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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, most reviewers were let down by their experience overall. Customers frequently reported that purchased products, such as accounts for games or streaming services, either stopped working shortly after purchase or were not functional from the start. Many also expressed serious concerns about the legitimacy and security of these products, with some reporting issues when attempting to access their purchases. Reviewers consistently faced significant issues with customer service, including support tickets being closed without resolution or receiving no response. Furthermore, many users reported being banned from the company's Discord server or having their negative feedback and support requests deleted when attempting to report problems or seek assistance.

What people talk about most

Product

Customers consistently express disappointment with the products, frequently reporting that items either do... See more

Social media

Reviewers highlight negative aspects of social media, particularly concerning Discord interactions. Customers... See more

Website

Reviewers express strong dissatisfaction with the website, frequently describing it as unreliable and... See more

Customer service

People report negative experiences with customer service, often citing a lack of support and accountability.... See more

Price

Consumers find price to be a source of dissatisfaction, often reporting issues with purchases and losing... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I started using Lusive this summer. My NordVPN account needed a replacement soon after purchase. The HBO account worked fine. The ChatGPT account worked at first, then the subscription expired and I w... See more

Rated 1 out of 5 stars

I bought minecraft account, didnt work, made a ticket got replacement, my ticket got moved into "DONE" category, but the replacement didnt work too, they told me to make a new ticket, then i received... See more

Rated 1 out of 5 stars

Minecraft accounts stop working after one day, and the same happens with Netflix accounts. They don't replace anything, even though they advertise a 24-hour warranty. When I open a ticket within the w... See more

Rated 1 out of 5 stars

I placed an order over a month ago and still haven’t received anything. During this time, their Discord server has been banned twice, which made it even harder to get support. I recently opened a ne... See more


Company details


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1.5

Bad

TrustScore 1.5 out of 5

187 reviews

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No history of asking for reviews

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1.5

All reviews

(187)

83 reviews in the last 12 months

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Rated 1 out of 5 stars

very bad

bad, most accs dont even work after some time, 50% of the time u dont receive accounts after bought in their website, have to open ticket - they reply in like 10h ☠️☠️ pls dont buy from here if the accs dont work and u open the ticket they close instantly, if u try to say smth they ban u

April 27, 2025
Unprompted review
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Rated 1 out of 5 stars

My experience with Lusive was very…

My experience with Lusive was very disappointing. I had to wait at least 20 days to receive my ordered product, which far exceeded the expected delivery time. Additionally, upon receiving the product, the provided code did not work, and when I attempted to contact customer support, my tickets were simply closed without any resolution. This gave the impression that the company is dishonest and does not respect its customers.

Furthermore, I noticed that some people are incentivized to leave positive reviews on Trustpilot in exchange for certain benefits. This raises concerns about the reliability of the feedback available, as genuine reviews should reflect honest customer experiences rather than be influenced by rewards.

Based on my experience, I would not recommend Lusive as a reliable seller.

April 26, 2025
Unprompted review
Rated 1 out of 5 stars

If ur reading this dont buy

If ur reading this dont buy. Most of his stuff are not working. You will get banned if u open tiket to say that the product is not working. I bought r* method and doestn even work. Takes years to respond. Schedule 1 keys are scam. China malware that hacks your accs and then they get sold again. Dont buy guys stay safe

March 31, 2025
Unprompted review
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Rated 1 out of 5 stars

scammer

bought a fortnitea vbucks account 4 or 5 months ago for 20€ never recieved the account i opened a ticket they said they will send it tomorrow the next day he said their supplier had a problem and that they will deliver it in a week or so i waited after the week no one responded + my ticket got closed when i opened a new one they instantly closed it NEVER EVER BUY ACCOUNTS/GAMES/SOFTWARES FROM LUSIVE.XYZ!

April 21, 2025
Unprompted review
Rated 1 out of 5 stars

scammed me for a tournament ready…

scammed me for a tournament ready fortnite acc and they games all cracked malwares and they announced to give u a free fivem ready if u type a good feedback and if u type a bad feedback in the discord you get banned automatically

May 21, 2024
Unprompted review
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Rated 3 out of 5 stars

Good

I think that lusive is pretty good seller but only for Fivem stuff... Fivem stuff is pretty good and have warranty and everything but other stuff like games are cracked my self i bought phasmo. and schedule and both were cracked.

April 21, 2025
Unprompted review
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Rated 1 out of 5 stars

SCAM!! Purchased a few keys had a small issue…

Purchased a few keys had a small issue with delivery the support group was very controlling and wasn't extremely helpful i did eventually get my keys and then when i was redeeming them they had all be previously used already according to the redemption site so i then go back to the support to inform them the keys where bad and they ask for the keys and proof so i gave them the screenshots only to be told it's been more than 24 hours and they would not honor them so all around shady business reselling used key codes or invalid codes period they constantly have the support group where no one can say anything more than half the revues are automated most likely bots or fake stay away complete scam

March 5, 2025
Unprompted review

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