Luckinwish Reviews 

2,072
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Evaluating 279 reviews, most reviewers were let down by their experience overall. Many customers reported significant issues with their orders, frequently not receiving confirmation, dispatch notices, or the items themselves. Products often arrived not as advertised, were of poor quality, or were incorrect. Reviewers consistently struggled with the company's communication, noting a lack of response to emails. Delivery services were often unreliable, with items taking a long time to arrive, and obtaining refunds proved challenging. However, some customers noted that despite delays, their orders eventually arrived. A few also found certain products surprisingly satisfactory or useful, even with other concerns.

What people talk about most

Order

Consumers report significant dissatisfaction with their orders, frequently experiencing long delays and... See more

Product

Customers had negative experiences with product quality, frequently reporting that items were not as... See more

Response time

Users describe negative interactions with response times, with many reviewers reporting a complete lack of... See more

Delivery service

Clients express significant dissatisfaction with the delivery service, frequently reporting that ordered... See more

Refund

Reviewers express significant dissatisfaction regarding refunds, often reporting that the company takes money... See more

Reviews shaping this summary

Rated 1 out of 5 stars

If I could leave a minus 0 reviewe I would. I ordered a bathroom product but cancelled it immediately, within 1 hour as realised it would not be suitable. I had an acknowledgement of cancellation and... See more

Company replied

Rated 1 out of 5 stars

Terrible Ordered a web shooter, Weeks later, no dispatch notice or tracking number. Tried emailing numerous times, not even a reply. Luckily paid through PayPal and they eventually retrieved my mon... See more

Rated 1 out of 5 stars

Ordered. A pair of ai glasses a hat came bore no physical resemblance to the picture of what I ordered i ordered black frames with photochromic lenses what i got was cheap Perspex clear lenses the ai... See more

Rated 1 out of 5 stars

ORDER luckin-4747094 Total Scam, Criminal and fraudulent Be warned Resellers of air fresheners or faux car alarm (flashing light acts a deterrent only. Technology doesn’t exist to do wha... See more


Company details


Contact info

1.6

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 10% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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1.6

All reviews

(2,072)

254 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam

I ordered some cat toys from this company 4 weeks ago, the money was taken immediately. I have emailed several times to ask when I can expect to recieve the goods without reply. Today I received an email to say they had been delivered -God knows where because I havent got them! Like many others I think I have been scammed.

December 2, 2025
Unprompted review
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Rated 1 out of 5 stars

Do not use this company

Parcel didn't arrive, sent email to customer service, had no response. Parcel finally arrived 1 week later with wrong item!! No telephone no to contact this company, which is highly suspicious!!

November 3, 2025
Unprompted review
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Rated 1 out of 5 stars

Poor

When items were delivered they were very poor quality, waste of money

November 23, 2025
Unprompted review
Rated 1 out of 5 stars

Possible scam

Was promised order within 5 days but still not received it yet. Have emailed them twice to try and get an answer but they do not reply. Stay away from this company

November 17, 2025
Unprompted review
Rated 1 out of 5 stars

£130 spent on practically nothing. not as advertised.

i spent £130 on some what i believe to be herbal diffuser vape replacements to aid me and some of my friends to stop smoking however when it came it was completely not as advertised. the vape pens were completely different as advertised in the tiktok videos. literally just pens with herbal sticks in them. a joke

November 20, 2025
Unprompted review
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Rated 1 out of 5 stars

Avoid

Avoid , complete scam , false video advertising of the whiskey advent calendar ( half price at £14) showing miniature bottles with actual whiskey inside … what you receive are thumbnail size fake bottles … pathetic

November 19, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute rubbish

I didn’t even want to give it 1 star if I’m honest. I ordered 2 birds that are remote controlled. They advertised when you open the box the bird starts flying and there is a remote control with it. Nope I had 2 badly made bird toy no moving bird no remote. This company should be made to close down they are false advertising

November 14, 2025
Unprompted review
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Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs, ordered flying bird for my cat and just received an overpriced stuffed bird that does not fly! I wish I had read the reviews first!

November 10, 2025
Unprompted review

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