What's worse than your average spammer/scammer? A spam-enabling business pretending to be a legitimate company. I can only guess that anyone who gives Lusha—horrible name!—a positive rating is either... See more
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Review summary
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What people talk about most
Based on these reviews
Getting woken up again at night after 4 GDPR SARS and right to be forgotten requests. What this company seem to do is sell their data base to other Israel company L.S MOBILE APPS HOLDINGS LTD, s... See more
0 stars if I could. This is a scammy, spammy organisation who steals your data illegally, then requires you to put even more data into their database 'so they can suppress it.' There's no way this... See more
Requested they stop selling my stolen Data under GDPR and right to be forgotten legislation, a year later I'm still getting calls on a private, non business number - From big companies like EDESK. Who... See more
Company details
- #28 of 28 best companies in Business Development Service
- #245 of 245 best companies in Business to Business Service
- #47 of 47 best companies in Internet Marketing Service
- #338 of 338 best companies in Software Company
- #80 of 80 best companies in Software Vendor
About Lusha
Written by the company
Lusha helps go-to-market teams build stronger pipelines with verified contact data and smart prospecting automation. Trusted by 2.6M+ professionals worldwide, our GDPR-compliant platform pairs real-time data accuracy with AI tools that cut out the manual work—so you can focus on closing deals.
What We Deliver: Lusha replaces manual list-building with AI prospect playlists that continuously discover and qualify new leads based on your ideal customer profile. Get access to 95%+ accurate contact data and rich company insights to spark meaningful conversations and grow your pipeline.
Why Teams Choose Lusha: Real-time data accuracy validation AI-powered lead discovery Seamless CRM sync GDPR-compliant global coverage
What We Deliver: Lusha replaces manual list-building with AI prospect playlists that continuously discover and qualify new leads based on your ideal customer profile. Get access to 95%+ accurate contact data and rich company insights to spark meaningful conversations and grow your pipeline.
Why Teams Choose Lusha: Real-time data accuracy validation AI-powered lead discovery Seamless CRM sync GDPR-compliant global coverage
Contact info
Boston, United States
- support@lusha.com
- lusha.com
1.2
Bad
747 reviews
Replied to 6% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My number is private
My number is private. I have been careful not to list it ANYWHERE, where I am required to give a number I religiously OPT OUT of any marketing or publishing of my number. Please explain to me how it is I am getting multiple calls a week from sales agents who have my details from the Lusha extension. This is clearly a breach of GDPR and data protection laws.
June 9, 2025
Unprompted review
Reply from Lusha
Lusha takes privacy extremely seriously, and our practices are subject to robust independent assessment by third-party auditors. Our accredited certifications reflect the lawfulness, integrity, and transparency of our data handling practices.
Our legal basis for processing personal data is Article 6(1)(f) of the GDPR: legitimate interest. We collect business-related data from a range of sources, including publicly available records, and therefore do not always obtain it directly from the individual. In such cases, we provide notices in accordance with Article 14(3) of the GDPR, as applicable, explaining the categories of data involved, the purposes of processing, and how individuals can exercise their rights. We respond to all data rights requests promptly as required by law.
If you’d like to learn more or submit a request, you’re welcome to visit our Trust Center (https://www.lusha.com/trust-center/) or submit a request via our opt-out webform (https://www.lusha.com/privacy-center/request-removal/).
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Scam
Scam. I ordered a product on March 23, 2025, it now May 30th. I've never received the product and they refused to refund my money.
March 23, 2025
Unprompted review
Reply from Lusha
We're truly sorry to hear about your experience and appreciate you bringing this to our attention.
At Lusha, we don’t ship physical products, as we are a digital platform offering B2B data and sales solutions. It sounds like there may have been a misunderstanding or possibly a mix-up with another service. However, if you did make a payment through our platform and have not received access to the product or a refund, that’s certainly not the experience we aim to deliver.
Please reach out to our support team at support@lusha.com with your order details or the email used during the purchase so we can investigate this urgently and resolve it for you.
We’re here to help and want to make this right.
— The Lusha Team
Terrible business selling your data to…
Terrible business selling your data to anyone who wants to harass you. Should be illegal and are responsible for billions in lost time for buisinesses every year. A true cancer of a company.
May 29, 2025
Unprompted review
Disappointing
We've been trying really hard to resolve a disagreement on what we purchased from Lusha versus what they delivered. Advice is to be vigilant with contracts and assess carefully during the period you can opt out. We raised issues within 30 days but they didn't resolve them and then told us after we were passed the 30 day period so were not eligible for refund.
May 9, 2025
Unprompted review
Reply from Lusha
Thank you for your feedback — we’re sorry to hear about your experience and truly appreciate you taking the time to share it.
We’d like to better understand what went wrong and see if there's still a way to make things right. Please reach out to us at support@lusha.com with your account details and any relevant correspondence so we can review this thoroughly with our team.
Finally found out the source of the harassments
Since earlier this year I started to get lots of harassment phone calls without knowing why. After some investigation, I found out that my personal information was published on this Lusha platform. So, I asked everyone on the other side of the call "Did you find my number from Lusha", while the answer was always "Yes".
April 25, 2025
Unprompted review
Reply from Lusha
We’re very sorry to hear about your experience and truly understand how distressing unwanted contact can be.
At Lusha, we’re committed to protecting privacy and complying with global data protection laws such as the GDPR and CCPA. The contact details shown on our platform are limited to publicly available, business-related information — we do not share private or sensitive data. That said, we take any report of misuse extremely seriously.
If you believe your data should not be accessible or is being misused, we strongly encourage you to submit a removal request via our Privacy Center:
https://www.lusha.com/privacy-center/request-removal/
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Spammer scum
April 25, 2025
Unprompted review
DO NOT USE!!
DO NOT USE! Signed up with an annual membership but then I changed laptops and lost my saved login details. Password resets do not work, I have contacted our IT department the emails are not quarantined and they cannot see the traffic.
I have contacted Lusha via their ‘live chat’ but it takes 2-3 days to reply and they never get back to me.
I have sent countless emails with ZERO response.
I paid for an annual membership and now do not have access and cannot get a refund. Complete joke of a company, avoid at all costs.
April 17, 2025
Unprompted review
Reply from Lusha
We’re very sorry to hear about your experience and the frustration it has caused — this is certainly not the level of service we aim to provide.
Access issues and delayed support are deeply concerning, and we want to resolve this for you as quickly as possible. Please reach out to us at support@lusha.com with your full name, the email address linked to your account, and a brief summary of the issue. You can also reference this review so we can prioritize your case and escalate it immediately to our technical and support teams.
While we do aim to respond faster than 2–3 days, we clearly fell short here, and we sincerely apologize for that. Your membership and satisfaction matter to us, and we’re committed to restoring your access and trust.
— The Lusha Team
Reply from Lusha
We’re sorry to hear that your experience with Lusha didn’t meet your expectations.
Our goal is to provide high-quality, accurate B2B data, and we continuously invest in improving our database. However, we understand that inaccuracies can occasionally occur. We’d love the chance to learn more about the issues you encountered and help optimize your search or enrichment settings to improve your results.
Please feel free to contact us at support@lusha.com — we're here to help and would appreciate the opportunity to make things right.
— The Lusha Team
Telemarketing scammers
Endless calls from irrelevant agencies wanting to sell me services that I have no dealings with. All have stated that they purchased my private contact details from this company. I've never signed up for this and never posted my private number on social media. Attempts to contact their support team and data controller to find out how they have obtained my private details have all been ignored.
April 16, 2025
Unprompted review
Reply from Lusha
We’re very sorry to hear about your experience and completely understand your frustration and concern.
Lusha does not sell private data or facilitate telemarketing. The contact information on our platform is limited to publicly available, business-related data — never sensitive or personal contact details like private mobile numbers unless they are already publicly listed in a professional context.
We take privacy and data protection extremely seriously and are fully compliant with regulations such as the GDPR and CCPA. If you believe your data has been included in error, we strongly encourage you to submit a removal request through our Privacy Center here:
🔗 https://www.lusha.com/privacy-center/request-removal/
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Nothing new to add
Nothing new to add. Clearly breaking GDPR, not removing personal data. I've never heard of the companies calling me so total waste of time.
March 20, 2025
Unprompted review
Reply from Lusha
Lusha is fully committed to GDPR compliance and does not share sensitive or private information. Our platform only provides access to publicly available, business-related contact details, and we offer a clear and effective process for individuals to request the removal of their data.
You can submit your a removal request through our Privacy Center:
https://www.lusha.com/privacy-center/request-removal/
Scammers
I keep receiving marketing calls for work on my home landline, my private mobile, all hours of the day. Turns out they have all bought my data from a company called Lusha. I complained to Lusha multiple times, they said they remove my data within 30 days - but the calls continue. This is going on for a couple of years now. I have also complained to the ICO. Still receiving multiple calls a day!
These guys are NOT GDPR compliant. They compile a profile for you from undisclosed data sources, including private information not on LinkedIn or in the public domain, and sell this to anyone who pays! Please do not buy their data, every time someone calls me out of the blue and tells me they got the number from Lusha, I hang up and block them.
February 28, 2025
Unprompted review
Spam calls during my maternity leave on my PERSONAL number – avoid this company!
I had never even heard of Lusha until I started getting endless spam calls from random salespeople. After asking one of them where they got my number, they told me it came from Lusha—a company I have never signed up for, never given permission to, and never even interacted with.
Somehow, Lusha obtained my personal phone number and distributed it without my consent. I’m currently on maternity leave, trying to care for my newborn, and these intrusive calls have been a massive stress. Even when I tell callers to stop, they ask me for an alternative contact—completely inappropriate and invasive. They've even done this with my baby obviously crying next to me on the phone.
When I contacted Lusha to remove my details, their response was slow and dismissive, saying it would take 30 days to process. No apology, no explanation—just an unacceptable violation of my privacy that hey are profiting from.
And even if they do eventually remove my details, my personal phone number has probably been sold on many database lists at this point.
February 28, 2025
Unprompted review
Reply from Lusha
We’re truly sorry to hear about your experience and the distress these calls have caused — especially during such an important and sensitive time in your life. We understand how upsetting this must be and appreciate you sharing your story.
Lusha does not sell data or engage in outbound outreach. The information available on our platform is limited to publicly available, business-related contact details, and we never knowingly include private numbers unless they have been publicly listed in a professional context. That said, if your personal number was accessed through our system, we take that very seriously and are committed to investigating how that may have occurred.
We also regret if our response to your removal request felt slow or dismissive — that is certainly not the experience we aim to deliver. While removal requests are typically processed within a few business days, we are reviewing how we can improve both speed and transparency in these situations.
If you're willing, we’d appreciate the opportunity to take another look and ensure your details are fully removed from our system. Please reach out to our support team directly at support@lusha.com so we can prioritize your case.
We sincerely apologize for the stress this has caused and are committed to resolving the matter with the care and seriousness it deserves.
— The Lusha Team
Fraudulent company
Obvious scam company scraping- collating & straight up inventing private information from various sources online to create a fake profile for you that they then sell to other scam companies and sends phishing emails to their supposed clients. They're not GDPR compliant. AVOID.
February 13, 2025
Unprompted review
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Lusha Facilitates Spam
I've requested my data be removed from Lusha on numerous occasions. I still get a lot of spam calls and when I ask where those spam callers got my data (under their article 14 GDPR obligations to tell me), they often point back to Lusha.
Now every time I get a call from a company, and it turns out they've used Lusha, that company goes on a blacklist of businesses that we will never work with. I advise everyone else to do the same. Lusha are entirely uninterested in safeguarding your personal information so this kind of action is the only way to force businesses to stop using these kinds of scammy companies.
February 10, 2025
Unprompted review
Reply from Lusha
Thank you for taking the time to share your experience — we’re genuinely sorry to hear about the ongoing frustration you’ve faced.
Lusha is fully committed to data privacy and operates in compliance with the GDPR and other global data protection regulations. We do not sell data or support spam outreach. The data on our platform is limited to publicly available, business-related contact information, and individuals always have the right to request removal.
If you’ve submitted a removal request and are still receiving unwanted outreach, it's possible that some third parties may have accessed your information prior to the removal being processed. While we cannot control how external companies use data once obtained, we take these reports seriously and are continuously working to ensure responsible use of our platform.
We’d like to double-check that your removal was fully completed and assist in any way we can. Please contact us directly at support@lusha.com, and we’ll prioritize your request.
Scam company?
why is this company sending me an email to say they have added me to their database?
This seems like a scam company to me.
I want to be removed from their database.
February 10, 2025
Unprompted review
Reply from Lusha
Lusha is a B2B data platform that provides access to publicly available, professional contact information. If you received an email from us, it may have been part of a data transparency effort to inform you that your business-related contact details appeared in our system.
We are fully compliant with data protection regulations such as the GDPR and CCPA, and you have the right to request removal of your data at any time. To do so, please visit our Privacy Center and submit a removal request here:
🔗 https://www.lusha.com/privacy-center/request-removal/
Selling numbers/emails without permission damaging your company
The company are selling phone numbers and emails without proper permission - using them will only make consumers hate your company. Cold call and email feedback is awful and often ends in hundreds of bad reviews, damaging your business online also.
February 5, 2025
Unprompted review
Reply from Lusha
Thank you for sharing your concerns — we understand the sensitivity around data privacy and unsolicited outreach.
To clarify, Lusha does not sell data. We provide access to publicly available, business-related contact information intended strictly for professional use. Our platform is used by B2B companies to connect with relevant prospects in compliance with global privacy laws such as the GDPR and CCPA.
We take data protection very seriously and offer individuals full control over their information, including the ability to request removal at any time via our Privacy Center:
https://www.lusha.com/privacy-center/request-removal/
Sharing of private information.
My protected information was shared through Lusha. My private number was shared with one of Lusha's customers who contacted me. My public information is hidden and secret for a reason. Their publication of this type of information can put people at real risk. This cannot be aligned with GDPR.
February 4, 2025
Unprompted review
Reply from Lusha
We’re very sorry to hear about your experience and fully understand how concerning this must be.
At Lusha, we take data privacy and security extremely seriously. We do not collect or share private or sensitive personal information unless it is already publicly available in a professional context. We are fully committed to compliance with GDPR and other global data protection regulations, and we have strict policies in place to prevent the publication of non-public or protected data.
If you believe your private number was included in our platform in error, we urge you to submit a removal request via our Privacy Center so we can ensure it is deleted from our system:
https://www.lusha.com/privacy-center/request-removal/
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This is clearly a GDPR breach and a scam
Lusha are selling my personal phone number to companies trying to sell me services for my day job. My personal mobile phone is not associated in any way with my work.
As with the other 1* reviews this clearly is a breach of GDPR. They have done some dubious internet scraping to get my phone number and associated it with Linkedin. I have (ill-advisedly) filled in their form to get my details removed (as is my right according to Lusha) and receive the response, "Many thanks for submitting your request at our privacy form
We have not found any personal information associated with the contact details you provided us within your privacy request:"
Well why then are sales representatives stating outright they obtained the information from Lusha.
They make it intentionally impossible to talk to them as what they do is clearly a scam.
I have reported it to the ICO, as I recommend others do.
January 28, 2025
Unprompted review
Reply from Lusha
We understand you're frustrated — and we want to be absolutely clear: Lusha does not sell personal phone numbers, nor do we engage in scraping or associating private data with LinkedIn or any other source without a legal basis.
Our platform provides business-related contact information that is already publicly available, and we operate fully within the scope of the GDPR. If your personal number was accessed through Lusha, it would only be possible if that number was previously published online in a professional context. We do not, under any circumstances, collect or distribute sensitive, non-public data.
Regarding your removal request: if we couldn’t locate your information, that likely means your number is not currently present in our system. However, we take your claim seriously — and we're happy to escalate the matter further. Please contact our team at support@lusha.com with the exact number you were contacted on and the name of the company that reached out to you. This will allow us to investigate properly and take appropriate action if there’s been misuse by a platform user.
I couldn't sign up because it wouldn't…
I couldn't sign up because it wouldn't accept any of my email addresses. Didn't get past the sign up stage, so I can't say if the product is good or not. Not a good indicator though
January 25, 2025
Unprompted review
Lusha spaming to emails
Lusha spaming to emails. Better to skip this service.
January 12, 2025
Unprompted review
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