Luvansh LLC Reviews 546

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, frequently highlighting the stunning appearance and brilliance of the diamonds and jewelry. Many consumers also commend the excellent customer service, noting the staff's helpfulness, responsiveness, and professional approach in handling inquiries and orders. People often mention the smooth ordering process and the timely delivery of their purchases, sometimes even ahead of schedule. However, some customers also noted issues with product quality, specifically mentioning settings that were thin or broke quickly, leading to disappointment. A few other people also felt that the diamonds did not match their description, appearing fake or smaller than expected. There were also instances where customers were dissatisfied with the company's return and exchange policy, particularly concerning "final sale" items, even when the product had not yet shipped or when there were sizing issues.

What people talk about most

Product

Consumers generally express satisfaction with the product quality. Many reviewers are impressed with the... See more

Customer service

Reviewers highlight positive aspects of customer service, often describing it as excellent, amazing, and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers are blown away by the lab... See more

Order

Reviewers mention positive feedback about order. Many customers praise the smooth ordering process, with some... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness and efficiency. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic deals and beautiful stones! Extremely fast shipping. My stone got here way before it was supposed to even ship. Clear communication when it came to my stone being sent to a FedEx store since... See more

Company replied

Rated 5 out of 5 stars

The Luvanash lab-grown stud earrings are a total game-changer for anyone looking to create a curated, high-end ear stack. Combining the 3 ct tw and the .50 ct tw sets creates a stunning, tiered look t... See more

Company replied

Rated 5 out of 5 stars

So far the experience has been great. I procrastinated on my order for an anniversary gift. The expected delivery date was supposed to be 6 weeks from order delivery. I just checked with Neel from sup... See more

Company replied

Rated 5 out of 5 stars

Hi I never ever purchase expensive jewelry online ( because trust issues) but after looking at a few reviews on Reddit, decided to buy a pair of small diamond studs. It came super fast and was just... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

Luvansh Jewelry is a premier provider of lab-grown diamonds, offering an extensive selection of basic jewelry pieces, including stud earrings, necklaces, bracelets, and loose diamonds perfect for custom engagement rings. By cultivating our own lab-grown diamonds, we eliminate the need for intermediaries, allowing us to offer our high-quality products at prices that are 50% lower than typical market rates. This direct-to-consumer model ensures that our customers enjoy both exceptional value and the assurance of sustainable, ethically produced diamonds. At Luvansh Jewelry, we pride ourselves on transparency and innovation in the creation of our jewelry, ensuring each piece meets stringent quality standards while also being accessible to a broader range of jewelry enthusiasts. Whether you're looking for the timeless elegance of a simple necklace or the personalized touch of a bespoke engagement ring, our collection is designed to cater to diverse tastes and preferences, all while maintaining affordability and ethical responsibility.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

546 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

EXCEPTIONAL QUALITY. SIMPLY PERFECT.

My husband gifted me this ring for Christmas, an early Valentine’s surprise, and it has exceeded every expectation. I truly wept with joy when I opened it. (20 minutes, don't judge!) We were nervous about ordering such an important piece online, but Luvansh delivered something absolutely breathtaking. The craftsmanship is stunning, and the ring feels timeless, like it’s meant to become a family heirloom. I cannot say enough good things. If you’re hesitant to order online, don’t be. This experience has been nothing short of wonderful. Real reviewer. (Only difficultly was coordinating to sign for delivery with FedEx)

January 22, 2026
Unprompted review
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Reply from Luvansh LLC

Thank you for your kind words — we’re so honored to be part of such a special gift. We appreciate your patience with delivery and are thrilled you love the ring!

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Rated 5 out of 5 stars

Neel was great

Neel was great, he answered all of my questions quickly and clearly. He solved my problem within 5 minutes! Would contact again!

January 22, 2026
Unprompted review
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Reply from Luvansh LLC

Thank you for the kind words! We’re glad Neel was able to help so quickly — we’ll be sure to pass this along.

Rated 1 out of 5 stars

Poor business

I purchased a diamond from them
I then ordered a custom piece
They gave me a quote, and once I paid the invoice, they increased the price
Does not seem like a reputable company

January 20, 2026
Unprompted review
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Reply from Luvansh LLC

We strive for transparency in our pricing. The adjustment reflected changes to the custom design after the original quote. We regret the misunderstanding and welcome the chance to clarify.

Rated 1 out of 5 stars

Bait and switch!

I purchased 2 items on Dec 26th. After I finally received them 4 weeks later, the items simply did not fit. Furthermore, the diamonds looked fake and small, and absolutely did not match the description. I tried to email customer service multiple times and even call the number provided by my credit card, and each time I was met with resistance. One of the customer service reps took a screenshot of the same item during a sale THIS week citing no returns or exchanges. I argued that nowhere on the paperwork, email receipt, or even the website at the time of purchase stated that fact. Conversely, their website promised free returns. This company is obviously running a bait and switch! They decided to change their policy when I asked for a return. They will sell you an inferior product and then proudly steal your money. Buyer beware!!

January 18, 2026
Unprompted review
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Reply from Luvansh LLC

Thank you for sharing your concerns. We’re sorry to hear about your disappointment. Our return and exchange policies are clearly stated on product page at the time of purchase and apply consistently to all orders. The items referenced are made-to-order, which makes them ineligible for returns once confirmed. We regret any frustration caused and appreciate your feedback as we continue to improve our communication.

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Rated 5 out of 5 stars

Great customer experience

Always wonderful customer experience. Very helpful and patient to explain details. Great selections and great place to shop.

January 19, 2026
Unprompted review
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Reply from Luvansh LLC

Thank you for your kind words! We’re happy to hear you had a great experience and found our team helpful. We truly appreciate your support.

Rated 5 out of 5 stars

Pink Asscher Three-Stone Ring

I ordered a custom pink diamond ring and made several changes along the way. They responded to all my emails confirming my design changes within a day or so and the final product is beautiful. The entire process took about 1 month to receive my ring. I would definitely order from them again!

January 18, 2026
Unprompted review
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Reply from Luvansh LLC

Thank you for your kind review! We’re glad to hear you enjoyed the custom design process and are happy with your ring. We appreciate your trust and look forward to assisting you again in the future.

Rated 4 out of 5 stars

Stunning Quality and Complete Transparency – Highly Recommend Luvansh!

​I just received my lab-grown diamond from Luvansh today, and I couldn't be happier with the experience. Purchasing a diamond online can feel like a risk, but Luvansh made it seamless.
​The stone itself is absolutely beautiful and has incredible brilliance. What impressed me most was the accuracy: the diamond is a perfect match for the pictures and videos provided on the site. Furthermore, all the accompanying paperwork and certifications matched the stone exactly, with a price that felt like a steal. If you are looking for high-quality lab-grown diamonds at an unbeatableprice, Luvansh is the way to go. I ordered on Sunday and received it by friday.

January 15, 2026
Unprompted review
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Reply from Luvansh LLC

Thank you for your wonderful feedback! We’re glad to hear you’re happy with the quality, accuracy, and fast delivery. We truly appreciate you choosing Luvansh.

Rated 5 out of 5 stars

Great service

I have ordered from Luvansh now 3 times, and I can say with confidence that they're the real deal. The shipping and customer service is great! Would recommend buying from them!

January 1, 2026
Unprompted review
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Reply from Luvansh LLC

Thank you for your continued trust and support! We’re thrilled to hear that your experiences with Luvansh have been consistently positive. We truly appreciate your recommendation and look forward to serving you again.

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Rated 5 out of 5 stars

Excellent customer service and a very…

Excellent customer service and a very smooth order handling process. Aarvi was professional, responsive, and ensured everything was handled efficiently from start to finish.

January 15, 2026
Unprompted review
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Reply from Luvansh LLC

Thank you for your kind words! We’re glad to hear you had a smooth experience and that Aarvi provided professional and responsive service throughout the process. We truly appreciate your feedback and support.

Rated 5 out of 5 stars

Best lab grown diamonds

If you are looking for beautiful quality lab grown diamonds at a great price, look no further. I bought a diamonds by the yard necklace, and it was so beautiful that I bought a pair of diamond hoop earrings. The quality is fantastic and the service is fast and responsive.

December 10, 2025
Unprompted review
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Reply from Luvansh LLC

Thank you for your wonderful review! We’re thrilled to hear that you loved your diamonds by the yard necklace and decided to add the hoop earrings as well. It’s great to know you’re happy with the quality and our service. We truly appreciate your support and trust in us.

Rated 1 out of 5 stars

DO NOT PURCHASE FROM THIS COMPANY!!!

(My rebuttal to Luvansh LLC January 5, 2026, response)

Luvanish's events are incorrect. Listed below are the events that took place:
1. Dec 15, 2025 - Made a purchase.
2. Dec 20, 2025 - Received a package via UPS from Luvanish. Realized I needed to request an exchange.
3. Dec 22, 2025 - Sent Luvanish an email requsting an exchange. No Response from Luvanish.
4. Dec 29, 2025 - Second Requst. I received an email. My request was denied.
5. Dec 30, 2025 - Third Request email which included the 12/22/2025, email (this document provided evidence of my request within the 7-day exchange period). My request was denied, once again.
6. Dec 22, 2025 - Dec 30, 2025, I also communicated my requests, several times, through Luvanish 's "Chat" option with zero success.
7. Dec 31, 2025 - I submitted a review re: my Luvanish LLC experience.
8. Jan 7, 2026 - I finally received an email from Luvanish LLC stating after reviewing my emails they decided to send me an exchange label (Go figure).
---At this point, I DO NOT TRUST THIS COMPANY after going through their unprofessional customer service and I will NEVER do business with them ever again. THEREFORE, ONCE AGAIN, DO NOT PURCHASE FROM THIS COMPANY!!!

December 22, 2025
Unprompted review
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Reply from Luvansh LLC

Thank you for sharing your experience. We’re sorry for the frustration caused by delays and miscommunication during your exchange request. This is not the level of service we aim to provide, and your feedback has been noted so we can improve our processes moving forward.

Rated 5 out of 5 stars

Amazing product and delivered earlier…

Amazing product and delivered earlier than the date provided. The diamond is amazing and a perfect product for the best price out there. Highly recommend.

January 13, 2026
Unprompted review
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Reply from Luvansh LLC

Thank you for your kind feedback! We’re delighted to hear that you’re happy with the product, the diamond quality, and the early delivery. We truly appreciate your recommendation and support.

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Rated 5 out of 5 stars

I have bought 10 items from them

I have bought 10 items from them. I love them all and find their quality exceptional and pricing unbeatable.

December 1, 2025
Unprompted review
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Reply from Luvansh LLC

Thank you for your continued support! We’re honored that you’ve chosen us for multiple purchases and are thrilled to hear you’re happy with the quality and value. We truly appreciate your trust.

Rated 5 out of 5 stars

bought the diamond chain last week

bought the diamond chain last week great experience and the diamond qualities were amazing

December 24, 2025
Unprompted review
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Reply from Luvansh LLC

Thank you for your feedback! We’re glad you had a great experience and that you were impressed with the quality of the diamonds. We truly appreciate your support and hope to serve you again soon.

Rated 5 out of 5 stars

Customer service was helpful

Customer service was helpful! I was able to get an update on my order status very quickly.

January 12, 2026
Unprompted review
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Reply from Luvansh LLC

Thank you for your kind feedback! We’re glad our customer service team was able to assist you quickly and provide an update on your order. We truly appreciate your support.

Rated 4 out of 5 stars

The quality of the jewelry is good

The quality of the jewelry is good, and the shipping was fast, but I am very disappointed with the lack of transparency. I bought a pair of 5 CTW lab diamond earrings for $2,000, only to find out upon delivery that they come without any IGI or GIA certificates.

​The company claims that if the title doesn't say 'IGI Certified,' the item is part of their 'non-certified collection.' However, this is NOT clearly stated on the product page. For a purchase of this value, any customer would expect a certificate by default. When I contacted support, they asked for an additional $150 to provide the certificate that should have been there in the first place.

​If you don't care about paperwork, the prices are good. But if you need a certified stone, be prepared for hidden costs and confusing descriptions. I feel like the company is intentionally hiding this information from customers."

January 10, 2026
Unprompted review
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Reply from Luvansh LLC

We appreciate your feedback and are sorry for the confusion regarding certification. Our product listings indicate certification status in the item title, and we understand this may not have been as clear as expected. We value transparency and will take your comments into account to improve how this information is presented. Please contact our support team if you’d like us to review your order further.

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Rated 1 out of 5 stars

Cheap

I purchased a pair of diamond stud earrings as a gift for my wife.The setting the stones came in was extremely thin and cheap. After wearing them for one week, the post snapped off the earring and it fell out of her ear while on a walk. She wore them for 7 days and there was no stress or damage to the earring in that time.

When I reached out to the company for my issue, their solution was to have me pay to ship them back to be repaired. The shipping cost was about the same as having the repair done by a local jeweler! I’m paying for both earrings to be reset out of my own pocket, as I don’t trust the quality. I’m extremely disappointed with the product I received and with Luvansh’s unwillingness to stand behind it. Shop elsewhere.

January 2, 2026
Unprompted review
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Reply from Luvansh LLC

We’re sorry to hear about your experience and regret that the earrings did not meet expectations. Our standard process requires items to be returned for inspection, but we appreciate your feedback and understand your frustration. Please contact our customer service team so we can review your case further.

Rated 5 out of 5 stars

Excellent qualityyy

Excellent qualityyy , I got beautiful ring and necklace , just Lovedddd it

January 6, 2026
Unprompted review
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Reply from Luvansh LLC

Thank you! We’re so happy you love your ring and necklace — enjoy your beautiful pieces!

Rated 5 out of 5 stars

Customer Service is top-notch

Customer Service is top-notch. They responded quickly to all my questions regarding my purchase. I received my eternity ring with 3CWT diamonds yesterday and it is absolutely stunning! I have never seen diamonds sparkle so much. In fact I love my ring so much that I bought another one so that I can stack them.

January 7, 2026
Unprompted review
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Reply from Luvansh LLC

Thank you so much! We’re thrilled you love your eternity ring and its sparkle — and even more excited that you came back for another. Enjoy stacking them!

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