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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, most reviewers were let down by their experience overall. Customers frequently express dissatisfaction with the product quality, noting that items received are often made from cheap materials and do not match the descriptions or images advertised. Many also report issues with their orders, including incorrect sizes, items not arriving, or significant delays in delivery. The return policy is a major point of frustration for many, as the process often involves expensive shipping back to China, leading to difficulties in obtaining full refunds. Consequently, some people mentioned receiving only partial refunds or struggling to get any refund at all, despite repeated attempts.

What people talk about most

Product

Customers had negative experiences with product quality, frequently reporting that items received were not as... See more

Quality

Reviewers highlight significant dissatisfaction with product quality, frequently describing items as Many... See more

Order

Reviewers express significant dissatisfaction with their orders, frequently reporting that items were never... See more

Return policy

Consumers find the return policy to be a source of frustration, primarily due to the requirement of shipping... See more

Refund

Users describe negative interactions with refund, with many reporting significant delays and difficulties in... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Absolute Shysters! Chinese firm pretending to be from London ! Fraudulent advertising - photos do not represent the actual garments ordered & delivered Dress I ordered is cheap washed out cotton wit... See more

Rated 1 out of 5 stars

Wish I could give zero stars. Linen trousers nothing like the ones shown in the advert on insta. Poor quality material, badly made and very small and short. Returns have to be paid by customer track... See more

Rated 1 out of 5 stars

If I could do a minus I would! Bought dress, looked like a black bin bag( nothing like pic) told to return( to China) I did- in December 2025 still awaiting refund. They’ve stopped answering me so now... See more

Rated 1 out of 5 stars

Lunvra ,, appalling , do not use this company The videos are amazing , beautiful ladies wearing these beautiful dresses walking on a beach ,, The materials of both dresses are synthetic with terrib... See more


1.2

Bad

TrustScore 1 out of 5

87 reviews

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Rated 1 out of 5 stars

AVOID - VERY MISLEADING

I am also extremely disappointed and wish I had never ordered from the Facebook advert. I believed the company was based in London. The outfit finally arrived. FAR too large, terrible fabric (badly creased) and not anything like the colour in the advert. I have also just been offered 10% discount and to keep the outfit to avoid return shipping. I am not prepared to pay 90% for something I don't want so am pursing the full return value. Then offered a 30% refund and still to keep the outfit. Now have the address to return the outfit to China.

June 20, 2025
Unprompted review
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Rated 1 out of 5 stars

Wish I could give zero stars

Wish I could give zero stars. Linen trousers nothing like the ones shown in the advert on insta. Poor quality material, badly made and very small and short. Returns have to be paid by customer tracked to China even though they call themselves Lunvra London. Delivery takes 4 weeks, just another scam

June 16, 2025
Unprompted review
Rated 1 out of 5 stars

I wouldn’t have given it one star if I…

I wouldn’t have given it one star if I had the choice!
I ordered an outfit that took a long time to receive.
The quality and material is shocking, it’s like a piece of rag!
I asked to return it and was told I would have to pay for this and all customs prices.
I would not have ordered it if I knew it was coming from China!
DONT USE THIS COMPANY

June 13, 2025
Unprompted review
Rated 1 out of 5 stars

Stay away from this Company

I bought from their website on IG
They advertise linen mixed with cotton drawstring trousers. They showed a few colours. The green appealed to me. They called it khaki, but it was more like olive green khaki. They showed a lovely silky lining of the trousers. They looked smart. I bought them. I assumed they would be made in London, as LUNVRA has a London address. I waited forever, so I knew it would most probably be an overseas manufacturer. I just received them 2/6/25
The colour is beige
The material is not a linen mix with cotton
There is no lining
I wanted to return them for a full discount, as they are not what I wanted to pay for, as they are not at all as advertised.
I was told to send them to China.
Or get a 10%, 30% or 50% refund and keep the trousers..

They are not even interested in seeing the trousers, which I offered to send to their address in London. which I assume is their headquarters, but they have a factory in China where they manufacture them.
Anyway, be aware. The trousers I bought are far from what is shown in their photos, video clips, or website. They look cheap with a cheap material used. I was told I could send them back to China and pay for the postage myself, which I found out was costly, and they didn't want to pay to send them back. I had to opt for the 50% refund. I will not buy anything from this company again. I suggest that you all be aware of the items LUNVRA shows in photos, as it is not what you'll receive..

June 4, 2025
Unprompted review
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Rated 1 out of 5 stars

Incorrect sizes

Ordered 2 dresses the same size but one does not fit. When you compare the 2 one is considerably smaller than the other. It could be labelled incorrectly.

The poor review is due to lack of communication when trying to return & refund. Company do not respond. Hence no acknowledgement or refund.

April 15, 2025
Unprompted review
Show reviews in all languages. (87 reviews)

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