LuckyWave Reviews 712

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers are pleased with the wide selection of games available, finding a good variety of slots, table games, and live casino options. People also appreciate the bonuses offered, which enhance their playtime and contribute to a positive gaming experience. The website is often described as easy to navigate, and the customer service is frequently praised for being helpful, professional, and responsive. However, some people were dissatisfied with the withdrawal process, reporting difficulties and delays in receiving their winnings, and some reported issues with account management. There are also concerns about the website's functionality, with some users experiencing issues like being kicked out of games or finding the site difficult to navigate. Additionally, a number of customers mentioned slow response times from customer support, particularly when encountering problems with withdrawals or account management.

What people talk about most

Payment

People report ambiguous experiences with payment. Many customers express frustration with delayed or rejected... See more

Website

Customers consistently note ambiguous experiences with the website. While some reviewers praise the site for... See more

Customer service

Users describe ambiguous interactions with customer service. Many reviewers report significant frustration,... See more

Product

Reviewers highlight positive aspects of product, particularly the wide variety and fun nature of the games... See more

Response time

Clients share negative opinions on response times, with many reviewers reporting significant delays and a... See more

Based on these reviews

Rated 3 out of 5 stars

used to use luckywave alot but the last cashback value i got was very minimal considering I deposited and lost 2.5 k in a week ..I think it was like £40 !! that was the main reason why I stopped using... See more

Company replied

Rated 3 out of 5 stars

Lots of choice in games can't play all of them because they don't work in this country and also get kicked out of games through bad connections. Customer Support is good very helpful so overall a fun... See more

Company replied

Rated 4 out of 5 stars

LuckyWave offers great specialty games besides slots. Perfect for a fun break with simple gameplay

Company replied

Rated 4 out of 5 stars

They have all my favorite slots and so many more I've discovered. I love just trying new games. Definitely the best place for me

Company replied


Company details

  1. Online Casino or Bookmaker

Written by the company

Amo Global SRL. Torre Mercedes, Office 32, Prospero Fernandez Highway, Escazu 10203, Costa Rica, 3-102-923350


Contact info

3.5

Average

TrustScore 3.5 out of 5

712 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

i did not get one winning bonus

November 24, 2025
Unprompted review
LuckyWave logo

Reply from LuckyWave

Hello pim heemskerk,

We are sorry to hear that you have encountered this situation! To clarify the terms and conditions for receiving bonuses, please contact our support service. Our operators will check your bonus history and explain in detail how to participate in promotions as effectively as possible.

Kind regards,
LuckyWave

Rated 3 out of 5 stars

Lots of choice in games can't play all…

Lots of choice in games can't play all of them because they don't work in this country and also get kicked out of games through bad connections. Customer Support is good very helpful so overall a fun site.

November 20, 2025
Unprompted review
LuckyWave logo

Reply from LuckyWave

Hello Kevin Smith,

We appreciate your honest feedback! Unfortunately, game availability does depend on region, but we are constantly working to expand our geographical reach. We are glad that, despite technical difficulties, you are enjoying your time on the platform.

Kind regards,
LuckyWave

Rated 5 out of 5 stars

Fantastic casino

Fantastic casino. Lots of bonuses. Great winnings.

October 10, 2025
Unprompted review
LuckyWave logo

Reply from LuckyWave

Hello Darek Pies,

Thank you for your enthusiastic review! It is important to us that every moment on the platform brings not only excitement, but also worthy rewards. We wish you even more spectacular victories!

Best regards,
LuckyWave

Rated 5 out of 5 stars

Good so far

Good so far, good bonuses and choice of games. Customer service good , I am yet to make a withdrawal so I can’t comment on that

November 26, 2025
Unprompted review
LuckyWave logo

Reply from LuckyWave

Hello Emma,

We appreciate your honest review! We are glad that you like the bonuses and variety of games. We are confident that when you decide to withdraw your funds, the process will be just as comfortable as the other stages of the game.

Best regards,
LuckyWave

Rated 4 out of 5 stars

Reasonable wagering requirements

Reasonable wagering requirements, no catch

November 19, 2025
LuckyWave logo

Reply from LuckyWave

Hello Rook Ellisar,

We are glad that you appreciate the fairness of our terms and conditions! We are confident that you will continue to enjoy comfortable gameplay without any unexpected surprises.

Best regards,
LuckyWave

Rated 5 out of 5 stars

Nice one have fun that all

Nice one have fun i just want win a bit more butt okey

November 26, 2025
LuckyWave logo

Reply from LuckyWave

Hello Emilyan,

We believe that luck is always on your side! Sometimes you need a little patience, and the desired winnings will surely come. The main thing is to enjoy the process, and our games will help you do that. Thank you for staying with us.

Good luck,
LuckyWave

Rated 4 out of 5 stars

LuckyWave offers great specialty games…

LuckyWave offers great specialty games besides slots. Perfect for a fun break with simple gameplay

November 18, 2025
LuckyWave logo

Reply from LuckyWave

Hello Dgebloom,

Thank you very much for your sincere love for LuckyWave! We are delighted that you have enjoyed the full range of entertainment. We will continue to delight you with new games and only the best experiences. Stay with us!

Kind regards,
LuckyWave

Rated 5 out of 5 stars

Exccelant platform

November 24, 2025
Unprompted review
LuckyWave logo

Reply from LuckyWave

Dear Jordan Davidson,

Thank you for such a concise compliment! It is important to us that the platform not only delights with its functionality, but also brings positive emotions.

Best regards,
LuckyWave

Rated 5 out of 5 stars

Great games and a nice experience i get…

Great games and a nice experience i get some win and withdraw was fast ,support team great

November 11, 2025
Unprompted review
LuckyWave logo

Reply from LuckyWave

Dear Mihai Grigoraş,

Thank you for your review! It's nice to know that the games, fast payouts and responsive support have created a positive overall experience for you. Your words are the best motivation for us to keep going!

Best regards,
LuckyWave

Rated 5 out of 5 stars

Amazing experience

Amazing experience, fast customer service. and withdrawals!

November 24, 2025
Unprompted review
LuckyWave logo

Reply from LuckyWave

Dear Nikitas,

Your words are the best compliment for our team! Striving for instant payouts and prompt assistance is our conscious choice, and we are glad that it makes your gaming experience truly memorable.

Best regards,
LuckyWave

Rated 5 out of 5 stars

Great site they just almost the best…

Great site they just almost the best site

November 24, 2025
Unprompted review
LuckyWave logo

Reply from LuckyWave

Dear Dennis Ronken,

Thank you for your high praise! We strive to be the best for our players and are constantly working to improve our service. Your words inspire us to keep moving forward!

Sincerely,
LuckyWave

Rated 5 out of 5 stars

Easy to use site with the most…

Easy to use site with the most different variety of games to choose from with the most bonuses available

November 23, 2025
Unprompted review
LuckyWave logo

Reply from LuckyWave

Dear Ron Weasley,

Thank you for such an accurate description! It is important to us that our guests feel not only the variety of options available to them, but also the ease of use. Your words confirm that we are moving in the right direction.

Best regards,
LuckyWave

Rated 5 out of 5 stars

Good place to play

Good game selection, website very easy to navigate. Very good selection of bonuses. Customer service helpful and always there to support. As everyone sometimes you win sometimes you lose. Got 50 unlimited free spins on Saturday made deposit won over £560 after wagering, not requested withdrawal yet so I cannot comment on withdrawal just yet. I’ll recommend this website.

November 23, 2025
Unprompted review
LuckyWave logo

Reply from LuckyWave

Dear Trisha,

Thank you for sharing your experience and such a generous recommendation! We are proud that you enjoyed our approach to bonuses and games. Your winnings after wagering are an excellent result! We are confident that the withdrawal of funds will go as smoothly as your entire game. We are glad to have you with us!

Best regards,
LuckyWave

Rated 5 out of 5 stars

Great experience for myself on lucky…

Great experience for myself on lucky wave can’t get enough of it

November 23, 2025
Unprompted review
LuckyWave logo

Reply from LuckyWave

Dear Tyler Collingwopd,

Reading your review, we can literally feel your enthusiasm! It is precisely these emotions — when you don't want to stop playing — that are the main indicator of success for us. Thank you for sharing this feeling!

Best regards,
LuckyWave

Rated 5 out of 5 stars

Awesome site!!

November 22, 2025
Unprompted review
LuckyWave logo

Reply from LuckyWave

Dear Richard Lowther,

Hurrah! So brief and so pleasant. Thank you for appreciating our work on the website. It is important to us that every visit brings you only positive emotions!

Yours sincerely,
LuckyWave

Rated 4 out of 5 stars

Great promo codes and super fast support

Great promo codes and super fast support

November 23, 2025
Unprompted review
LuckyWave logo

Reply from LuckyWave

Dear Ykuno,

It is important to us that you not only feel the benefits, but also receive immediate solutions to any issues. We are delighted that you appreciate our promo codes and the efficiency of our customer service!

Kind regards,
LuckyWave Casino

Rated 5 out of 5 stars

It's great casino great games on which…

It's great casino great games on which u can win also jackpot winning its possible

November 15, 2025
Unprompted review
LuckyWave logo

Reply from LuckyWave

Dear Romeo Simon Lenka Makula,

Thank you for sharing your emotions so vividly! Reading that you believe in the possibility of big wins, we understand that our efforts to select games with real chances of hitting the jackpot have not been in vain. We sincerely hope that you will be the next lucky winner!

Best wishes,
LuckyWave Casino

Rated 5 out of 5 stars

A good casino

Beef flavour

November 22, 2025
LuckyWave logo

Reply from LuckyWave

Dear Michael David Goldstein,

We've never heard anything like that before! Thank you for surprising us with your creative review. We hope that when you try our games, you'll find them just as ‘delicious’ as beef!

Best regards,
LuckyWave Casino

Rated 1 out of 5 stars

Never again.

Tried to withdraw £84 but get the message that withdrawal has been cancelled and funds returned to balance. I have verified my ID by successfully uploading both my drivers license and bank card. Awaiting response from final email before I seek advice.

November 20, 2025
Unprompted review
LuckyWave logo

Reply from LuckyWave

Thank you for sharing your experience. We’re sorry to hear that the withdrawal process caused frustration, especially after you completed the verification steps. We care about our users, and all requests go through a series of checks to prevent issues and ensure user protection. These checks are applied consistently as part of the platform’s security procedures. We understand how disappointing repeated cancellations can feel. We recommend contacting the support team again so your request can be reviewed within the established processes.

Rated 5 out of 5 stars

Very good casino

Very good casino, I recommend it, lots of bonuses and free games, satisfied.

November 20, 2025
LuckyWave logo

Reply from LuckyWave

Dear Kamil Niciejewski,

Thank you for such a strong recommendation! We are proud to be able to offer you a variety of bonuses and free games that bring real enjoyment. Your satisfaction is our main goal.

Kind regards,
LuckyWave Casino

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look