I've found the Luck Seven app wonderful. So helpful, even booking taxis ahead to stop at various venues before it's final destination. My hubby is finding easy on his phone too. The points I accumulat... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just like to give our local Taxi Company Lucky Seven Private Hire a Big Shout Out ! Easy Booking by a Fantastic User Friendly App or Phone, always plenty of Drivers working so very fast pickup t... See more
Most of the drivers are polite some are miserable some are on their talking to someone during all the trip which can be received has rude some say im just on the phone is that ok but wot wud they do i... See more
The drivers are all friendly and reliable. There are loads of cars in the Lucky Seven fleet which means customers don't wait too long for a cab. The prices are very low cost aswell, making the journey... See more
Company details
Written by the company
Lucky Seven Taxis is one of the the largest Taxi operators not just in Stoke On Trent but the whole of Staffordshire. Established over 50 years ago, our family run business is one of the longest serving taxi companies in the area and we have achieved this longevity by priding ourselves on offering a professional, reliable, quality service. Download our mobile app and get 20% off your first ride when paying by card. Plus, earn loyalty points every time you ride https://onelink.to/kwd9vm
Contact info
UNIT 4 EDENSOR ROAD, ST3 2QE, Stoke-on-Trent, United Kingdom
- 01782333333
- info@luckyseventaxis.co.uk
- luckyseventaxis.co.uk
4.5
Excellent
218 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best taxi company Iv ever used
Best taxi company Iv ever used! Would recommend to anyone!
September 22, 2025
Unprompted review
Advertisement
I get a taxi to work most mornings my…
I get a taxi to work most mornings my wait time has never been over 5 minutes and every driver is nice and pleasent
September 3, 2025
Unprompted review
The company is reliable and efficient…
The company is reliable and efficient and to honest the prices are not bad just one thing the drivers take only cash, which sometimes can be worrying as many people don't have cash in hand..
September 19, 2025
Unprompted review
Reply from Lucky Seven Private Hire
Thank you so much for your kind review! We're glad to hear you find our service reliable and our prices fair. We appreciate your feedback about card payments.
We want to let you know that we do accept card payments, so you don't have to worry about carrying cash. You can pay with a card directly through our app or we can send you a secure payment link.
We hope to see you again soon!
Reliable taxi service
Majority of the time the taxis are on time and reliable.
September 18, 2025
Unprompted review
Reply from Lucky Seven Private Hire
Thank you so much for your kind review! We're glad to hear you find our service reliable and our prices fair. We appreciate your feedback.
Good drivers
Good drivers. Polite. Friendly. Quickest route when asked for. Change in hand. I don't mind tipping good drivers. Clear view of meter.
September 18, 2025
Unprompted review
Reply from Lucky Seven Private Hire
Thank you so much for your kind review! We're glad to hear you find our service reliable. We appreciate your feedback.
Advertisement
Reply from Lucky Seven Private Hire
Thank you so much for your kind review! We're glad to hear you find our service reliable. We appreciate your feedback.
Best taxi service in stoke!
September 11, 2025
Unprompted review
Reply from Lucky Seven Private Hire
Thank you so much for your kind review! We're glad to hear you find our service reliable. We appreciate your feedback.
The drivers are all friendly and…
The drivers are all friendly and reliable. There are loads of cars in the Lucky Seven fleet which means customers don't wait too long for a cab. The prices are very low cost aswell, making the journeys affordable! .. the app is very easy to navigate which includes a tracker so you can see the car arriving in real time.
September 17, 2025
Unprompted review
Advertisement
Made to feel welcome and comfortable
Made to feel welcome and comfortable
September 16, 2025
Unprompted review
Cheap taxis which are really helpful
September 17, 2025
Unprompted review
Best in stoke
I've always used lucky seven they are always on time, drivers are very polite and helpful, I feel safe when I'm on my own, the app is so easy to use, and there cheap.
September 16, 2025
Unprompted review
Always on time and very polite never…
Always on time and very polite never had a problem
August 29, 2025
Unprompted review
Advertisement
Drivers arrive on time can book on app…
Drivers arrive on time can book on app prices are best in stoke guaranteed
September 4, 2025
Unprompted review
Ever time I have used lucky seven it…
Ever time I have used lucky seven it has been excellent service
September 3, 2025
Unprompted review
Always arrive on time when pre-booked…
Always arrive on time when pre-booked and normally not a long wait. Taxi driver always happy.
September 11, 2025
Unprompted review
Very quick reaponde every time
Very quick reaponde every time. Drivers are very polite and the cars are very clean . Always happy to go with them on any trip i make .
September 17, 2025
Unprompted review
Advertisement
When running late taxi driver took the…
When running late taxi driver took the short ways around which allowed me and others to make it to our football match on time.
September 14, 2025
Unprompted review
Drivers are very friendly, reliable and affordable
Drivers are very friendly, service is always very fast reliable and reasonably priced. Used this service for years now had a slight issue with loyalty points but called them and it got sorted immediately thanks to there team at the base
September 11, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.