London Sneak Enterprise Reviews 

35
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

I ordered some shoes on here on the 15th of November, thinking it will be more than enough time for it to arrive for Christmas as it was a present. I have tried contacting through emails, website an... See more

Rated 1 out of 5 stars

Avoid! Avoid! Avoid! Placed order 11th Feb. Money debited immediately. No sign of goods, communication terrible - was just advised items were out of stock and should be on way soon! Have reported to... See more

Company replied

Rated 3 out of 5 stars

Writing the review as still waiting for my order placed a week ago. So my review is that processing the order is slow!! Order way in advance otherwise you may be disappointed. Waiting in anticipat... See more

Rated 5 out of 5 stars

Thank you! I recently purchased a pair of shoes from this company and I am very pleased with the quality and packaging. The shoes arrived in perfect condition and the communication with the company w... See more

Company details

Written by the company

Established in March 2021, London Sneaks is one of the fastest growing exclusive footwear service in the United Kingdom. With a sole purpose of providing our customers with a professional service at great prices. We supply a large majority of our stock ourselves directly from retailers, meaning London Sneaks will always be updated with the latest releases. If demand exceeds expectation, we will work with our close team of specialist individual suppliers who make sure all orders are fulfilled and delivered on time. We are currently located in London, UK. LSP does not have a physical store and only operates online. London Sneaks does not promote or sell fakes, replicas or counterfeit products. All products found on www.lspcentral.co.uk are 100% authentic. We provide authenticity proof when orders are placed. If you need any support please contact us on support@londonsneak.com


Contact info

2.4

Poor

TrustScore 2.5 out of 5

35 reviews

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2.4

All reviews

(35)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Good

Item came and is great however delivery took abt 2 weeks but the price of the item is amazing

March 21, 2023
Rated 1 out of 5 stars

Avoid! Avoid! Avoid!

Avoid! Avoid! Avoid! Placed order 11th Feb. Money debited immediately. No sign of goods, communication terrible - was just advised items were out of stock and should be on way soon! Have reported to Trading Standards and started charge back process with credit card company for non receipt of goods. Do not reply to messages have sent via contact page, email or DM on Insta page. Teenage son now £85 out of pocket which was his birthday money. Disgusting company!

February 12, 2023
Unprompted review
London Sneak Enterprise logo

Reply from London Sneak Enterprise

Takes us 48 Hours to get back to customers, and I am pretty sure you received your goods in the end.

Rated 1 out of 5 stars

Shocking communication

Shocking communication. Ordered product still not arrived despite stating 4 to 7 days on the website for deluvery. They can't even tell me when they will arrive and have refused a refund!!!

February 26, 2023
London Sneak Enterprise logo

Reply from London Sneak Enterprise

We had a few days, but we do 100% send out our products. Please contact us via instagram or email.

Rated 1 out of 5 stars

AVOID this so call company

Order places 11th Jan 2023. Still waiting on 24th Feb. Order should be 4~7 days. Only way to contact is to email get no reply back for days just to say we will get your order out to you.
Email again and still no reply.
No communication, take money out from account straight away. Can not offer refund. In process of going to trading standards. Now asked to give this so call company a review. Absolutely disgusting of what they call them a company. I wouldn’t call them. A company I would call the the biggest rip off merchant. Say they are from London but now I don’t believe that they are . So many negatives and I couldn’t mark them below a 1 or they would have a 0. AVOID STAY AWAY from them and
Give your hard working money to a respectable company 🤬🤬🤬

January 11, 2023
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Reply from London Sneak Enterprise

We are a hard working company, for the people who had a delay in their order they were told regarding this issue, we respond to every email aswell. We also have a 48hour wait until emails are responded to. Even in our policies it says delivery could take longer than expected delivery date if the item was out of stock and if we were waiting for the stock to arrive to us. We are extremely sorry regarding this issue, this typically never happens to any of our customers but we were out of stock for your product, you should have your product by now.

Rated 4 out of 5 stars

really good shoes for cheap price!!!!

Had to wait a bit longer than expected for my shoes but when they came I suddenly fell in love with them the colour on the shoes is amazing. Really trustworthy site when you have any doubts you can text them on Instagram and they reply in less that an hour

February 22, 2023
Unprompted review
Rated 4 out of 5 stars

I love my order

I love my order, but I did take a wee while for me to receive my order number and took a few days to get delivered, but overall very pleased with my purchase

February 15, 2023
Unprompted review
Rated 1 out of 5 stars

Still waiting for delivery since…

Still waiting for delivery since January, emails not answered. Would not recommend at all

January 16, 2023
London Sneak Enterprise logo

Reply from London Sneak Enterprise

Please recontact via email/instagram we may have not receive your contact.

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