Lunarcat Company Reviews 

164
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Lunarcat was extremely easy to deal with. They are lightning fast with communication. My package had experienced a customs clearance delay, and before I had even contacted them they had opened a ticke... See more

Rated 5 out of 5 stars

The communication was very prompt and inviting. It made me feel that i can trust the service and I made a big order without any worries. The entire process was very seamless, and the delivery optio... See more

Rated 5 out of 5 stars

I have been looking for a proxy that meets all my needs for a couple years now. Lunarcat meets every single one of my needs on top of phenomenal customer service! I highly recommend them!

Rated 5 out of 5 stars

Excellent service again! Lunarcat was exceptionally helpful with a Mercari auctions listing. They managed to get it at a price that was a lot lower than I expected. Shipping was efficient and cos... See more

Company details

Written by the company

Many proxy services refuse to ship various product categories. However, a large number of these products can be shipped with the proper declarations and documentation.------------------ We provide a unique service for products that no other proxies assist with. This includes a wide range of products including food products, sunglasses, airsoft guns, fountain pen inks, toy weapons, and animal products. --------------------- Our goal is to provide the same level of reliability and support as if you were purchasing an item in your own country. We remain involved throughout the entire process from purchase to delivery.


Contact info

4.9

Excellent

TrustScore 5 out of 5

164 reviews

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4.9

All reviews

(164)

120 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent communication and seamless service

The communication was very prompt and inviting. It made me feel that i can trust the service and I made a big order without any worries.

The entire process was very seamless, and the delivery options offered including pickup were very helpful for me since I was time bound on my trip to Japan.

October 21, 2026
Rated 5 out of 5 stars

Lunarcat was extremely easy to deal…

Lunarcat was extremely easy to deal with. They are lightning fast with communication. My package had experienced a customs clearance delay, and before I had even contacted them they had opened a ticket with FedEx and reassured me that my items should not have flagged, and that they would take care of everything (shout-out and great thanks to Kei for their help!) I have used other reshippers in the past, and they were by far my best experience so far.

October 21, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing!

Super fast, friendly, and easy to work with! I am so grateful that Lunar Cat was able to pick up exclusive items at a limited time Pop Up shop in Harajuku for me. Highly recommended!

October 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service again

Excellent service again!
Lunarcat was exceptionally helpful with a Mercari auctions listing. They managed to get it at a price that was a lot lower than I expected.
Shipping was efficient and costs were very reasonable.
Looking forward to using them again !

October 20, 2026
Rated 5 out of 5 stars

I had another successful package…

I had another successful package shipped out from Lunarcat ~ I had packages forwarded to their warehouse, stored for a time, and then my items were consolidated into one convenient package, which saved me on shipping costs! Prepaying tariffs was super easy thanks to their system and I look forward to using them again for my future orders.

September 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great proxy service !!

really really easy to use, super transparent through the whole process! shipping was quick and the fees are pretty reasonable. will totally use again in the future!

September 19, 2026
Unprompted review
Rated 5 out of 5 stars

This was my first ever proxy service

This was my first ever proxy service and it was great. Everything was very clear from the start. Any questions I had was answered by thier guides or their customer service. I felt well taken care of and would highly recommend their service for any first-time users looking for a proxy service. The reviews speaks for themselves. My package came well wrapped and protected from the usual damage occurred in overseas travel and the USPS rough handling but the contents were pristine. 10/10 I am using them again

September 15, 2026
Unprompted review
Rated 5 out of 5 stars

Second time using Lunarcat services

This is my second order i place with them, but this time i had some issues with the parcel once it arrived to my country and i had to return it to japan, and through all that process they helped me a lot to send it again.

They were very kind and patient, I deeply reccomend their service

September 10, 2026
Rated 5 out of 5 stars

Cannot imagine anything better

Super cooperative and understood my situation and the urgency. Very responsive and helpful. I quoted from others, I found them by far most affordable and the service was great.
Recommended from Germany+++

September 11, 2026
Rated 5 out of 5 stars

Offline Order Experience

I did an offline order and they were very communicative during the whole process of informing me the availability of items I wanted. Order process was also straightforward and the fees were reasonable as well. Overall great service.

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, everything handled well and with speed. Only wish the postal services were as good! Not their fault LOL

September 9, 2026
Unprompted review
Rated 5 out of 5 stars

Good

Good! Smooth transaction and delivery

September 4, 2026
Rated 5 out of 5 stars

Great Handling and Support

Very good handling of my order and very great customer support and answered all the questions I had very clearly. Even went far and beyond on keeping track and following up on my order status.

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

Thanks to Lunar Cat service

Thanks to Lunar Cat service and the customer support service as well they're very helpful various options available for shipping such as Fedex and EMS and even pick up locally from japan is available a great experience

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great First Experience

I am very satisfied with the experience I had ordering through Lunarcat! The website was very easy to use and navigate and I had no issues at all placing orders. Each of my orders was purchased within an hour of my request and sometimes within minutes of sending payment! Once all my items arrived it was easy to request everything be consolidated and shipped out. I was very impressed with how well everything was packaged. I ordered a number of paper goods and nothing was damaged or even bent upon arrival. I will absolutely be using their service in the future and would recommend them to anyone!

August 21, 2026
Unprompted review

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