Needed two handles right away which were shown as stock items. Actually there were none in stock and it took weeks to get them from Alliance. LOW communicated well and refunded shipping costs... See more
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My only issue is that it took over a week for the item to arrive, and the tracking process was worthless. However, I understand that this was probably out of your control. I did make phone contact wit... See more
I have been trying to return two items one was broken upon arrival and the second one was wrong and did not fit my stove
Absolutely excellent laundry cart. I bought another one a few months ago from home depot that was just about the same price. I should hqve read the reviews on that one because within a week I notice... See more
Company details
Information provided by various external sources
We specialize in Commercial Laundry Equipment, new and used.Your trusted source for Commercial Laundry Equipment, Laundry Equipment Parts and Supplies.
Contact info
3555 Powerline Road , 33309, Fort Lauderdale, United States
- 954-537-1643
- sales@lowlaundry.com
- lowlaundry.com
3.8
Great
1K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What’s important to us
We appreciate the fast turn around on shipping and receiving of parts.
October 1, 2025
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I have had no problems with orders
I have had no problems with orders , they have always been correct ,sometimes they are a little slow
October 7, 2025
We did receive the machine
We did receive the machine, but I had to call to find it and it seemed that tracking where it was coming from was somewhat difficult.
September 30, 2025
Parts were available
Parts were available, fast shipping!
The part for perfectly as described. ALL was GREAT!
October 7, 2025
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Reasonable Prices
Other places had ridiculous prices. I liked that Laundry Depot prices were less.
September 29, 2025
I was very pleased with the…
I was very pleased with the exceptionally fast shipping. You guys will definitely be my go to moving forward!
October 6, 2025
Every thing with the service call when…
Every thing with the service call when well, it's the new phone system it's bad that you can talk to a real person.
October 3, 2025
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always ships quick and has what ineed
October 3, 2025
Billed for parts I did not receive
I was billed for parts they did not send. The package arrived unopened, however, 2 items were missing and they refused to ship them or issue a credit, so I lost over $500.00, and will have to order them again.
October 2, 2025
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Very competitive price and fast shipping
Very competitive price and fast shipment despite warning that the item would be drop shipped from the manufacturer and to expect shipping delay.
October 2, 2025
Has taken close to a month with no…
Has taken close to a month with no response on damaged product from the manufacturer purchased through the Laundry Warehouse. Picture were provided as requested. I am sure it will be an attempt to blame the shipper and vice versa. Asked for refund or replacement.
October 2, 2025
Everything is good great service and…
Everything is good great service and item always on time. need to give discounts for people who order items
September 30, 2025
I specifically told them I needed the…
I specifically told them I needed the entire door for my oven and they still sent just the glass. We threw the old door after the glass broke because we were told we couldn't replace just the glass. I need to return the glass now and get a refund. I can't use this and told them so.
October 1, 2025
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Customer support guided me to the…
Customer support guided me to the correct part. This was no easy task with the plethora of similar parts available. Nice to have knowledgeable help in sorting it all out.
September 29, 2025
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