Very helpful and friendly staff so far. All staff I've encountered after my first day deserve 5 if not 6 stars. (both support team and game hosts) However, there are a lot of convoluted rules and reg... See more
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Casino is refusing to pay out my winnings despite assurances that my account is fully verified. When asked for further information they state my account is under an "account review". Of course they ca... See more
Company replied
Lucky247 has a great selection of slots and offers regular bonuses. The 50x wagering is fairly standard nowadays among online casinos. However they have still not added a button whereby players can... See more
Lots of old games, not many new games to play and games that tease you into thinking they will drop the bonus feature but then don't (13times on one game) Assuming you want bonus funds when you depo... See more
Company replied
Company details
Lucky 247 Casino
Written by the company
- Lucky 247 online casino and mobile casino provides players with a fun, safe online casino experience with high quality graphics and over 300 casino games.
- Our response to the current situation
- At Lucky 247, we’re all working from home to keep the company running as close to ‘business as usual’ as possible. This means our site is fully operational as normal and our friendly Customer Service team are on hand any time of day or night on our 24/7 Live Chat to answer any queries.
- Our approach to Safe Gaming
- Responsible gambling always has been and always will be of the utmost importance to us. At this sensitive time, we will be increasing our proactive customer interactions and adding additional player protection measures. We have a wide range of responsible gambling tools available on our site to all our customers and we are always here to help and offer advice on safe gaming.
- Getting in touch
- For any queries, please contact us at support@lucky247.com or visit our site to speak with our Customer Service team via our 24/7 Live Chat.
Contact info
United Kingdom
- support@lucky247.com
- lucky247.com
Replied to 100% of negative reviews
Typically replies within 24 hours
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Having had situation explained…
Having had situation explained everything now okay
Lucky247 and 888casino is the best for…
Lucky247 and 888casino is the best for withdrawals and gaming fun
good job and help support rachael
good job and help support rachael. login: mbernardo
Very helpful and friendly
Very helpful and friendly, thank you, Chris 😊
James was really helpful and polite
James was really helpful and polite, great customer service experience! I contacted after a promotion ended 10 mins ago and he still gave me the free spins! Not many casinos do, therefore 5 stars 👌
Excellent service from Teresa
Excellent service from Teresa, professional, fast & helpful. Highly recommended. Thank you.
I was assigned Jamie to help me with my…
I was assigned Jamie to help me with my query, he was very helpful and extremely efficient. He knew the answer straight away to my question. Credit to the team :D
manny is always nice and very quick
Enjoyed playing and I did win more than…
Enjoyed playing and I did win more than I lost, but in the end I felt like old habits were going to kick in so I contacted support and spoke to Teresa about self exclusion. She was very well mannered and helped me in a flash. Thank you
Teresa on live chat was excellent
Teresa on live chat was excellent! Really efficient and polite, thank you!
looking for the big win
Very helpful and friendly staff so far
Very helpful and friendly staff so far. All staff I've encountered after my first day deserve 5 if not 6 stars. (both support team and game hosts) However, there are a lot of convoluted rules and regulations and fine print on the website which can be a little distracting.
Teresa from the support team deserves a special recognition for providing exceptional help via the live chat option. All my questions have been answered promptly, clearly and accurately (even the legal ones!).
Think first propa
Spend £40 on slots ,for 15 min and play with minim. BET of £0.20.... just imagine. Max win 1.50, and did't catch any bonus games at all. £40 - 15min - bet per spin £0,20. Good luck.
Think first propa. Before start to play for money.Hove thay say , winings is about 90-98%, everything computarised, automatic , not choicen winers..... 100% loose, you want? Casino set up for peoples ho made withdrowal and than reverse this, 100% loose everything, no chance to win, saym think is and with PARTYCASINO, ho know that. So they lie what people not setting up rules for slot machines, when win and when loose choice people. And thay forget to say what big wining procentage is probably 1 time in holl week. If you want play for money beter play with real people, all casinos is robers, but online casino is duble robers , thay all always win
Antswer for reply from "lucky247"...
If you so good , then why i try to do self-exclusion already week. At first waiting for confirmation e-mail 2-3 days, but when i pressing on link provided by your casino to finalise self - excl. I receive only error. And one more, today try again deposit , was thinking my be realy this was my mistakes, and what i soo: £1 bet - max winings was £0.14, so i will be ok if half of bet was comming sometimes back, but was 0.14 ...0.12.... 0.08 ..... with £1 single bat .£20 fly away in sec.
So i writing you here: please close my account . Log-in: evlampij1985_lc . And also close all my accounts in your casino network, like GLOSYBINGO.. and cuple more. And please not like written on your website responsible gaming: you can reopen this at any time , just contact suport, but close them permamently.
Please.
With regards

Reply from Lucky247 Casino
Fabulous service from James.....went…
Fabulous service from James.....went above and beyond for me......excellent service from this young man.
I was on the live chat with Gerard
I was on the live chat with Gerard. He was helpful, knowledgeable and patient. Great customer service
Great site
Great site. Very straight forward. Chat help line very quick to sort out any query I had and resolved it straight away, lots of good slots to play
Been gambling for years and worst site…
Been gambling for years and worst site I have come across. Joined last night , spent total 300 , no decent wins. Tried to log in today but was blocked ,reset password etc no joy. Tried live help 4 times but they cut me off. Be warned not a great site! First review I have felt obliged to write also as not happy! How can they close your Account after taking your money,! Daylight robbery.

Reply from Lucky247 Casino
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