Worst customer service ever
Worst customer service ever, answer back three days later and they won't offer a refund. Just a credit to buy more junk ..
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Worst customer service ever, answer back three days later and they won't offer a refund. Just a credit to buy more junk ..
Losh Fashion is a scam company and you will lose money and receive something cheap instead of what was ordered.
SCAM. Send fake tracking details, when nothing is sent. After you email them you’ll be told your item was out of stock. You mll be offered a store credit for a lesser value. But whats the point when they don’t send item out anyhow. DO NOT BUY THROUGH THEM!
Ordered by accident and told them to cancel my order 1 minute after. They sent this item anyway and gave me the hastle to have to send it back.
No communication since the confirmation email. I have waited 2 and a half weeks for delivery, despite website claims of 2-4 working days. I have sent emails to customer service and address on confirmation email. On website my order number appears as unknown yet the money was taken from my account. AVOID AT ALL COSTS!
Ordered a coat. Despite reminders and promises to send it has not arrived. It appears Losh has difficulty putting an address on a parcel !
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