Great communication! I always knew what was going on with my order and shipping. They have a lot of support representatives who personally reach out to make sure everything is clear. I really apprecia... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Picking the right company for GLP 1 ‘s is hard. My experience with LumiMeds has been very positive. Questions are answered via chat or a phone call. NIkki from admin will always get back to me the sam... See more
Company replied
I just started my GLP-1 journey and after some extensive research, I decided on this company. I am so glad that I did. Every agent I have had contact with has been extremely supportive and helpful. I... See more
I started with Lumimeds in October and they have made everything so easy.Quetions answered quickly and different people have have other issues. No matter what they are capable of handling each situati... See more
Company replied
Company details
- #19 of 65 best companies in Weight Loss Service
- #13 of 34 best companies in Health Consultant
Written by the company
Lumimeds is a platform that links people looking for medication-based weight reduction treatment with board-certified doctors and nutritionists to assist them find the best treatment alternatives to achieve their goal. Our program is totally virtual, which means you may access our services from anywhere in the United States and will meet with our staff online.
Contact info
United States
- 4159680890
- help@lumimeds.com
- lumimeds.com
4.6
Excellent
645 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tim was extremely helpful from start to…
Tim was extremely helpful from start to finish. He made my experience stress free, quick and easy which I appreciate. Thanks again Tim
April 13, 2026
Trustworthy!
Lumimeds has always been quick to respond and very helpful with any questions I’ve had. Jay helped me when I was having trouble reordering (my error) and got me through it! Yay! They also kept me updated throughout the process each time. I will continue to reorder from Lumimeds because I trust them.
April 8, 2026
Unprompted review
Highly Recommend LumiMeds for your needs
Very responsive and knowledgeable. Always fast shipping and I get my meds within a couple of days!
April 9, 2026
He was very helpful.
April 9, 2026
Reply from LumiMeds
Thank you for the wonderful feedback! 💖 We know how important clear communication is on this journey, and we’re thrilled you had such a seamless experience with us, Lauren. ✨
Great communication!
April 8, 2026
Reply from LumiMeds
Short, sweet, and exactly what we strive for, Sarah! 💖 Thank you for the shout-out. We’re always here and ready to chat whenever you need us. ✨
The order process was easy and quick
The order process was easy and quick. The medication came in very quickly in a good package the directions were easy to follow I hope I get results
April 8, 2026
Unprompted review
Reply from LumiMeds
We love hearing that the process felt easy for you! 🌟 Starting a new journey can be a lot, so we aim to make the logistics as simple as possible. We’re rooting for those results right along with you! ✨
I had a really good experience!
I had a really good experience with this place for my glp-1. They upped my dose when my other place I got it from wasn’t doing anything and they were really helpful when I messaged them with any question I had. Really recommend. Especially the 3 month subscription because you have everything right there and no need to wait for more meds in the mail.
April 8, 2026
Unprompted review
Reply from LumiMeds
Welcome to the LumiMeds family! 💖 We’re glad we could provide the dosage adjustment and quick communication you were looking for. That 3-month subscription is definitely the way to go for a smooth, uninterrupted journey! ✨
Reply from LumiMeds
That is music to our ears! 🌟 Providing top-tier support is our number one priority, and we're so glad you’ve had such a positive experience with the team, Lydia! ✨
Reply from LumiMeds
Thank you so much, Delaram! 💖 We’re dedicated to providing the best care possible, and feedback like yours keeps us motivated. ✨
Super helpful and friendly!
April 8, 2026
Reply from LumiMeds
Friendly and helpful—that's our favorite combo! 🌟 Thank you for your sweet shout out! ✨
Reply from LumiMeds
We love hearing that Tim took such great care of you, Patricia! 🌟 Knowledgeable support is what we’re all about. I’ll make sure he sees this! ✨
I am 71 years old I was having trouble…
I am 71 years old I was having trouble w finishing my portal. He was very nice and got me through it. Very nice and professional. Thank u for your help.
April 7, 2026
Reply from LumiMeds
Getting through the technical stuff can be a hurdle, but you did it, Esparsi! 🌟 We’re proud to have a team that values being professional and helpful. Thank you for choosing us for your journey! ✨
Tim has gone above and beyond to help…
Tim has gone above and beyond to help me. I am visually impaired and I have great difficulty reading on the internet and emails. He was kind, understanding, thoughtful, and so very patient with me. He is a valuable asset to your company. I hope you appreciate him as much as I did today. Thank you.
April 7, 2026
Reply from LumiMeds
Tim is a true asset, and we couldn't be prouder of him! 🌟 We are so glad he could provide the patient, thoughtful help you needed today. Thank you for your kind words and for being part of our family, Carolyn! ✨
Reply from LumiMeds
Problem solved! 💖 We’re thrilled that Cyrus was able to provide the quick, clear answers you needed. Thank you for sharing your experience with us, Connie! ✨
Paul was extremely helpful
Paul was extremely helpful. Knowledgeable and patient. He took my information and talked me through the aspects I didn't understand. He called me back 3 times and we got everything completed in under 30 minutes. Great customer service!
April 4, 2026
Reply from LumiMeds
Expert help makes all the difference! 🌟 Paul takes great pride in being thorough, and we're thrilled he could help you cross the finish line so quickly. We’ll be sure to share your kind words with him, Matthew! ✨
Reply from LumiMeds
Thank you so much, Garry! 🌟 Knowing you had a great experience keeps us motivated to provide the best care possible. ✨
Clearly communicated dosage and…
Clearly communicated dosage and reasoning. And used texting instead of a phone call which is my preferred form of communication.
April 3, 2026
Reply from LumiMeds
Clear details, zero phone tags! 🌟 It’s wonderful to hear that our texting option made your experience so much better. Thank you for sharing your experience, Angela! ✨
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