lovely
The dress is lovely, thank you. The waist is a little bigger than I would have expected for size 6-8 but it’s not a deal breaker. Would definitely shop here again.
July 18, 2021
Unprompted review
Reply from Love YaaYaa
Hi KC!
Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again!
Arielle
Perfect item
Absolutely love the hoodie. Perfect for the times we are in! Delivery was a little long and could have been kept up to date with delivery status but otherwise brilliant. Thank you.
July 17, 2021
Unprompted review
Reply from Love YaaYaa
Hello Yvonne,
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. We will share this with the store team to let them know how we are doing.
Arielle
Slow in delivery only came when order…
Slow in delivery only came when order chased. Quality ok for price.
Thanks
July 17, 2021
Unprompted review
Reply from Love YaaYaa
Hi Sheila,
Thank you for taking the time to write us a review. We want to make every customer’s experience great, and we appreciate you pointing out these issues, so we can fix them!
I’ve talked with our team and we’ve fixed these problems. We hope you’ll consider shopping with us again. If we can really deliver the experience we strive for, we hope you’ll consider updating your review.
We hope to see you again!
Arielle
Reply from Love YaaYaa
Hi Pauline,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Arielle
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This coat is absolutely stunning
This coat is absolutely stunning. The attention to detail and quality is way better than I’d expected for the money. Only downside is that it’s very creased from being parcelled up for posting. Otherwise I absolutely love everything about it.
July 17, 2021
Unprompted review
Reply from Love YaaYaa
Hi Jo,
I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Love YaaYaa. We look forward to serving you for many years to come!
Arielle
Great coat very pleased
The neon coat looks even better than I thought it would! Nice pop of colour for summer or autumn showers! Good quality and well packaged to minimise waste. Would def order from this brand again 👍😊
July 17, 2021
Unprompted review
Reply from Love YaaYaa
Hi Sarah,
Thank you for the great review! We will make sure to share this with the store team to let them know to keep up the amazing work. We can’t wait to have you back at Love YaaYaa!
Arielle
Thank you so much
Thank you so much, I love it. Worth the wait! Such talent, it’s a beautiful and unique jumpsuit I can’t wait to wear and tag you x
July 16, 2021
Unprompted review
Reply from Love YaaYaa
Hi Hannah,
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to seeing you again!
Arielle
Don't order from here
Made a purchase that didn't turn up, being ignored by Loveyaayaa no help whatsoever it's been months now. They said they were submitting a claim to Royal Mail before they would refund me and they will not give any update. They claim to be based in London but the tracking on my order was sent from China. They email you from a Gmail account. Do not use this company. Scammers! I got my refund within 30 mins of posting this! Maybe just a coincidence idk
July 15, 2021
Unprompted review
Reply from Love YaaYaa
Hello there!
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service.
Please feel free to reach out to care@loveyaayaa.com with any further comments, concerns, or suggestions you wish to share.
Arielle
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The jacket is Gorgeous and I'm…
The jacket is Gorgeous and I'm definatly going to take it out on the town.
Only little quibble I have is that it took over 1mth to arrive.
July 13, 2021
Unprompted review
Reply from Love YaaYaa
Hi Kirsty,
Thank you for taking the time to write this, and for pointing out these issues. We work hard to give all of our customers a great experience, and we want to keep improving. I’ve talked with our teams here, and we’re working on fixing these problems. Also, thank you for your kind words about our business. We really appreciate both the kindness and the honesty.
Arielle
Love my jumpsuit!
I placed my order for the denim jumpsuit and then didn't hear anything for weeks so did worry looking at some of the reviews. However, I was notified when my item had been shipped and received notifications on delivery as well as post delivery. My jumpsuit is lovely, I'm very pleased with it plus it's unusual. Thank you
July 12, 2021
Unprompted review
Reply from Love YaaYaa
Hi Licy,
Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and we're happy to hear that your jumpsuit is excellent!
Arielle
Love this jacket exactly what I was…
Love this jacket exactly what I was expecting with colour material & quality
July 12, 2021
Unprompted review
Reply from Love YaaYaa
Hi Michelle,
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your purchase. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Love YaaYaa family, we look forward to seeing you again soon!
Arielle
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