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Company details

  1. Health and Beauty Shop

Written by the company

Lumora is an innovative health and wellness brand that is creating products that helps customer to find relief from back pain, knee pain and me.


Contact info

2.9

Average

TrustScore 3 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

What a piece of crap

What a piece of crap. It’s nothing like in the ad. It doesn’t even keep its form. It comes in vacuum plastic seal and after unpack it just looks a wet wrinkly noodle.

November 5, 2025
Unprompted review
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Rated 1 out of 5 stars

Faulty unit

I received mine early August and was excited to try it. My unit has a faulty connection and will not stay on. The pin on the cord came off after 1 use. I bought a new connection but it still has to be held in a certain position to do the 7 minutes. I am very disappointed

August 2, 2025
Unprompted review
Rated 5 out of 5 stars

great service/product

Customer service was awesome when I didn't get notification of delivery, they helped! I tried out the product yesterday as I have lower back & neck issues. This is the best of the best that I have tried. I highly recommend and I don't say that lightly. Well worth the money folks!

October 31, 2024
Unprompted review
Rated 1 out of 5 stars

Ask for full refund well within my 30 days

Do not shop with this company never respond to my request for refund I mailed it back myself and now they refuse the package horrible service and merchandise never again don’t buy from them the quality is no good

July 9, 2024
Unprompted review
Lumora Us logo

Reply from Lumora Us

Hey Rose, we do offer a 90 day money back guarantee and we stick with it.

Please send us an email now & I will take care of the refund asap.

Thanks, Lisa

Rated 5 out of 5 stars

I found the answer to my back woes

I found the answer to my back woes. It's a huge relief to create space between my spinal vertebras, with the vibration massage, and air pressure traction, alongside the heat - it's provided a great reprieve from the back pain I feel daily. Thankful to have found Lumbartrax!!

June 18, 2024
Unprompted review
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Rated 5 out of 5 stars

Lumbartrax is a great product

I got Lumbartrax because my sciatica can be debilitating and I needed to find something that helped. It loosens up my lower back and stops the pinch letting me get on with my life.
Great product

May 30, 2024
Unprompted review
Rated 5 out of 5 stars

Lumbartrax is a great product

Lumbartrax is a great product! Love using it after a hard day of handyman work (especially when I've been bending a lot). Highly recommend it. My wife was especially excited about the red light therapy. That is usually expensive, so this product is a steal.

June 7, 2024
Unprompted review
Rated 5 out of 5 stars

I’ve been a full time massage therapist…

I’ve been a full time massage therapist for over 20years and I have to honestly say the “Lumbar Massager” by Lumora is a total game changer! It’s fully customizable! You can adjust the amount of traction, it has heat and it vibrates. I use it for only 15 min and afterwards my lower back feels AMAZING! I highly recommend it! Would also make for a great gift for anyone who suffers from low back pain.

June 3, 2024
Unprompted review
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