LPA Now Reviews 540

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and understanding approach, making the entire process easy and stress-free. Many people highlight the excellent customer service, noting the detailed explanations, patience, and the smooth, trouble-free user experience, often facilitated by convenient home visits. A few other people also felt that the initial visit from an agent had some errors, but these issues were promptly rectified with a second visit, ensuring everything was completed correctly.

What people talk about most

Staff

Customers consistently report highly positive experiences with the staff. Reviewers frequently praise the... See more

Service

Users describe positive interactions with service. Customers consistently praise the efficiency and... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently mention the... See more

User experience

Reviewers consistently express satisfaction with the user experience, highlighting its ease and efficiency.... See more

Customer communications

Clients share positive opinions on contact, highlighting the ease and professionalism of communication. Many... See more

Based on these reviews

Rated 5 out of 5 stars

Have just used LPA Now in the last few weeks and without a doubt would wholeheartly recommend their services. From the first telephone Call to their office I was struck by their attention to detail... See more

Company replied

Rated 5 out of 5 stars

I required two types of forms for lasting power of Attorney -Finance & Property and Health & Welfare, and contacted LPA Now. The Person that I spoke to went into great detail to explain what was requ... See more

Company replied

Rated 5 out of 5 stars

Wasn't sure at first if legitimate. Soon forgot about that when got to talking with them (and reading reviews). Very good advice given and straight forward procedure. Home visit made with went withou... See more

Company replied

Rated 5 out of 5 stars

It was incredibly simple and easy to do. Michelle was so patient and helpful, and didn't try to sell us anything extra.She just went through the form slowly so that we understood where we all had t... See more

Company replied


Company details

  1. Paralegal Services Provider

Written by the company

LPA Now can help with the completion of your Lasting Power of Attorney paperwork. We are able to visit you at home anywhere in England and Wales, or complete your documents on the phone if you prefer. We provide a complete service from initial enquiry through to registration of your documents with the Office of the Public Guardian. We are proud to provide our clients with a sensitive service at an affordable price.


Contact info

4.9

Excellent

TrustScore 5 out of 5

540 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Friendly and efficient

This company has dealt with everything quickly and efficiently with a friendly personal touch.

February 21, 2025
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Reply from LPA Now

Thank you for your kind words! We're delighted to hear you had a smooth and friendly experience with us.

Rated 5 out of 5 stars

The home visit was really helpful

The home visit was really helpful , wouldn't have known where to start without it ,so thank you for all your help 😊

February 4, 2025
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Reply from LPA Now

Thank you for your kind words! We're so glad the home visit was helpful. It was our pleasure to assist you.

Rated 5 out of 5 stars

LPA Provision

After some research I decided to use LPA Now to prepare and set up LPAs for my Mum. The whole process has been relatively straightforward and gives me confidence on the work they do

January 29, 2025
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Reply from LPA Now

Thank you for your review! We're pleased to hear the process was smooth and gave you confidence in our service. We appreciate your support.

Rated 5 out of 5 stars

Amazing service

Amazing, friendly, quick service.

January 18, 2025
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Reply from LPA Now

Thank you for sharing your experience. We’re happy to hear you found our service fast, friendly, and efficient.

Rated 5 out of 5 stars

Very efficient helpful service from…

Very efficient helpful service from start to finish and Michelle helped so much making this process much easier

January 22, 2025
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Reply from LPA Now

Thank you for your kind words! We're delighted to hear you found our service efficient and helpful. It was a pleasure assisting you.

Rated 5 out of 5 stars

Service was extremely efficient and…

Service was extremely efficient and professional with high standards of customer care and communication. They listened carefully to my needs and responded promptly and effectively, even when I needed to make changes. Fast, professional and friendly service.

January 23, 2025
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Reply from LPA Now

Thank you for your kind words! We're delighted you had a great experience with our fast, professional, and friendly service. Your satisfaction is our priority, and we appreciate your support!

Rated 5 out of 5 stars

I called this LPA company and go great…

I called this LPA company and go great advise over the phone, a quick appointment was made and Jo Mckneeler was very informative and kind while signing the papers. Thank you

January 16, 2025
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Reply from LPA Now

Thank you for your kind words! We're glad you found our advice helpful and that Joe made the process smooth for you.

Rated 5 out of 5 stars

Very caring and understanding thank you…

Very caring and understanding thank you you are great at your job I would recommend you to others thank you.

January 8, 2025
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Reply from LPA Now

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience and truly appreciate your recommendation.

Rated 5 out of 5 stars

I needed an LPA for my dad’s health and…

I needed an LPA for my dad’s health and welfare quickly. LPA Now got the papers to me and we were able to send the signed papers for registration in 2 days.

December 24, 2024
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Reply from LPA Now

Thank you for your kind words! We're glad we could assist you quickly during such an important time.

Rated 5 out of 5 stars

Arrangements at short notice for a POA…

Arrangements had to be made for a POA at short notice .I contacted LPA now and Malcolm set the ball rolling paperwork checked and verified and John visited client in hospital to confirm and sign documents.John did an excellent job professional yet friendly to guide us through steps to be taken.Also administrators were also friendly and helpful would highly recomend this company. In the space of a week all was put in order and clients felt a great sense of relief.Thank you again

December 23, 2024
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Reply from LPA Now

Thank you for your kind review! We're so pleased Malcolm, John, and our team could assist you promptly and professionally during a challenging time. It's wonderful to hear we provided the support and relief you needed. Your recommendation means a lot to us.

Rated 5 out of 5 stars

Great advice and very prompt action…

Great advice and very prompt action organising Health and Finance Powers of Attorney

December 13, 2024
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Reply from LPA Now

Thank you for your kind words! We're delighted to hear you found our advice helpful and appreciated our prompt service.

Rated 4 out of 5 stars

Very happy with service lovely easy to…

Very happy with service lovely easy to talk too would recommend

December 9, 2024
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Reply from LPA Now

Thank you for your kind words! We're thrilled to hear you had a great experience and found us easy to talk to. Your recommendation means a lot.

Rated 5 out of 5 stars

Very complicated process made simple…

Very complicated process made simple always polite and proffesional very impressed with servive

December 4, 2024
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Reply from LPA Now

Thank you for your kind words! We're thrilled to hear we could simplify the process for you and that you were impressed with our polite and professional service.

Rated 5 out of 5 stars

They were very helpful and…

They were very helpful and understanding my situation and they were very friendly I would recommend to anyone

November 29, 2024
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Reply from LPA Now


Thank you for your kind words! We're glad we could help and appreciate your recommendation.

Rated 5 out of 5 stars

Great service everthing explained…

Great service everthing explained clearly ...home visit as promised

November 28, 2024
LPA Now logo

Reply from LPA Now

Thank you for your kind words! We're glad to hear you found our service clear and appreciated the home visit. It means a lot to us.

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