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Lusive Reviews 

187
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TrustScore 1.5 out of 5

1.5

Gaming service Provider
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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, most reviewers were let down by their experience overall. Customers frequently reported that purchased products, such as accounts for games or streaming services, either stopped working shortly after purchase or were not functional from the start. Many also expressed serious concerns about the legitimacy and security of these products, with some reporting issues when attempting to access their purchases. Reviewers consistently faced significant issues with customer service, including support tickets being closed without resolution or receiving no response. Furthermore, many users reported being banned from the company's Discord server or having their negative feedback and support requests deleted when attempting to report problems or seek assistance.

What people talk about most

Product

Customers consistently express disappointment with the products, frequently reporting that items either do... See more

Social media

Reviewers highlight negative aspects of social media, particularly concerning Discord interactions. Customers... See more

Website

Reviewers express strong dissatisfaction with the website, frequently describing it as unreliable and... See more

Customer service

People report negative experiences with customer service, often citing a lack of support and accountability.... See more

Price

Consumers find price to be a source of dissatisfaction, often reporting issues with purchases and losing... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I started using Lusive this summer. My NordVPN account needed a replacement soon after purchase. The HBO account worked fine. The ChatGPT account worked at first, then the subscription expired and I w... See more

Rated 1 out of 5 stars

I bought minecraft account, didnt work, made a ticket got replacement, my ticket got moved into "DONE" category, but the replacement didnt work too, they told me to make a new ticket, then i received... See more

Rated 1 out of 5 stars

Minecraft accounts stop working after one day, and the same happens with Netflix accounts. They don't replace anything, even though they advertise a 24-hour warranty. When I open a ticket within the w... See more

Rated 1 out of 5 stars

I placed an order over a month ago and still haven’t received anything. During this time, their Discord server has been banned twice, which made it even harder to get support. I recently opened a ne... See more

Company details

  1. Gaming service Provider
  2. Game Store
  3. Video Game Store

Contact info

1.5

Bad

TrustScore 1.5 out of 5

187 reviews

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No history of asking for reviews

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How this company uses Trustpilot

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1.5

All reviews

(187)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

I brought form this seller some gta5…

I brought form this seller some gta5 activation codes, opened a ticket tried to get it resolved, then waited 5+ hours to get a response still nothing, when he reached out he said he will give me my codes after couple of hours I got frustrated and started to ping him 1-2 times and then when I left a -rep in the vouch section I got banned. Overall bad experience, fyi only reason I am here because they got termed so they had to make a new server and since I verified I got pulled, and they asked us to leave good reviews/fake reviews.

April 20, 2025
Unprompted review
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Rated 1 out of 5 stars

China keys + Don't buy

Selling game keys which is redeemable only via powershell, which the command are china malware, the game itself works, but game is from china database and it tweaks with your computer thats why you need run it as an administrator, if you redeem the key and try sell the account for others there will be not that game cuz its only on your pc, biggest retard shop i ever seen

CHINA MALWARE! DOESN'T MATTER WHAT KEY THEY ARE ALL DATABASE MALWARE!

March 6, 2025
Unprompted review
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Rated 1 out of 5 stars

This is a scamm

This is a scamm, If its not Ill update this to an actual rating. Sent payment to their paypal but didn't get any response back from any support nothing. Still waiting for answers

March 19, 2025
Unprompted review
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