Luvyle Reviews 

If I could give them no stars I would, this company will take your money and your goods will never show up, they won’t refund them or send additional! There emails are generic and say the same the same thing to no avail! DONT WASTE TOUR TIME OR MONEY, IVE WAITED A YEAR WITH NOTHING! TOTAL CON 🤬

Horrible. You will be charged immediately and never receive product. Total scam. At least use a credit card if you take a chance ordering anything so you can dispute when nothing is received.

I purchased blouse from this company in early February 2020 and It's been a month and a half and no blouse. Oh, I was offered a $7 voucher on my next purchase. No thanks, this company will just take your money and trying to get it back will spiral you into a cycle of regret. STAY AWAY!

It saddens me to see people still ordering, and being ripped off by these companies. I went through the same thing. They then insist on you paying £15 return postage while you fight for your money back. I got my original money back via PayPal, but lost the return cost...guess what, the package came back to me, they couldn't find the address given in China! Disgraceful behaviour, avoid at all cost, really!!

To Luvyle:. Have a nice day!

I WOULD GIVE THIS COMPANY LUVYLE NO STARS. AS OTHERS COMMENTED THEY DON'T DO REFUNDS OR RETURNS. WHATEVER YOU DO DON'T ORDER FROM THEM. DO NOT ORDER FROM THIS COMPANY. I ORDERED FOUR ITEMS AND THE SIZING IS SUPER SMALL, I TRIED TO CONTACT THEM BY EMAIL AND NEVER GOT A RESPONSE. I REACHED OUT TO PAY PAL AND PUT IN A COMPLAINT A STOP ON THE PAYMENT. LUVYLE THEN REACHED OUT AND SAID THEY CAN'T DO ANY CREDIT UNTIL I REMOVED THE COMPLAINT. WHEN THE COMPLAINT WAS REMOVED, AGAIN THEY LEFT ME A MESSAGE IN THE PAY PAL TO WHICH THEY WOULD GIVE ME PARTIAL CREDIT AND KEEP THE ITEMS OR RETURN BY REGULAR US POSTAL SERVICE. TRIED TO TAKE THE PARTIAL CREDIT BUT NEVER GOT ANY WHERE WITH LUVYLE. THEN CONTACTED THE CREDIT CARD COMPANY AND THEY CONTACTED LUVYLE AND THEY TOLD THE CREDIT CARD COMPANY THE ORDER WAS SHIPPED AND SO THE CARD COMPANY CREDITED LUVYLE BACK. THEY ARE REFUSING TO TAKE IT BACK. THE ITEMS ARE SUPER!!!!!!!! CHEAP LOOKING THE MATERIAL IS DEFINITELY NOT AS DEPICTED IN THEIR SITE PHOTO ITS HORRIBLE ... THE SIZING IS NOT CORRECT, ORDERED A LARGE ITS A SO SMALL THAT FITS A KID
MY WARNING DON'T BUY THE INFERIOR GARMENTS THEY ARE SELLING

WHATEVER YOU DO DONT ORDER FROM THEM .. DO NOT ORDER FROM THIS COMPANY .. I ORDERED ONE ITEM GOT ANOTHER AND THEY ARE REFUSING TO TAKE IT BACK BY PROVIDING PREPAID POSTAGE TO RETURN IT AS IF I AM GOING TO TRUST THEY WILL REFUND POSTAGE .. WHEN THEY SENT THE WRONG ITEM .. THE ITEM IS SUPER!!!!!!!! CHEAP LOOKING THE MATERIAL IS DEFINITELY NOT AS DEPICTED IN THEIR SITE PHOTO ITS HORRIBLE ... THE SIZE IS NOT CORRECT ORDERED A SMALL ITS A SMALL ALRIGHT THAT FITS A TWO YEAR OLD .... HEED MY WARNING DONT DO IT ..

Worst experience ever
It took three weeks (website states 7-10days) to receive items in the
wrong colors I ordered. Both items were not as depicted on their website. Cheap quality and fabric. I have at least a dozen emails back and forth demanding my refund due to the incorrect colors, quality and time it took to receive.
Do yourself a favor and do not purchase from this company located in China. Such a disappointment when a company can have a website with what appears to be cute, inexpensive clothing when in reality, it's a sham.

Refund promised and told to check my Bank Account - guess what - NO REFUND - THIS IS A SCAM!!!!!

I placed an order months ago. The first two items of the order were wrong and the quality was shocking. The rest of the order (four items) were not delivered.

I email this organisation almost every day and get a response saying something like 'Dear Valued Customer, I hope this find you well/I hope you are having a lovely day.....' but never an acknowledgement that I want to return the two items received and to cancel the rest of the order and receive a refund.

I DOUBT I WILL EVER GET MY MONEY BACK.

As far as I am concerned this organisation is not a genuine online seller. DO NOT PLACE AN ORDER WITH THEM

Zero rating if I could.
Quality is beyond substandard, matched only by their scam customer service.
They are the Nigerian Prince of Chinese export.
They have a huge commercial presence in LA that doesn't care who they rip off.

"Dear Luvyle: No one should ever engage in your return policy designed only to avoid reimbursing customers. Go back to your masquerade. "

I can't begin to describe the product because I have yet to receive my order. I received an email telling me it has shipped .... but the tracking number does not work. In the email, they showed one item so I wrote to ask if that was the only thing that had shipped (I ordered a total of 7 items). I received the most bizarre responses ... none of which answered my relatively simple question. Clearly, their customer service team speaks limited English. I should have heeded the warnings on previous reviews and not ordered through them.

NO MORE HAVE A NICE DAY REPLAY FROM luvyle.com I WANT MY ORDER MY LAST ITEM THAT I HAD PAY IT ON 15/05/2018 AND FOR THAT I RATE YOU JUST FOR ONCE 5 STARS

Order ID: #125302
Date Added: 15/05/2018
Product Name Model Quantity Price Total
Spaghetti Strap Printed Sheath Sleeveless Bodycon Dress
- Color: White
- Size: L luvyle 1 16.32€ EUR 18.05

Order History
Date Added Status Comment MY ORDER I WANT IT NOW
15/05/2018 Payment Success

If I can gave 00 star I would, Its a scam company, the clothes nothing like on the web. cheap and cheap and you can't contact anyone, they must be made millions of $ by scam all the people like us.

I have bought several items from Luvyle, and liked what I got, but soon realized the quality was poor.I loved the polka dot top with the star neckline, but the first time I washed it, the placard pulled away and frayed, as well as the side seams opening up and frayed as well. I have been going through the mill since November trying to get a replacement. Approximately 12 emails, and still no top. I contacted Paypal, and the company told me unless Paypal closed the case, they wouldn't send the top. Next step is the BBB. They have lovely styles, but poor quality.....Don 't buy from this website!!

First of all, this company is in CHINA. They will take your money immediately but then it takes over a month to get your product! I had the unlucky misfortune to supposedly order during their Chinese New Year, so my order has taken nearly TWO MONTHS to get here (and it's STILL NOT HERE!!!)

Do NOT BUY from this company!

I have ordered three blouses from Luvely, and it took them much longer time to arrive, and now more than one month, I have not recieved one of the blouses, still, and the two that I recieved, the quality of the fabric is very poor and the sizes are in disproportion, they do not fit well at all, and it is very hard to contact them, and now that they claim that they are on sale, I may not be able to get my money back, I just lost over $65.00.
I will never deal with again, and I advice every one to stay away from dealing with them.

Terrible company - i returned some items postage paid by myself and the items have come back.
Now requested a pre-paid label but from the reviews it is unlikely.
Another scam China company

NEVER AGAIN ORDERING FROM THIS COMPANY.

THEY SENT ME THE WRONG MERCHANDISE AND WILL NOT REFUND MY MONEY. THEY MAKE IS IMPOSSIBLE TO RETURN ITEMS.

THERES NOT CUSTOMER SERVICE PHONE NUMBER

HORRIBLE EXCUSE FOR A BUSINESS

DO NOT HAVE ANYTHING TO DO WITH THIS COMPANY FOR THE SAKE OF YOUR SANITY! they are appalling!,
I ordered 6 items which all looked stunning on their website,they took payment immediately
when they eventually arrived after 3weeks l was very disappointed to say the least. To start with I was only sent 4 of the items, due to being unable to activate the size chart when ordering I played safe and ordered size Large, 2 of the items were in the wrong colour and the other 2 items were tiny although bags were all labelled L.
They are cheap imitations and nothing like what is illustrated on their website. I have sent, in total 10 emails to their customer service and have had replies from 10 different operators, there is lack of consistency, understanding and communication, I requested a return address but they kept avoiding the issue and told me to keep them (but with no offer of refund) and Offered me 60% off my next order, I told them I did not want the items or to reorder further items and it took another 6 emails before I could get the return address from them, and as I thought it is in CHINA, these are cheap imitations!
Their customer service is deplorable, I have not dealt with the same person twice, this has been really frustrating for me and has caused me much anxiety as I do not know whether I will get my money back from them. They also informed me that as I am returning the items that they will be deducting the original shipping cost, I paid £17.80 for the return to China they already owe me nearly £100 for 4 items instead of 6.
I CANNOT EMPHASISE ENOUGH DO NOT USE THIS COMPANY OR YOU WILL BE SORRY
I would NOT give these ANY stars but had to give one in order to write this review! I am going to report them to PayPal, trading standards and anyone else that will listen,!,

Terrible company. Avoid at all costs. Ordered 3 different coloured Tshirts. What arrived was 3 red exactly the same. Also one item missing from parcel. A coat which after chasing it up for wks, and being told its being processed. Am now waiting for refund.

I ordered a gray t-shirt, women's size medium, from Luvyle, not realizing that the company was in Hong Kong. My fault for not figuring that out before I placed my order. On 1/3/20 I received notice that the shirt had shipped. It arrived 29 days later, on 2/1/20. Upon opening the package, I found a bright pink t-shirt, not the gray color I ordered, and there is no way it could be a women's size medium. It had to be a child's size medium. No adult woman could wear this shirt without their circulation being cut off. I guess I'll have to donate it to a local charity. I'll never order from this company again and will be sure to figure out where a company is located before I place another online order. Live and learn.

As a reply to the company's response below, I e-mailed a picture of the bright pink/red shirt and a copy of my order confirmation to them. The response I received was that they would give me an $8 voucher to be used to buy other merchandise from their site. If I wanted a full refund I would have to send the wrong-colored shirt back to them at my expense. You would think that since they made the error they would pay for return shipping, but that was not the case. That's quite a business practice, filling a customer order with the wrong merchandise instead of admitting they don't have the right merchandise in stock, then making the customer pay more money to get her original money back. I'll say it again, live and learn.