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LST Solicitors Reviews 376

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease and simplicity of the online request process, finding it straightforward to submit their queries. Many people appreciate the efficient service, noting that the company handles administrative tasks and keeps them informed with regular updates. The quick identification of agreements and the overall user-friendly experience are also consistently praised. However, some customers were dissatisfied with the service, mentioning issues with the application process leading to unexpected commitments. A few other people also felt that the response times were slow or that they received generic emails, making it difficult to track the progress of their claims.

What people talk about most

User experience

Users describe positive interactions with the user experience. Many customers found the process easy to... See more

Service

Reviewers highlight ambiguous aspects of service. Some customers praise the fast, efficient, and professional... See more

Claim

People report ambiguous experiences with claims. While some customers, like those informed by LST Solicitors,... See more

Response time

Reviewers mention ambiguous feedback about response times. Many customers praise the promptness, with some... See more

Website

Customers had ambiguous experiences with the website. Many reviewers found the website easy to use, navigate,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've seen the advertise going on to find out about you been charged correctly when you had acar finance loan in last few years. It's very easy to send request online for your query. Team responded pro... See more

Company replied

Rated 4 out of 5 stars

A good service is important. if the cpmpany are avaliable to help via phone or email . Make it easy for everyone to understand

Company replied

Rated 4 out of 5 stars

I contacted the company and they are working well to see if I have a claim against my finance company

Company replied

Rated 4 out of 5 stars

Hi, I wish to use my 14 day cooling off period to cancel any claims pls. Thank you. Phillip Hendy-Fairfull

Company replied


Company details

  1. Law Firm
  2. Legal Services

Written by the company

Clear answers for complicated legal matters Dealing with legal problems can feel overwhelming. At LST Solicitors, our experienced team is here to make the process simpler and less stressful. We provide clear, honest advice and practical solutions, always focused on achieving the best possible outcome for you. Legal Services Today Limited is a company registered in England and Wales with registration number 10640480, and registered office Unit 212, Vanilla Building 39 Fleet Street, Liverpool, England, L1 4AR. We are authorised and regulated by the Solicitors Regulation Authority.


Contact info

  • Unit 212, Vanilla Building 39 Fleet Street, L1 4AR, Liverpool, United Kingdom

  • lstsolicitors.co.uk

4.3

Excellent

TrustScore 4.5 out of 5

376 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Positive customer experience

Fast and efficient. Professional with regular updates and feedback throughout the ongoing process...

April 28, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Ben,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

I am very happy..Very good service

I am very happy... Thank you for your great service....

April 25, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Sam,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Ease and professional

Easy to follow and genuine

April 19, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Claire,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 4 out of 5 stars

Easy to apply

April 17, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Lyndon,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

I do hope i get a big sum of money…

I do hope i get a big sum of money back, THANK YOU.

April 11, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Agnes,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Quick and uncompleted

It was quick and uncomplicated.

April 9, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi John,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 2 out of 5 stars

You are asking me to enter a 6 digit…

You are asking me to enter a 6 digit code. But you never sent me a code

April 9, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Donald,

Thank you for taking the time to leave a review. We're sorry you're having trouble receiving your authentication code. We know how frustrating that can be.

A few quick things that can sometimes help are checking your spam or junk folder, making sure your email address is entered correctly and trying to request the code again after a few minutes.

If the issue continues, please reach out to us at info@lstsolicitors.co.uk and we’ll sort this out for you as quickly as possible.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Quick response

Quick response

April 8, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 1 out of 5 stars

Poor Service and fake claim

Very restrictive conditions that that they can be only representative, with very slow to no information. Contrary to initial marketing claims, basically a kick in the long grass that compensation amount is being reduced and will most likely be given by end of 2027 (No guarantee there as well )

March 30, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Lutf,

Thank you for your feedback. We're sorry to hear that you feel disappointed with the service and the progress of your claim.

We understand that timelines and compensation processes can feel frustrating, especially when they depend on external parties and legal procedures that are often outside of our direct control. Our role as a representative means we must follow specific requirements and processes, which can sometimes limit how quickly updates or outcomes are available.

We’d like to reassure you that we aim to be as transparent as possible about timeframes and any potential changes that may affect compensation. There is never any intention to mislead, and we’re sorry if this hasn’t come across clearly in your experience.

We’d really appreciate the opportunity to look into your case and provide a more detailed update. Please contact us at info@lstsolicitors.co.uk with your details so we can assist you further.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Great job u do

April 6, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Igoris,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 1 out of 5 stars

Cannot be trusted I simply wanted the…

Cannot be trusted I simply wanted the free quote they gave and now their sending off letters and all sorts I haven't signed anything and also emailed them to say not to do it but it seems they act on your behalf as soon as you input your name and details it's crazy please STOP!!!!!!!! What a scam

April 4, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Natasha,

Thank you for your review, and we're really sorry to hear about the concerns you've raised.

Just to clarify, we do not send complaint letters to lenders without clear consent. This consent is provided by the client during the final step of the signing process, where the terms are outlined and agreed to. If no consent is given, no complaint is submitted.

At the moment, we’re unable to locate your details through Trustpilot, which means we can't confirm whether a complaint has been submitted in your name. We’ve submitted a request via Trustpilot to help identify your case, or alternatively, you’re welcome to contact us directly at info@lstsolicitors.co.uk and we’ll ensure this is looked into as a priority.

We’d really like the opportunity to resolve this for you.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Not sure really ….

April 4, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Duncan,

Thanks so much for the 5-star review — we really appreciate it!

If there’s ever anything you’d like to share about your experience, we’d love to hear your feedback. In the meantime, thanks again for your support!

Kind regards,
LST Solicitors

Rated 4 out of 5 stars

Very easy to complete initial form

April 4, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Robert,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 4 out of 5 stars

It seems an easy way to check if you…

It seems an easy way to check if you can claim

April 4, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Sebastian,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Fast and positive service

Fast and positive service

April 2, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Iftikhar,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Amazing team

April 2, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Amalia,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 4 out of 5 stars

If it’s genuine

It was simple and easy to follow

April 2, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Hussain,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

Rated 1 out of 5 stars

1.Did anyone actualy won?

1.Did anyone actualy won?
2.All reviews are based on current claims.
3.once they got your details they bombard you with emails
4.How to contact them
5.no phone number that actualy you can talk to someone
6.All show,no go

April 1, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Mila,

Thank you for taking the time to share your feedback - we're sorry to hear that you've had a frustrating experience.

We understand your concerns around communication and updates. As a digital-first service, we currently provide support via email rather than phone, which allows us to keep a clear record of all queries and respond as efficiently as possible.

In terms of claim progress and outcomes, these processes can take time and are often dependent on external parties, which can affect how quickly results are seen. We aim to keep customers informed throughout, but we're sorry if this hasn’t met your expectations.

We also take feedback about communication frequency seriously and will review this internally.

If you’d like us to look into your specific case or assist further, please contact us at info@lstsolicitors.co.uk and we’ll be happy to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

We will see how it goes

We will see how it goes

April 1, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Mr Salmon,

Thanks so much for the 5-star rating - we really appreciate it!

We’ll do our best to make sure your experience continues to go smoothly. If you ever need anything, we’re here to help.

Kind regards,
LST Solicitors

Rated 5 out of 5 stars

Nothing tried nothing gained

Ease of use and speed check for agreements made

April 1, 2026
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,
LST Solicitors

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