While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the company's ethics, citing concerns about data handling practices and compliance with privacy regulations. Customers also frequently report issues with the website, specifically with non-functional opt-out forms and removal requests that lead to blank pages or error messages. Attempts to contact customer service for data removal or support were often ignored or met with unhelpful responses. Some people also felt that the user experience was positive, finding the tool helpful for business development by providing quick access to decision-makers. However, these users also noted occasional inaccuracies in contact information and reported that the website could be buggy.

What people talk about most

Customer communications

Users describe negative interactions with contact. Many reviewers report that their contact details,... See more

Ethics

People report negative experiences with ethics, expressing strong dissatisfaction with the company's data... See more

Website

Customers had negative experiences with the website. Many reviewers report that the official removal forms... See more

Marketing

Clients share negative opinions on marketing, with many expressing frustration over unsolicited sales calls... See more

Customer service

Reviewers highlight negative aspects of customer service. Many customers express extreme disappointment and... See more

Based on these reviews

Rated 1 out of 5 stars

What's worse than your average spammer/scammer? A spam-enabling business pretending to be a legitimate company. I can only guess that anyone who gives Lusha—horrible name!—a positive rating is either... See more

Rated 1 out of 5 stars

Getting woken up again at night after 4 GDPR SARS and right to be forgotten requests. What this company seem to do is sell their data base to other Israel company L.S MOBILE APPS HOLDINGS LTD, s... See more

Rated 1 out of 5 stars

0 stars if I could. This is a scammy, spammy organisation who steals your data illegally, then requires you to put even more data into their database 'so they can suppress it.' There's no way this... See more

Rated 1 out of 5 stars

Requested they stop selling my stolen Data under GDPR and right to be forgotten legislation, a year later I'm still getting calls on a private, non business number - From big companies like EDESK. Who... See more


Company details

  1. #28 of 28 best companies in Business Development Service
  2. #245 of 245 best companies in Business to Business Service
  3. #47 of 47 best companies in Internet Marketing Service
  4. #338 of 338 best companies in Software Company
  5. #80 of 80 best companies in Software Vendor

About Lusha

Written by the company

Lusha helps go-to-market teams build stronger pipelines with verified contact data and smart prospecting automation. Trusted by 2.6M+ professionals worldwide, our GDPR-compliant platform pairs real-time data accuracy with AI tools that cut out the manual work—so you can focus on closing deals.

What We Deliver: Lusha replaces manual list-building with AI prospect playlists that continuously discover and qualify new leads based on your ideal customer profile. Get access to 95%+ accurate contact data and rich company insights to spark meaningful conversations and grow your pipeline.

Why Teams Choose Lusha: Real-time data accuracy validation AI-powered lead discovery Seamless CRM sync GDPR-compliant global coverage

Contact info

1.2

Bad

TrustScore 1 out of 5

747 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 6% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Estão tentando legalizar o spam

Estão tentando legalizar o spam, envio de email não solicitado e não autorizado, pois todo dia eu recebo um email enviado pela lusha dizendo:

This notice serves to provide you data about the collection, processing, and sale of certain of your personal Data about you ("Personal Data") by Lusha Systems Inc. ("Lusha"). Please continue reading below for more details about the Personal Data we collect, how we gather it, and how it is used and shared.
Lusha's proprietary online software assists businesses (our "customers") to find business contact data ("Data") retained in Lusha's B2B database ("Database").

RIDÍCULO ISSO, e se você tentar remover o seu email, estará na verdade CONFIRMANDO E VALIDANDO seu email para eles poderem vender como email confirmado! ELES PEGAM SEUS DADOS PELO LINKEDIN, apaguem sua conta linkedin se não quiser que vendam seus dados de contato.

December 10, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Lusha are Extortion Artists

I found Lusha to be a group of extortion artists. I purchased a 1-year membership and used their solution for 6 months. At the 12 month anniversary, they "Auto-Renewed" me and hit my credit card for an additional $620 bucks.

Lusha doesn't post email or contact information anywhere, which made it difficult to dispute.

Discover Card finally gave a support number out of India. Lusha, rather than sending the charge back to Discover, asked for my Checking Account and Routing information. These guys are complete hucksters.

DO NOT WORK WITH THEM

December 4, 2024
Unprompted review
Rated 1 out of 5 stars

Scraped personal mobile & illegal calls

Scraped my personal mobile number off LinkedIn, now receiving sales calls both during and outside of working hours. My number is registered with TPS so the calls are illegal, wouldn't recommend anyone deal with this company.

November 29, 2024
Unprompted review
Rated 1 out of 5 stars

I've been receiving daily unsolicited…

I've been receiving daily unsolicited calls to my personal phone number from the UK and US. I was able to discover that they got my details from Lusha.

I had zero idea who Lusha were. I have no relationship with them and certainly did not consent to them harvesting and selling my personal information.

Their website has a form to submit requests to have your data hidden but not deleted from their system. And you have to sign up to their Ts&Cs and provide more personal data, which i certainly won't do.

I have contacted them and invoked my rights under UK GDPR rules. I am still awaiting a response.

November 18, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

unsolicited text

I received an unsolicited text out of the blue from this company. It appears that they harvested my details from the web. Now they are asking me to opt out, or presumably ill be cold-called by an assortment of other scammers. Im not going to engage with lucha, or any of the other scammers. Anyone who bought my contact details from lucha has been had.

November 13, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Illegal operation obtaining private information

Another voice saying what the others have. This company had illegally obtained my personal mobile number and is selling it. They claim to be GDPR compliant. Bulls*t. What a shame that companies can operate like this illegally and get away with it.

October 30, 2024
Unprompted review
Rated 1 out of 5 stars

Never had anything to do with them

Never had anything to do with them. Further i never opt-in to marketing campaigns etc. Yet theyve seem to be into scrapping Linkedin and then making it my problem trying to dissasoicate from them.

Given all the comments I see here @ICO needs to do something about this.

October 24, 2024
Unprompted review
Rated 1 out of 5 stars

very untrustworthy company

I wanted to write this all in blockcaps, but I resisted. I was called by a number of sales organisations in the UK, claiming they got my number from Lusha. I never opt-in to ANY marketing. I am going to report them to the ICO for a GDPR breach. By the way, the site's telephone opt-out page is a scam. I tried it twice and got the same OTP code and a failure message asking me to contact the security officer—but hey, the contact details were nowhere to be found!

October 24, 2024
Unprompted review
Rated 1 out of 5 stars

Selling my data against my will

I was sold Lusha as a product, being told it was GDPR compliant. I didn't take up the license, then shortly after got an email that I was in their database, and keep getting various sales calls to my personal mobile.
I have contacted them 4 times to be asked to be removed from their database with no reply.
As I suspected, not at all compliant, immoral and unprofessional.

October 17, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Lusha are not GDPR compliant. Fake info held

Lusha, you are driving me absolutely mad!!! You have clearly and illegally and INCORRECTLY posted my details online and I’m getting call after call after call from businesses wanting to sell me coffee!!!!! I WORK WITH COMPUTERS!!!!! There is zero way to contact you… I NEEED all my info removing from your site immediately - I didn’t ask for it to be there and you NEED to comply with GDPR - what is your complaints address???

October 17, 2024
Unprompted review
Rated 1 out of 5 stars

Lusha collects and makes up information…

Lusha collects and makes up information (such as non-existent email addresses) and sends out spam / phishing emails repeatedly, even if the domain returns Non-Delivery Reports. This is considered illegal and should be ceased immediately. Let's hope someone finds a legal way to stop them!

October 8, 2024
Unprompted review
Rated 1 out of 5 stars

Illegal processing of personal data

This company has been illegaly processing my personal data and selling it to other parties. This has to STOP! If you live in the UK or EU, please report them (for UK > google: ICO Data protection complaints)

October 3, 2024
Unprompted review
Rated 1 out of 5 stars

This is a SCAM. DONT provide ANY information

Be absolutely clear this is a SCAM. An attempt to harvest personal information by deception.

DONT give them any information. They will not stop contacting you. Don't trust what I or anyone else says without checking first with a trusted third party.

In some areas you may be able to ask your online watchdog/regulator, Internet provider / cell provider or network to save anyone else from this morally bankrupt scam

Don't fall for the pasted nonsense they use to confuse people when someone bothers to reply. Unfortunately a business model that works by harming your aunty, your granddad, your offline older cousin just moves onto the next scheme.

September 27, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

This company has illegally acquired my…

This company has illegally acquired my personal details and sold it to third parties. I am now being harrassed via my personal mobile number and email address by companies that I have no interest in doing business with.
This is not the first time this has happened, I have submitted requests to have my details removed from their system yet am still being contacted.

September 26, 2024
Unprompted review
Rated 1 out of 5 stars

Noone is getting back to us!

Just signed up to Lusha on Enterprise subscription - seems to be a faulty system and won't let us download data needed. Have tried to reach out to account manager/s many times over the last 3 days, but to no success - this is an issue as we need this to continue our work - just need an answer to our questions/someone to help us fix the issue.

September 25, 2024
Unprompted review
Rated 1 out of 5 stars

ZERO CUSTOMER SUPPORT

I don’t know why I don’t look here first. Customer Service is a joke. Can’t log in with a brand new password. I’m only on day 1 with them. UGH!!! This platform was highly recommended, unreal!

September 23, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look