LPA Now Reviews 540

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and understanding approach, making the entire process easy and stress-free. Many people highlight the excellent customer service, noting the detailed explanations, patience, and the smooth, trouble-free user experience, often facilitated by convenient home visits. A few other people also felt that the initial visit from an agent had some errors, but these issues were promptly rectified with a second visit, ensuring everything was completed correctly.

What people talk about most

Staff

Customers consistently report highly positive experiences with the staff. Reviewers frequently praise the... See more

Service

Users describe positive interactions with service. Customers consistently praise the efficiency and... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently mention the... See more

User experience

Reviewers consistently express satisfaction with the user experience, highlighting its ease and efficiency.... See more

Customer communications

Clients share positive opinions on contact, highlighting the ease and professionalism of communication. Many... See more

Based on these reviews

Rated 5 out of 5 stars

Have just used LPA Now in the last few weeks and without a doubt would wholeheartly recommend their services. From the first telephone Call to their office I was struck by their attention to detail... See more

Company replied

Rated 5 out of 5 stars

I required two types of forms for lasting power of Attorney -Finance & Property and Health & Welfare, and contacted LPA Now. The Person that I spoke to went into great detail to explain what was requ... See more

Company replied

Rated 5 out of 5 stars

Wasn't sure at first if legitimate. Soon forgot about that when got to talking with them (and reading reviews). Very good advice given and straight forward procedure. Home visit made with went withou... See more

Company replied

Rated 5 out of 5 stars

It was incredibly simple and easy to do. Michelle was so patient and helpful, and didn't try to sell us anything extra.She just went through the form slowly so that we understood where we all had t... See more

Company replied


Company details

  1. Paralegal Services Provider

Written by the company

LPA Now can help with the completion of your Lasting Power of Attorney paperwork. We are able to visit you at home anywhere in England and Wales, or complete your documents on the phone if you prefer. We provide a complete service from initial enquiry through to registration of your documents with the Office of the Public Guardian. We are proud to provide our clients with a sensitive service at an affordable price.


Contact info

4.9

Excellent

TrustScore 5 out of 5

540 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Trustworthy, Knowledgeable & Efficient

I'm very pleased I used this service. The process was straight forward and well supported. It didn't go totally seamlessly with LPA's Agent on his first visit, there were a couple of errors but all was fully rectified the following day with a second visit. So absolutely no issues after that. Everything went through ok.
I would recommend.

November 26, 2025
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Reply from LPA Now

Thank you so much for your kind review and recommendation. We’re really pleased to hear you found the process straightforward and well supported. While we’re sorry for the initial hiccup, we’re glad everything was quickly resolved and completed smoothly. Your feedback means a lot to us!

Rated 5 out of 5 stars

Just what we needed!

Just want to say thank you to all at LPAnow for helping our family get our LPAs in place. We had a tricky situation in that my parents had recently moved away from where they had been living for 50 years and could not supply someone who had known them for 2 years to be their certificate provider. Also, one of the attorneys lives some distance away and could not attend the signing in person. LPAnow sent us a person to be the certificate provider and arranged postage of the forms to the remote attorney. They were also extremely helpful in advising on what to include and not include on the LPA forms themselves. As a result the LPAs were accepted first time and are now in place. I don't think we would have managed to do this at all without their help.

September 5, 2025
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Reply from LPA Now

Thank you so much for your kind words! We’re thrilled we could help your family navigate a tricky situation and get your LPAs in place smoothly. It means a lot to know our support made the process easier for you.

Rated 5 out of 5 stars

Friendly

Friendly, very helpful and took the stress out of the whole process. Would recommend to anyone.

December 12, 2025
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Reply from LPA Now

Thank you so much for your kind words! We’re really pleased to hear we could make the process stress-free, and we truly appreciate the recommendation.

Rated 5 out of 5 stars

Amazing service John was so polite and…

Amazing service John was so polite and welcoming . When he came to our house we felt at ease. Completing the paper work which was already written out in detail, went so smoothly as we only had to sign. Emails and pricing was very clear and we would like to thank the team for helping us through the whole process. I would highly recommend LPA to all my friends.

December 18, 2025
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Reply from LPA Now

Thank you so much for your kind review! We’re delighted to hear that John and the team made you feel at ease and that the process was smooth and clear from start to finish. Your recommendation truly means a lot to us.

Rated 5 out of 5 stars

Friendly but professional

Iv used LPA twice and been more then happy they are understanding and professional but still friendly with the service .. more then happy to recommend this company ..

December 3, 2025
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Reply from LPA Now

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team. Your recommendation means a lot to us

Rated 5 out of 5 stars

We used LPA Now to arrange our parents’…

We used LPA Now to arrange our parents’ LPAs. Caroline was very patient and knowledgeable on the phone. I felt that we were in safe hands. She arranged for their local representative to go to my parent’s house with my brother and me. After confirming our parents understood ,we all signed the paperwork. It was very straightforward.

December 1, 2025
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Reply from LPA Now

Thank you for your kind words! We’re so glad Caroline could guide you through the process and make it straightforward. It’s great to hear you felt supported and confident every step of the way.

Rated 5 out of 5 stars

Professionalism

Professionalism

November 26, 2025
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Reply from LPA Now

Thank you for your feedback! We’re glad our professionalism stood out and appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Excellent professional service

Excellent professional service. Would highly recommend.

July 7, 2025
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Reply from LPA Now

Thank you for your kind review! We’re delighted to hear you were pleased with our professional service and really appreciate your recommendation.

Rated 5 out of 5 stars

I got got brilliant advise, brilliant advice and quick LPA…

I got brilliant advice and quick LPA sorted for my brother , they were amazing. Easy to sort out , I would use them again , absolutely 💯 % great

November 18, 2025
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Reply from LPA Now

Thank you for your fantastic review! We’re so pleased we could help you get everything sorted quickly and smoothly. Your kind words and recommendation are truly appreciated.

Rated 5 out of 5 stars

LPA guidance

Very helpful staff, in particular Caroline, who guided me through all my questions. I would thoroughly recommend them.

November 11, 2025
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Reply from LPA Now

Thank you for your kind feedback! We’re delighted to hear that Caroline was able to guide you through everything so clearly. Your recommendation means a lot to us.

Rated 5 out of 5 stars

Great company

A great service giving assistance with doing power of attorneys. They were very helpful and best of all a very good price.

November 14, 2025
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Reply from LPA Now

Thank you for your kind words! We’re thrilled to hear you found our service helpful and good value. It was a pleasure assisting you with your Power of Attorney.

Rated 5 out of 5 stars

First class service

First class service
The whole process was done with compassion and professionalism, John was amazing with my mum talking her through the LPA process.
ThankYou
Darren

November 11, 2025
LPA Now logo

Reply from LPA Now

Thank you so much for your kind words, Darren! We’re thrilled John could support your mum with compassion and professionalism. We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Highly recommend.

Wasn't sure at first if legitimate. Soon forgot about that when got to talking with them (and reading reviews). Very good advice given and straight forward procedure. Home visit made with went without any problems.

October 27, 2025
LPA Now logo

Reply from LPA Now

Thank you so much for your recommendation. We’re glad we could put your mind at ease and make the process clear and straightforward. It’s great to hear the home visit went smoothly. We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Made a stressful situation so much…

Made a stressful situation so much easier. They literally did everything from start to finish. So quick and easy. I can’t recommend them enough.

October 24, 2025
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Reply from LPA Now

Thank you so much for your kind words! We’re thrilled we could make a stressful process easier and handle everything for you. Your recommendation means a lot!

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