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2.2

Poor

TrustScore 2 out of 5

8 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Terrible service

Terrible service

Paid for lights not delivered. Despite’s repeated emails chasing the lights they never arrived

No email responses. No attempts to rectify

Do not use this company

June 19, 2025
Unprompted review
Rated 1 out of 5 stars

Quality of product is rubbish

Quality of product is rubbish, was able to find a much better quality product elsewhere for the same price.
Company refused to give me a free return.
DO NOT BUY - wish I had seen these reviews before my purchase

May 22, 2025
Unprompted review
Rated 1 out of 5 stars

LuminariaCo Poor Risky Company

I purchased two lamps from LuminariaCo. It took ages to receive them and when I did, one of the glass globes was smashed. As with other reviewers, I have sent several emails requesting a replacement, but have yet to hear anything from the company. The LuminariaCo website states that goods broken in transit will be replaced if you send photos within 48 hours of receipt. I complied with this.

After a while I purchased a replacement globe from another website, but it doesn’t match. Without a replacement globe, both lamps are useless because they are need as a pair of bedside tables.

A highly risky company to do business with. Do so at your own risk.

Elsie

March 3, 2025
Unprompted review
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Rated 1 out of 5 stars

Faulty candles

I purchased candles from them that were quite pricey. They only worked for a couple of weeks. I have contacted the company many times, but I’ve heard nothing back from them. I am very unhappy with their product and the customer

December 1, 2024
Unprompted review
Show reviews in all languages. (8 reviews)

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