I have been ordering from Luxcias for over two years. All of their products are of exceptional quality. From their handbags, shoes, hats, sunglasses and scarfs are exact 1:1 replicas, and I have comp... See more
Company replied
Luxicas
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See what reviewers are saying
I purchase 2 bags : LV bag and DIOR bag and completely love it !!! All my friends love it . I juts purchase a VALENTINO bag that I will take to my summer vacation pretty soon ! Highly recommended and... See more
Company replied
The bag was exactly as described, excellent condition. Packaging was well done to protect the bag. Communication was good. Shipping took a little long, but not too bad.
Company replied
The many bags I have purchased are all great quailty and extremely stylish. What makes my purchases even better is the incredible customer care I receive. Rosie, Maris, and Annie take such excellent c... See more
Company replied
Shipping was super fast and the handbag…
Shipping was super fast and the handbag is lovely.
March 21, 2026
Unprompted review
Reply from Luxicas
Hi Ms. Soni Cox, We are delighted that you are pleased with both our shipping speed and the quality of your new handbag. At Luxicas, we strive to get our products into your hands as fast as possible without compromising on style. Thank you for your support
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Great communication and fabulous bag!
Great communication. Bag is gorgeous! I was skeptical when ordering but the bag just arrived and I LOVE it. It’s perfect. I will be ordering again, probably this week :)
March 23, 2026
Unprompted review
Reply from Luxicas
Hi Ms. Jennifer H, Thank you so much for your honest review! We completely understand that ordering online can feel like uncertainty, so we are thrilled that we could turn your skepticism into a 'love at first sight' moment! It’s wonderful to hear the bag is perfect and that our communication kept you at ease. We’re already looking forward to preparing your next order—see you again very soon 💖💖
Amazing customer service and fabulous…
Amazing customer service and fabulous bag!
March 20, 2026
Unprompted review
Reply from Luxicas
Hi Ms. Megan Koehn, We are so happy you're pleased! At Luxicas, we strive to pair 'fabulous' products with top-tier service, so your feedback means the world to us. Thank you for the support. Can't wait to serve you again 💖💖
Maris was amazing and very helpful
Maris was amazing and very helpful. Went beyond to help me. And made sure my order came on time for an event that I have. My bag is beautiful and no flaws. Great quality. Thank you Maris. I was a pleasure working with you and will in the near future.
March 20, 2026
Unprompted review
Reply from Luxicas
Hi Ms. Diem Nguyen, Thank you so much for this wonderful review! We are so proud to have Maris on our team, and we’ll be sure to share your kind words with her—she’ll be thrilled! We’re delighted that your bag is flawless and arrived in time for your big event. We look forward to working with you again soon 💖
Good support staff
Good support staff, when I ran into issues with my order, the personal attention and communication was instant and rare in a time of automation and AI chat responses.
March 16, 2026
Unprompted review
Reply from Luxicas
Hi Ms. Yajayra Lorshbaugh, We’re so happy we could help! We agree that personal attention makes all the difference, which is why you’ll always find our staff on the other end of the line, never a bot. We can’t wait to serve you again soon.
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Reliable
I received the item safely although it took a long time without them communicating until I reached out.
March 17, 2026
Unprompted review
Reply from Luxicas
Thank you for your feedback. We’re glad your item arrived safely.
We sincerely apologize for the delay and the lack of communication. Your experience means a lot to us, and we are actively working to improve this moving forward.
As a small gesture of appreciation, we would love to offer you a special discount on your next purchase. We look forward to serving you again soon 😊
I love my purse and will be purchasing…
I love my purse and will be purchasing something else very soon. Thank you Robert
February 27, 2026
Unprompted review
Reply from Luxicas
Thank you so much for your kind words! We’re truly happy to hear that you love your purse. 😊
It means a lot to us, and we really appreciate your support. We look forward to serving you again very soon!
Belt measurements are not accurate
***UPDATE****
I did receive an email. They are sending a replacement in alarger size free of charge. Just waiting for it to arrive. Thank you for your immediate response. Looking forward to my new belt. Once I receive I will update my review to 5 stars. The quality is very good. It came packaged nicely. I also purchased a cell phone crossover purse. LOVE it! Quality very nice. Only thing about packaging was that the LV box was damaged a little. Shipping time was really great.
I did not receive an email from you regarding exchanging my belt??
I went by your measurements for a belt and it is too small. I can't even use the last hole on the belt. I tried to access my account / orders / returns / contact us and it just keeps taking me to an online gambling website! Please contact me about exchanging sizes.
March 14, 2026
Unprompted review
Reply from Luxicas
Thank you for your feedback, and we’re very sorry to hear about the issue with your belt size.
At Luxicas, customer satisfaction is our top priority. We have already reached out to you via email to resolve this matter as quickly as possible. We will gladly exchange the belt for a larger size at no extra cost to ensure it fits you perfectly.
Please kindly check your email and reply to us so we can arrange the exchange right away.
Thank you for giving us the opportunity to make this right. We truly appreciate your support and look forward to resolving this for you soon.
Maris has been great to deal with!
Maris has been great to deal with! They text you, you’re always dealing with a real person. I had an issue with a bag, and they immediately took care of it. Phenomenal customer service. And attention to detail! Very trusted seller! The Chanel VIP is insane quality!!
March 14, 2026
Unprompted review
Reply from Luxicas
Thank you so much for your amazing review! We’re thrilled to hear that you had such a great experience with our customer service team. Taking care of our customers and resolving any issues quickly is always our top priority.
We’re also very happy that you love the quality of your bag. Your trust and support truly mean a lot to us. We look forward to serving you again soon! ❤️🌸
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Kept in touch as to where order was…
Kept in touch as to where order was when to expect delivery
Came in great shape
March 13, 2026
Unprompted review
Reply from Luxicas
Thank you so much for your kind review! We’re glad to hear you were happy with the updates on your order and that it arrived in great shape. We truly appreciate your support and hope to serve you again soon! ❤️
Best experience with purchasing
Best experience with purchasing! Customer service is excellent. I have made multiple orders with this company and their products are superior in quality!
March 12, 2026
Unprompted review
Reply from Luxicas
Hi Ms. Sara Hines, We are blushing! Thank you so much for the incredible feedback. Hearing that you've had the 'best experience' is exactly what we strive for every day. We’re so happy our quality and service have stood the test of time across all your orders. Thanks for being part of the family. Can't wait to serve you again 💝
Reply from Luxicas
Hi Ms. Dmitry Palamarchuk, We're so glad you're happy with your bag! Thank you for the kind words about our quality and service. We hope to see you again soon!
Great trust builders
My experience with this company has been very positive. They communicate well and are very helpful with answering questions. Love all their products.
March 12, 2026
Unprompted review
Reply from Luxicas
Hi Ms. Sharon Jones, Thank you so much for the kind words. We are thrilled to hear that you’re loving our products and that our team has been able to help you out along the way. Good communication is a top priority for us, so it’s wonderful to know we’re hitting the mark. We truly appreciate your support!" Can't wait to serve you again
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Chanel bracelet
I ordered a chanel bracelet and received it yesterday. It is absolutely beautiful can't wait to wear it out. The customer service from this company is pretty amazing, they let me know when there is a delay and the minute it ships I get full details. They even check once it is delivered, very happy customer!
March 6, 2026
Unprompted review
Reply from Luxicas
Thank you so much for your wonderful review! We’re delighted to hear that you love your bracelet and that you had a great experience with our customer service. Your kind words truly mean a lot to us, we hope to serve you again soon! ✨
I am a big fan!
I am a big fan! Generally really high quality and excellent service. I recommend 💯
December 31, 2025
Unprompted review
Reply from Luxicas
Hi Ms. Kim Staples, Your words made our day! 🙌 Thank you for being such a big fan and for the 💯 recommendation. We’re committed to keeping the quality high and the service excellent every time!
Annie was amazing and always made…
Annie was amazing and always made herself available. The quality of everything purchased is TOP and excellent. Shipping was very fast and smooth. Will purchase again😊
February 6, 2026
Unprompted review
Reply from Luxicas
Hi Ms. Marsha FrancisThank you for taking the time to share your experience! 💛
We’re delighted to hear that Annie provided excellent support and that you’re happy with the quality and shipping of your order. Your satisfaction means a lot to us, and we look forward to your next purchase ✨
Buy now - you won’t regret it!!!
I can’t say enough good things about Luxicas. The attention to details, overall quality and exceptional customer service have made me a fan. I have received 6 bags, a pair of shoes and a watch from them and they are all perfect. I can’t wait to make my next purchase.
February 4, 2026
Unprompted review
Reply from Luxicas
Thank you so much for your wonderful review! We’re truly grateful for your kind words and thrilled to hear how happy you are with the quality and our service. It means a lot to us that you’ve trusted us with so many purchases, and we’re so glad everything has been perfect. We can’t wait to serve you again very soon!
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I have had a great time working with…
I have had a great time working with your company. All of my orders arrive promptly, and service has been amazing. Especially happy with Rory. Than you
February 4, 2026
Unprompted review
Reply from Luxicas
Thank you so much for your kind review! We’re delighted to hear that you’ve had a great experience with our company and that your orders arrived promptly. Thank you for your support!
Fantastic customer service
Fantastic customer service! Rosie was a pleasure to work with—so helpful and attentive. The product arrived in perfect condition and was exactly what I was looking for. Very happy with my experience!
February 1, 2026
Unprompted review
Reply from Luxicas
Hi Ms. Lillian Renee Gabbard, Thanks so much for the wonderful review! We’re thrilled you had a great experience with Rosie and that everything arrived just as expected. Your feedback means a lot to us!
We can't wait to serve you again 💙
Maris was so helpful and really was…
Maris was so helpful and really was great at staying in touch. I’m very impressed and will definitely shop here again!
January 27, 2026
Unprompted review
Reply from Luxicas
Thank you so much for your kind words! We’re thrilled to hear that our staff was so helpful and kept great communication throughout. We truly appreciate your support and look forward to serving you again soon!
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