Luvme Hair Reviews 6,081

I am happy that my issues were handled quickly and thoughtfulness!

It is very difficult to communicate with Luvme customer service. I have been trying to get a refund and return a wig with no response from Luvme. I am very unhappy with their customer follow-up. Make sure to understand their policies and procedures. No response?

I have bought several wigs from luvme and when I tell you, you will not be disappointed. Luvme hair has bounce and it’s soft and holds a good curl.

Fresh out the box and on my head… this wig was almost perfect. I didn't actually measure my head,I selected the highest because my hair is thick and loc'd. It was a little tight the first few days and got better. I just need to braid my locs down tighter.
This is my first purchase from Luvme Hair, and honestly I’m impressed.
The lace matches my skin perfectly, it came pre-cut, and it’s completely glueless. I didn’t have to do anything to it. Just put it on, fix my edges (still learning how to do that) and go.
The hair quality is luxurious, soft, and feels amazing. I’ve been searching for a good wig company for a while, and this might be the one.
Customer service and notifications through the entire process and after have been top tier. It came fast and on time. It was packaged beautifully OMG I loved it!
I’m doing a full video review on my YouTube channel Chloe Unfiltered.

Always great quality. Fast delivery. Easy installs with small extra gifts. Recaps wig, bands, satin bags etc

It looks so real! It’s easy to put on and easy to style.

Ordering from LUVME is never a decision I second-guess. They always have top-tier customer service, that is matched by quality materials. What you see online really is what you get.

Lucy was great. Patient, fast in response, and kind

I was checking my purchased history to make sure of an item I had selected before. In during so I came across an item I had not received. at less it appeared that way. I sent an email. Bommie went above and beyond bringing the issue to a solution to my great satisfaction. because of the attentiveness and care in which my problem was handled, I look forwarded to during business in the near furture.

I made a mistake on my delivery address & contacted customer service via the webpage. I was originally discouraged when I realized that I have to send a message as there was only so much time to make changes to the order. Instead, received the fastest and most directly helpful response I’ve ever gotten back from any company. They addressed my needs and gave me an immediate solution. Thank you Luvme staff!

I bought two wigs from the site. Not what I expected. The first one was suppose to be a curly 16 inch glue less wig they sent an afro wig the curls didn’t show at all. I reached out to them explained that isn’t wasn’t the wig I purchased remind the wig was $152 the only gave me a $30 credit because the lace was already cut. Okay cool. I purchased another wig thinking I would get a better one. I purchased a highlighted Bob suppose to be human hair wig let me tell you the wig is so damn big it doesn’t fit my head the lace doesn’t even stick with the glue less spray I bought I tried all different things to adjust it to my liking didn’t work. Moral of the story I would never purchase another wig from luvme. The prices are high and the quality isn’t good.

This would be my 2nd purchase from Luvme Hair -- I was very happy with the first one. The delivery presentation of my second curly wig - beautiful packaging - purple textured box with a purple ribbon tied in a bow...really pretty. The hair was lovely beautiful and soft, small cap fitting very well. Extra gifts in the box as well. I would definitely order a third wig of choice from Luvme Hair.

Hello!
I ordered a wig from Luvme and I had to exchange it and it was the smoothest process. Leah was my personal contact from start to finish with exchanging the wig for a new one. She was nice (even over email) very responsive and helpful. I will keep doing business with this great company! Thank you!!!

This was my first time ordering from this company and will be my last. I ordered a ginger bob unit, 12 inch.

1. The knots were h u g e. The photo on the website shows them barely visible, but no. they're big and look like two knots on one. There ARE some small ones scattered throughout the lace but 95% of them are big. It's strange.
2. I've been wearing wigs for a long time. I bleached the knots using 40 v developer..still dark..did another round..stilk dark..and after THREE rounds the knots were STILL dark. I'll give grace and say maybe slightly lighter, but nothing at all that you would expect after using 40v that many times, and barely a noticable change unless you're looking real hard.
3. After using 40v that many times, the smaller knots I mentioned before that were scattered throughout obviously over processed and came out. It's fine though since there were that few, it's barely noticeable, but it was annoying regardless .
4. The hair is a lot thinner at the top than in the photos. Overall it's on the thinner side and not at all in resemblance to the density it says (180%)

Overall, probably one of the top five worst wigs I've purchased.

Review: Extremely Disappointed – Poor Quality & Unhelpful Service.

I am beyond frustrated with my recent purchase from Luvme Hair. I had high expectations based on their marketing, but the wig I received has been a total nightmare from day one.

The Issues:
Severe Shedding: From the first comb-through, the hair has been shedding excessively. It’s at the point where I’m worried about visible patches.

Constant Matting: Despite using high-quality products and proper care, the hair tangles and mats at the nape of the neck within minutes of wearing it.

Subpar Customer Support: When I reached out to resolve this, I was met with a complete runaround. I provided clear photos of the issues and even showed them the specific products I was using to prove I was following a proper care routine. They dismissed my evidence and offered no real solution.

Final Verdict:
It feels like a total waste of money and time. It is exhausting to have to "fight" a company to acknowledge a defective product. If you are looking for longevity and reliable customer service, I strongly suggest looking elsewhere. I won't be purchasing from them again.

Lucy was very helpful! My order wasn’t delivered and she made sure I would receive my product with a signature confirming delivery. Appreciate the attention detail and customer satisfaction.

Great quality hair and always arrives quickly very professional

This all day curl chileeeeee!! Absolutely love!! I’m preparing to order a new one because mannn ALLLLLL DAY! My cheeks look good! I think this is my new fave out of probably 15 wigs 🤣🤣🤣🤦🏽‍♀️ I have a luv me addiction! I will never go back to sewins! Haha! The customer service is top tier! Shipping is quick! I try to tell everyone, to get a wig!

As a returning customer, the best part of this experience was the speedy delivery time. I wasn't expecting it to come so quickly. I will definitely be purchasing more wigs from Luvme.

Fast delivery easy install and natural look!