Luvme Hair Reviews 6,081

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,079 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, highlighting the natural look, softness, and durability of the hair. Many people appreciate the wide variety of styles and colors available, making them feel beautiful and confident. The customer service team is frequently commended for their professionalism, patience, and kindness, often going above and beyond to resolve issues and ensure satisfaction. Reviewers also mention fast delivery and excellent communication throughout their purchasing journey. However, some customers experienced issues with product quality, noting concerns like excessive shedding, matting, or wigs not matching online descriptions. A few people also reported difficulties with customer service responsiveness and the return or exchange process, particularly when trying to address defective products.

What people talk about most

Product

Customers generally express satisfaction with the product quality, highlighting features like natural blend,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the... See more

Quality

Consumers find quality to be positive. Many reviewers praise the hair quality, describing it as soft,... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the team's professionalism, kindness,... See more

Order

People report positive experiences with order. Many customers praise the easy ordering process, timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have purchased more than a dozen wigs from Luvme Hair. Luvme has great quality 100% human hair wigs. They stand by their products. Customer service is knowledgeable and professional. I have had no p... See more

Rated 5 out of 5 stars

Tonight, I have experienced true professionalism at its best, and her name is Lucy. I was panicking, and she maintained her patience. She also listened very intently as I explained what was going on w... See more

Rated 5 out of 5 stars

I was checking my purchased history to make sure of an item I had selected before. In during so I came across an item I had not received. at less it appeared that way. I sent an email. Bommie went a... See more


Company details

  1. #5 of 58 best companies in Hair Product Store
  2. #69 of 294 best companies in Clothing Store

Written by the company

Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com .


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I've always seen advertising of Luvme…

I've always seen advertising of Luvme wigs and decided to give them a try, I ordered and it came quicker than expected, the wig was soft and the right color, which complimented my complexion, I got lots of compliments and will be making another purchase in the future.

March 5, 2026
Unprompted review
Rated 1 out of 5 stars

Will not be ordering again

I’ve ordered hair from here before with no problems in the past. Recently I ordered wavy bundles and they were horrible. First off the hair was curly not wavy, secondly the hair shed badly, and lastly the hair was mixed with synthetic hair. I paid for Brazilian bundles and the hair was horribly dry and kinky. Will not be ordering again

March 3, 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Candis,

Thank you for sharing your concerns with us. We truly appreciate your loyalty and the positive experiences you’ve had with our products in the past, and we’re genuinely disappointed to hear that this recent order did not meet your expectations.

We want to reassure you that all products labeled as 100% human hair on our website are carefully sourced and tested to ensure they are indeed 100% human hair, with no synthetic fibers added. We stand by this commitment and make every effort to ensure our products match their description and quality standards.

Your experience is very important to us, and we take all feedback seriously. Our email team is following up with you via email to better understand the situation and offer support. We hope this helps address your concerns and that we can provide a more satisfying experience in the future.

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

1000% Do It!

1000% Do It!! Everything about the company and hair is honest. From responding and answering questions to updates and delivery is the truth!!!! I highly recommend

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

You will love them

Very great products and shipping is so fast I always get my items either end of week or next week. The wigs are just like they describe and lightweight and great quality

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Best wigs so natural looking

I have breast cancer and I’m doing chemo and have lost all my hair due to that and your wigs have given me so much confidence since I started this cancer journey. I tricked my oncologist with one of your wigs, and now she will start recommending your website to the patients!!! I appreciate everything yall do to help women like me well all women!!!

March 18, 2026
Unprompted review
Rated 2 out of 5 stars

I have bought 5 wigs from LUVME

I have bought 5 wigs from LUVME, and first I was surprised BUT the last two wigs have shedded all over the place.
I wrote to them and they answered me quickly
Offered me a giftcard for 25 dollars. For a wig I paid 289 for.
I said yes. Cause they said it was “normale” to shed in the beginning. Eventhough their own page promise NO SHEDDING!! FUNNY ENOUGH.
So I wrote again cause it keeps shedding and it is now very visiable in front of the wig
They said it was not a problem. I could somehow and that to cover the big gab in front.
And since I had used the wig, they will let me returned it
I had only used hair oil. No washing. No styling.
They ended up offering me I 70 dollars refund.
But I will not buy any more wigs.
I have done everything they say concerning caring for my wigs. But I don`t have the money to buy new wigs constantly because the shed and I can not use them.
It can’t be true, that a wig should shed constantly, from first day.

February 27, 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Kathe,

Thank you for taking the time to share your feedback.

At Luvme, we strive to provide high-quality products and exceptional service, so it's concerning to hear about the issues you've encountered.

We have already flagged this issue with our factory for a thorough review, and have also asked our VIP team to take over this case. We're committed to addressing any concerns you have and ensuring that we resolve this to your satisfaction. Thank you for giving us the opportunity to make it right.

Your opinions matter. We'll keep working hard to provide better products. Hope to hear back from you.

Kind regards,
The Luvme Customer Care Team

Rated 5 out of 5 stars

Absolutely amazing customer service

Words cannot express how amazing the customer service team is at Luvme! They answered back my emails promptly, showed nothing but kindness along with understanding, and did everything they possibly could to make a return and exchange process so extremely easy. They kept me updated with each step and keep in contact with me regarding new updates. Not to mention that the wig I received is BEAUTIFUL. I'm extremely grateful that this company will always be my go-to for the best hair and customer service employees ever!

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Luvme Hair is the best!

Luvme Hair is the best! This is my go to company for wig purchases. They have excellent customer service, quick shipping and high quality wigs at affordable prices. I've purchased multiple wigs from them and have not been disappointed. I highly recommend them for wig purchases.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

I’m very pleased with the Luvmehair…

I’m very pleased with the Luvmehair customer service support team. I purchased a wig which was delivered to the wrong address. I reached out to the customer service team and they resolved my issue promptly. I am so happy with the outcome.

March 14, 2026
Unprompted review

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