Lucid (formerly Lucid Imaging) Reviews 59

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I needed an incredibly tight turnaround plus help with framing and yes lucid took care of everything for me . They are brilliant and the quality of the prints and care and service second to none

Rated 5 out of 5 stars

Amazing experience with Lucid Imaging!! They helped me get the perfect prints for my Graduate Showcase and provided an open conversation about my work. The Piezography printing process looks so good w... See more

Company replied

Rated 5 out of 5 stars

Denise's approach to working with artists is above and beyond anything I have ever experienced as a photographer. Her level of care, compassion, insight and dedication is truly remarkable. She took th... See more

Company replied

Rated 5 out of 5 stars

Denise has been so helpful since I contacted her about having some prints made. She has helped me choose the paper and the tones of the beautiful piezography inks and is very quick to respond to... See more

Company replied

Company details

  1. Digital Printer
  2. Digital Printing Service
  3. Photo Printing Service
  4. Photography Service
  5. Video Editing Service

About Lucid (formerly Lucid Imaging)

Written by the company

By appointment only. The home of Piezography® Pro in the UK since March 2021 when we were the first and only UK wide format Piezography® print service provider, delivering a specialist large format archival printmaking service for artists and photographers. We offer large format archival pigment printmaking in both wide-gamut colour and Piezography® Pro 10-ink black and white rivalling darkroom prints. Hahnemühle, Canson-Infinity and Awagami fine art papers. Hasselblad Flextight virtual drum scanning.

Whether creating edition prints or exhibition prints, we work closely with artists and photographers delivering a personal and individual service to make exhibition-worthy prints. Using the Hasselblad Flextight virtual drum scanner, we can digitise negatives up to 4x5 large format ready for high resolution print.

We are happy to discuss your requirements and objectives and genuinely interested to learn about your project and practice, so that we are better informed to assist you. Together we can find the ideal media for your images unless you have already chosen your preferred paper for your images.

Up to 8K Film/video capture/production with an Apple Certified Pro in Final Cut Pro X for showreels and films.

Denise Ebanks, BA (First Class Hons) Photography, has been printing large format since 2006 and brought Piezography® Pro to the UK as a service in March 2021. In 2019, Denise became an Apple Certified Pro in Final Cut Pro X. Her editing and production is featured in Dezeen and can be viewed at https://vimeo.com/lucidimaging/ialslibrary.

Contact info

4.8

Excellent

TrustScore 5 out of 5

59 reviews

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Rated 5 out of 5 stars

Brilliant and inspirational service at Lucid.

Lucid/Denise are thoughtful, professional, highly skilled and were able to generate a creative partnership in conversations about enhancing my work in relation to scanning, printing and finishing.

March 19, 2026
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Reply from Lucid (formerly Lucid Imaging)

Nicola, thank you for taking the time to leave a review of your experience. Learning about your practice was eye opening and edifying. Looking forward to you seeing your finished prints. Best, Denise

Rated 5 out of 5 stars

incredible!

I can't explain enough how grateful I am to Denise (and Michael) for all their incredible hard work, professionalism, attention to detail and customer care.
Nothing is too much to ask. Whether you're new into understanding the printing process or an experienced photographer aware of exactly what you want. Denise is your printer!

November 7, 2025
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Reply from Lucid (formerly Lucid Imaging)

Thank you Timon - this is incredibly kind. Also, thank you for recognising Michael too. Professionalism, attention to detail with calm, clear communication are the baseline at Lucid, whether someone is new to print or knows precisely what they want.

It's been an incredible year with your solo exhibitions in Manchester and Webber Gallery, plus your Piezography® Pro print exhibited in the National Portrait Gallery as part of Taylor Wessing and your Oxford and Cambridge acquisitions - looking forward to what 2026 brings us!

Denise

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Rated 5 out of 5 stars

Outstanding prints and amazing support from Denise

This is not my first time working with Lucid Imaging, and once again the experience has been fantastic. The prints are of exceptional quality, the delivery was very quick, and I was even surprised with some free prints—which was such a thoughtful touch!
Working with Denise is always a pleasure. She is a true artist, and her support and expertise make a huge difference. I was preparing my artwork for the Affordable Art Fair in Battersea, London, and needed more high-quality prints. Thanks to Denise, I feel confident that the quality I’m presenting will be outstanding.
Thank you so much, Denise, for your help, creativity, and professionalism. I couldn’t recommend Lucid Imaging highly enough!

October 1, 2025
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Reply from Lucid (formerly Lucid Imaging)

Thank you again Krystyna for taking time to leave a review that reflects your experience of working with me. Sometimes there's a surprise gift and I'm glad you appreciated it.

Here's to more art fairs and exhibiting your beautiful work!

Denise

Rated 5 out of 5 stars

Fantastic in-depth and personal…

Fantastic in-depth and personal experience of printing, design and communication from Denise @ Lucid Imaging. Highly recommended as Denise goes that extra mile to create an exceptional standard of work from an independent.

August 29, 2025
Unprompted review
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Reply from Lucid (formerly Lucid Imaging)

Thank you Janet. Really appreciate you highlighting the in-depth, personal side of the process - you and your project matter.

Thanks again for the recommendation.

Denise

Rated 5 out of 5 stars

Fantastic

Fantastic, personal service, as ever. I can't wait to see the prints which I know will be exceptional.

August 21, 2025
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Reply from Lucid (formerly Lucid Imaging)

Thank you Sarah - always appreciated. Glad the process felt personal and looked after from start to finish.

Here’s to exceptional prints on all the walls.

Denise

Rated 5 out of 5 stars

Just excellent

A really fine print, exactly as I wanted. Good clear comms. Very well packaged, ready for me to sign & send on to my client

June 4, 2025
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Reply from Lucid (formerly Lucid Imaging)

Thank you for taking the time to respond, David. An absolute pleasure to make your print exactly as desired. Here's to many more! Denise

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Rated 5 out of 5 stars

Unique UK Imaging Resource

Outstanding quality, real expertise, and great support!

April 20, 2025
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Reply from Lucid (formerly Lucid Imaging)

Thank you Olive, a pleasure bringing your images to life on fine art paper! Denise

Rated 5 out of 5 stars

Great prints and wonderful to work with

Fantastic prints with a great choice of papers. Communication and customer care are second to none.

April 3, 2025
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Reply from Lucid (formerly Lucid Imaging)

Thank you John for taking a moment to leave a review. The natural progression throughout the process worked well. Thank you also for sharing a photo of the framed print. Denise

Rated 5 out of 5 stars

Fantastic quality

Fantastic quality, generous customer service - thank you so much!

March 20, 2025
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Reply from Lucid (formerly Lucid Imaging)

Thank you Alexandra for taking a moment to leave a review. Denise

Rated 5 out of 5 stars

Denise is a master

Denise is a master. Im so pleased with my large piezography print. The whole process was a pleasant experience. All my questions were quickly answered. From start to finish it was very personable and reassuring. The print arrived effortlessly and professionally packaged. Will I use Lucid imaging again? Without any doubt! Your art work is in the safest of hands. Thank you Denise.

December 19, 2024
Unprompted review
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Reply from Lucid (formerly Lucid Imaging)

Ian, thank you so much for making time to leave a review of your experience. The image is breathtaking and the print calls the viewer to look, engage and look again. I thoroughly enjoyed making this print - here's to you selling more of this one! Enjoy Christmas and keep your camera nearby. Best, Denise

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Rated 5 out of 5 stars

High quality work

Perfect communication, clean and quality job. Thank you so much !

October 25, 2024
Unprompted review
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Reply from Lucid (formerly Lucid Imaging)

Izzet, thank you for writing a review - it's great working with you again! I enjoyed exploring options for your printed work and realising this brilliant project. Best, Denise

Rated 5 out of 5 stars

Amazing experience with Lucid Imaging!

Amazing experience with Lucid Imaging!! They helped me get the perfect prints for my Graduate Showcase and provided an open conversation about my work. The Piezography printing process looks so good with my black and white photos. I could tell how much they knew about printing, definitely recommend!

October 15, 2024
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Reply from Lucid (formerly Lucid Imaging)

Tzion, thank you for leaving this review to help others get a better idea of the benefits of working with us.

Such a pleasure looking at, discussing and making your final major project work. Experiencing the physicality of the prints on different media provided an excellent insight into how the image on paper synergised affecting the sense of the print. Looking forward to seeing your reaction when you collect the full size prints! Best, Denise.

Rated 5 out of 5 stars

Incredible print quality

Couldn’t be happier with my print. Lucid Imaging delivered the highest level of service combined with a deep technical know-how and attention to detail. Some of the very best printing out there - highly recommended.

October 6, 2024
Unprompted review
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Reply from Lucid (formerly Lucid Imaging)

Al, thank you so much for sharing a review for others to see. Maybe next time, you'll get to visit the studio and experience your prints coming to life. Expecting to see more stunning photographs from you and looking forward to seeing you next month! Best, Denise

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Rated 5 out of 5 stars

Beautiful print and attentive customer service.

Denise at Lucid was great at understanding what I was aiming to achieve with my print and was able to work to my time constraints. Customer service was outstanding all the way and my finished print absolutely beautiful.

June 23, 2024
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Reply from Lucid (formerly Lucid Imaging)

Firstly, thank you Melanie for sharing your review. Making your mounted panel Piezography® Pro print on ACM (Aluminium Composite Material aka Dibond) was a challenge for the time constraints. Meeting the time constraints and making an outstanding finished presentation remained the absolute priority for your final major project. Congratulations on graduating and I'm looking forward to seeing what you make next. Best, Denise

Rated 5 out of 5 stars

Above and beyond

Denise's approach to working with artists is above and beyond anything I have ever experienced as a photographer. Her level of care, compassion, insight and dedication is truly remarkable. She took the time to listen and reflect on the work to find the perfect fit for each piece. Her passion for helping artists' work resonate in print is priceless. I will be back again and again. Denise, working with you is an inspiration!

June 18, 2024
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Reply from Lucid (formerly Lucid Imaging)

Thank you for sharing your experience Hanna, it's been a pleasure taking this journey with you, making and delivering your prints for the final round of Taylor Wessing Portrait Prize 2024. We made a great connection and managed to synchronise the time distance between Nova Scotia and UK. Your sheer dedication and commitment to your practice down to the last hair on a portrait is inspiring. You are giving your clients a lasting gift and I'm really looking forward to seeing your finished project. Best, Denise

Rated 5 out of 5 stars

Excellent print quality, outstanding customer service!

I recently took advantage of a Lucid Imaging celebratory offer to have an image of mine printed at A3 size using Canson Infinity paper. The result was a beautifully produced print with a full range of tones that was a real pleasure to hold and look at. Denise has excellent communication skills and is someone who evidently cares about the quality of their work and customer satisfaction. I will be back for more!

April 9, 2024
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Reply from Lucid (formerly Lucid Imaging)

Thank you P for taking the time to leave a review. Great to know you are delighted with your print which was a perfect match for Piezography, taking advantage of the wide tonal range and subtle split toning that added an additional dimension to the print. Looking forward to making more prints for you! Best, Denise

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