LuckyCharmGold Reviews 

1,143
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 342 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its speed and efficiency. Many people appreciate the friendly and skilled staff who provide helpful updates and ensure a smooth and professional process. The overall user experience is frequently described as reliable, with products and services delivered exactly as promised. However, some customers also noted issues with account-related services, including accounts being disabled or not matching the advertised description. A few other people experienced inconsistent service delivery, citing slow worker progress, missing items, or unexpected client requirements.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting its speed, professionalism,... See more

Staff

Consumers find staff to be positive, consistently describing them as helpful, friendly, professional, and... See more

Product

Users describe positive interactions with product, often praising the speed and reliability of deliveries and... See more

User experience

People report positive experiences with user experience, often describing the process as fast, easy, and... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the fast, easy, and responsive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was honestly a bit unsure at first about whether I should go ahead and purchase the service, but everything turned out really great. The service was delivered exactly as promised, with no problems a... See more

Rated 5 out of 5 stars

Had very big order, took roughly 77 Days. Worker been boosting my account 12hrs+ every day. As for LuckyCharmGold their prices are insanely good. Was looking at others services and the price differenc... See more

Rated 5 out of 5 stars

Ordered full radiant oathplate 5 contracts and the team set me up with an absolute god, quick and fast service and the worker 1 downed every attempt. highly recommend using this team for anything :)

Rated 5 out of 5 stars

Incredibly quick work knocking out >15 quests (including 2x grandmaster). <48hrs to complete. Very professional, screenshot upgrades the whole way, would recommend to anyone on the fence. First expo... See more


Company details

  1. Video Game Store

Written by the company

Welcome to LuckyCharmGold. The Only OSRS Provider That treats your account like it’s our own. We go beyond industry standards to deliver the safest possible experience: whether you're buying gold, items, services, or accounts. With advanced security systems and carefully developed methods, every transaction is designed with your protection in mind.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,143)

326 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Advertisement
Rated 5 out of 5 stars

10/10!

W3stas once again always surprises me. Order a bunch of CA to finish up master CA tier. Along with a bunch of nice unique drops. Finished in a timely manner even though a lot of work was needed to be done. Worked on my account for hours upon hours everyday and always kept me updated thru the process. Was very skeptical at first with the security plug in, but everything is very secure. Highly reccomend this group as they are very professional, rates are hard to beat anywhere else, and delivery is very quick. Will definitely continue to use lucky charm. 10/10!

June 21, 2026
Unprompted review
Rated 5 out of 5 stars

10/10 trusty and legit

So paicent, so amazingly quick and service minded. Im gonna for real use you guys everytime i need anything. Hands down the best providers of services and GP.

June 18, 2026
Unprompted review
Rated 3 out of 5 stars

For my first time wasn't bad

For my first time wasn't bad, however, the agent named Czar started the chat with "you buyed half the ge" which was an unnecessary comment, if im buying, why is it a problem, then when asked to confirm my order, I checked and felt rushed to confirmed and after noticed I was missing a Zamorakian Hasta, to which he told me I should've thoroughly checked my list. I then asked if he didn't receive a list himself of my items ordered, and he proceeded to state it was a massive list to look at it. Delivery service was fast, as for the service itself, I didn't appreciate the side comments made.

June 17, 2026
Unprompted review
LuckyCharmGold logo

Reply from LuckyCharmGold

Dear Kuvi,

Thanks for giving this review. I have looked back at this chat and agreed that this livechat agent was out of proportion making these comments. I have instructed him to clear up this behaviour, so that it won't happen in the future.

We hope that you enjoy your items anyway and to see you back with a better attitude from us :)

Kind regards,

LuckyCharmGold

Advertisement
Rated 1 out of 5 stars

DONT BUY ACCOUNTS OR ANY SERVICES FROM…

DONT BUY ACCOUNTS OR ANY SERVICES FROM THEM-
BOUGHT 2 ACCOUNTS OVERALL ABOUT 400$
ONE ACCOUNT GOT LOCKED - ANOTHER ACCOUNT RECOVERED - THEY DONT GIVE U EMAIL ACCESS, ALSO We offer lifetime warranty support on our OSRS acounts. Meaning that if you ever lose access to your account we always help you recovering it.
THIS IS FAKE , THEY OFFER ME TO BUY ANOTHER ACCOUNT WITH DISCOUNT :) RUN FROM THESE GUYS THEY DONT HELP WTH RECOVERY AT ALL JUST PRETENDING , ACCOUNTS MADE ON RANDOM EMAIL AND U CANT EVEN CREATE IT. 400$ LOST AND OFFERED ONLY DISCOUNT FOR ANOTHER PURCHASE -

Now they reply to this review with 100% lie - they said only they they recommend to import to jl , nothing about locks/nothing about its impossible to create email - they use random email inbox thats not ussable , one account got recovered and they did nothing about it . Dont believe them i lost 400$ and life time recovery warranty is fake thing.

And now when i update my review they keep updating answer with more lie’s. Also now they reply when I need help guess what they just close support live chat on luckycharm website and ban me :) Im good i understand i lost my accounts and money but I just want people to be aware - if you buy accounts from them there is no lifetime warranty “THE IS NO WARRANTY” , also one account got recovered by them or worker i dont know + thry force you to buy another account with discount if not they close chat and ban you from live support on site :) Be aware guys i dont write this without a reason :) !

June 12, 2026
Unprompted review
LuckyCharmGold logo

Reply from LuckyCharmGold

Dear Customer,

At the time you purchased the accounts our livechat agent already told you to import these accounts as Jagex Launcher since legacy accounts could have issues with locked accounts, but you chose to ignore these warnings because you "liked legacy accounts". We told you how to create the original login email on the website, but it seems that your country was blocked from using it. Despite that, we offered to create the email account for you, and I went as far as reaching out to my sister to get it done for you, who was in a country that allows you to create the email account. Unfortunately, the mail provider was having issues, and therefore we couldn't create the account. Even that support was not good enough for you, and i offered you a discount for a new account.

As you can see, you had multiple warnings at first, then you got all the support you needed, but unfortunately, things happened that were out of our hands. In the future, we recommend that you listen when we advise you about something. We have given you all the recovery information, and we suggest that whenever the mail provider fixes their issues, you will try creating a mail account again to get the account recovered successfully. We also strongly recommend you now take our advice and import the other account as Jagex Launcher...

The lifetime recovery guarantee is exactly what it says - which is that we offer lifetime support in case you lose access to recover it, which is what we did.

Kind regards,

LuckyCharmGold

Advertisement
Rated 5 out of 5 stars

Second time using Gojo - what a legend!

Second time using Gojo - 10 Fire Capes, a bunch of Grandmaster quests and elite diaries completed! All Jad's done on Slayer task and Gojo had the patience to wait until RnG allowed me to obtain a Jad task! Will definitely use again!

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service!

Amazing service!! ! Highly recomend Mr No Sleep for a raid experience or a KC Leech, very professional no danger at all was very impressed how fast it was!!

June 9, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Absolutely spot on service

Absolutely spot on service. HUGE thanks to Graff and Czar for being so responsive and smooth with everything! honestly if i could rate these guys 11/10 i would! highly recommend!! :D:D

June 1, 2026
Unprompted review
Rated 1 out of 5 stars

The site sold me an account listed as…

The site sold me an account listed as 'unrecoverable' when the account is not unrecoverable by any means. The original email was not included in the purchase, despite being standard practice when selling accounts. Additionally the account was listed to ijnclude "supplies" but It didnt include the chinchompas, the venny or bot training hunter probably dropped them.

June 1, 2026
Unprompted review
LuckyCharmGold logo

Reply from LuckyCharmGold

Dear Anon,

After extensive communication regarding the account, we explained multiple times that the account was in fact unrecoverable. There appeared to be a misunderstanding about how the recovery system works for original Jagex Launcher accounts, as these accounts do not use the traditional recovery system that you believed applied here.

Despite the ongoing back-and-forth, we still offered you the option of a refund in an effort to resolve the situation fairly. However, you ultimately decided to keep the account. It is also important to note that this transaction did not take place directly through our website, but through a third-party marketplace.

Following this, you accused us of “false advertising” and proceeded to leave negative 1-star reviews, despite retaining ownership of the account. We believe these claims are unfounded and based on a misunderstanding of the account system rather than any misrepresentation on our side.

We sincerely hope this serves as a learning experience and encourage conducting proper research beforehand to avoid misunderstandings in the future. Nevertheless, we hope you continue to enjoy your OSRS account.

Kind regards,
LuckyCharmGold

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look