Luso Spas Reviews 

I bought my hot tub from Luso Spas around 4 years ago and have never had an issues at all. My kids had some home locked the control panel and the manual didn’t seem to provide the correct instructions for my model. So I emailed their support team. Within 10 mins I got a response and it was fixed instantly. Absolutely great service. Highly recommend.

Top place, great service from Sam… highly recommend. Thanks again guys

Absolutely fantastic service, Jay was very knowledgeable regarding the products and the guys ( Billy and Tom) who delivered and installed were a fabulous duo! Very friendly and kept us informed throughout the process.
Real quality products and very reasonable prices. Highly recommended.

Absolutely outstanding product and service. Exceeded all expectations from start to finish! The Aquarius plug and play hot tub is stunning, exceptional value, we still can’t believe within the price, the delivery team set it all up ready to go, truly a 5 star experience.
I have never written a review before for anything, can’t recommend enough

Great company!
Bought an ex display spa from them. Communication was excellent, always responding to emails within 24hours. They answered phone calls every time.
Delivery was fast and I got updates on the day to give me an accurate time so that I wasn’t waiting around. The two guys who delivered and installed the spa were very professional, polite and although access was awkward, via a very long narrow alleyway they got straight on with it without any pessimism. Once in place they connected everything up and explained everything thoroughly, even assembling the new set of steps whilst it was filling up.
The spa itself (x300) is great quality and surprisingly energy efficient! I had a slightly larger spa at my last house and it costed a fortune to run, but not the x300. It is triple insulated. Spayed foam on the shell itself, cabinet walls have 25mm pir board glued to them and foil bubble wrap all around as well. It costs much less to run during winter than my little lay z spa Miami did in the spring/summer/autumn!
Overall really happy and impressed with the product and the service.

Slight disappointment after bidding for a ex demonstration Spa but Jay resolved everything with alternative Luso R300.

The price was very attractive and the delivery to my garden within 3 days was carried out by two professionals taking extreme care transiting the spa through my front door to rear garden.

On time, efficient, really helpful and knowledgeable. I will definitely use for all my service and parts needs. Lovely delivery service and nothing too much trouble.
Thank you 😊

Hi there I don't usually leave reviews but I've got to say what a fantastic experience I've had over the last weeks I've only ordered some ball x5 values in separate orders for the koi pond and these are brilliant the service is the best I've ever had ( im not in no way working for these) I'm happy to leave good feedback where credit is due thanks again paul =-]

From purchase to install service has been first class. Dealt with Jay at the showroom who gave me all the information I needed (I had a lot of questions). After choosing my spa payment options and communication were great.
Now for the delivery and installers Kyle and Tom, what a great pair of lads, turned up first thing, got straight to work and took any slight issues with my prep in their stride with no drama. Hand over was informative and left me their number for any teething problems & questions I may have. I think keeping them in brews and a bacon butty helped lol. Great service and people. The wife hasn’t seen me all weekend as I’ve been chilling at the bottom of the garden 😎

Fabulous service and communication. Used Luso Spas to dispose of my spa. From my experience I would definitely recommend them, great job.

We have had our spa for a number of years and have used Luso to carry out the maintenance , and their aftercare service is excellent and the service staff that do the work are always very helpful and courteous.

We took delivery of our hot tub yesterday, very happy, prompt delivery and lovely guys to deal with,would definitely recommend,
Thanks guys

Had my hot tub for 3 years now from Luso spas. Really pleased with it, use it most days for hydrotherapy and relaxation. I would recommend!!

Dealt with luso spas for a 5 years now and just ordered a sauna - really please with the service they provide - hard to come by these days

Excellent service, communication and delivery, very happy with my new hot tub

I wouldn't hesitate to buy from this company fantastic service from start to finish can not fault the after service if your buying a hot tub I highly recommend them.

Great service. Their team just came to service my spa and replace a few worn parts. Did a fantastic job. Got everything back and and running and left the space as good as new

All went very smoothly, craned completely over the house with no problems. Well priced, no complaints. would recommend.

Pleasure to do business with Jay 100% will be back highly recommend

Really good company, I have had our tub for over 3 years now and they have always been great to work with