Lux Trading Firm Reviews 

631
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I have researched many prediction market models, must say Lux has the best in my cocky opinion. Smooth and has the functionality that is expected. They also had a prediction market contest of which I... See more

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Rated 5 out of 5 stars

Switching to Lux was a great move. Unlike other firms with complex two-phase challenges, their 1-stage evaluation is very straightforward. It feels much more realistic and doesn't force you to rush yo... See more

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Rated 5 out of 5 stars

I wud give these guys 10/10 its jst the withdrawal time frame is the biggest issue most prop firms that trade live accounts avail withdraws on adaily, but this takes amonth which is abit annoying but... See more

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Rated 2 out of 5 stars

The spread is sometimes ridiculously inflated. They also stop you out at the available bid/ask instead of the latest filled bid/ask. This way you get stopped out of a trade when it never hit the act... See more

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Company details

  1. Alternative Financial Service
  2. Career and Education Provider
  3. Currency Exchange Service
  4. International Trade Consultant
  5. Investment Bank
  6. Stock Broker

About Lux Trading Firm

Written by the company

Become a Career Trader with Fully Funded Trading Accounts up to $10,000,000

Lux Trading Firm is a trusted and well-known Prop Trading Firm.

The Lux Career Trading Program allows you to trade any symbol on our trading platforms that our current broker offers, using any trading strategy. You can use certain EA's, trade the news, and leave positions open over the weekend.

Our best prop traders are offered to become a Fund Manager via The Lux Career Trading Plan, and trade a Fund Manager live account of more than 10 Million US$.

Lux Trading Firm offers a 7-day free trial to any trader who wants to know how our Career Funded Trading Program platforms, new upgraded trader dashboard, trading rules, and risk management works.

Visit our website

Explore our trading rules

Contact info

4.0

Great

TrustScore 4 out of 5

631 reviews

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4.0

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(631)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

Excellent, professional, and seemless experience. This is a truly professional firm, one where a trader can thrive by being a part of it— excellent dashboard, tremendous education, and amazing support. No second guessing whether this is the right prop form… Lux Trading is the place to be to make your successful trading career happen.

August 7, 2023
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Reply from Lux Trading Firm

Hi,

Thanks for your nice feedback and 5-start review.

Lux Trading Firm

Rated 5 out of 5 stars

Thanks to the risk desk

I want to take a moment to praise Lux Trading Firm's Risk Desk team for their exceptional support and dedication. As a trader, I had an incident where I mismanaged a trade due to unexpected market conditions. I reached out to the Risk Desk for assistance, and they handled the situation with utmost professionalism.

The Risk Desk representative I spoke with was knowledgeable and empathetic, taking the time to understand the issue and analyze the market movement. They swiftly provided a resolution that not only protected my capital but also offered valuable insights to avoid similar situations in the future.

Having a reliable Risk Desk is crucial in the trading world, and Lux Trading Firm truly excels in this aspect. Their quick response and effective risk management measures have given me the confidence to trade with peace of mind.

July 3, 2023
Unprompted review
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Reply from Lux Trading Firm

Hi Alex,

Thanks for the excellent feedback and we are please to hear that our risk desk could help you.

Lux Trading Firm

Rated 5 out of 5 stars

great improvements

Whether I want to trade forex, stocks, or cryptocurrencies, they have an impressive selection. Really happy to see the improvements they are making!

July 4, 2023
Unprompted review
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Reply from Lux Trading Firm

Hi Benjamin,

Thanks for your nice feedback and 5-start review.

Lux Trading Firm

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Rated 5 out of 5 stars

Elite Package is the best in the industry

Lux Trading Firm provides an abundance of educational resources that have been incredibly beneficial for my trading journey. From the videos to blogs, their educational materials are very well-structured. I've learned valuable trading concepts and techniques that have helped me a lot! My mindset is a lot better now. All thanks to the Elite Package!

July 4, 2023
Unprompted review
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Reply from Lux Trading Firm

Hi David,

Thanks for your nice feedback about our educational services and the Elite packages.

Lux Trading Firm

Rated 1 out of 5 stars

Rude treatment from Mike

My issue is with someone that works there calls himself Mike.
I sent an email inquiring about their affiliate program, as there is no information on their website about it at all, and their support agents guided me to send an email to ask about it as it is some kind of a secret or something, you can go and check this on their website yourself guys.
Anyway, I mentioned this in my email and asked for the information about their top secret affiliate program, and this person Mike, did not understand my email and replied in the rudest possible way.
I recommend that you guys hire qualified people who can actually understand English or have a higher IQ.

Update: Your reply below confirms my above suggestions to hire someone who can speak English or someone with a higher IQ.
I have never said that I do not want to waste "MY" time, I said that I do not want to waste "YOUR" time, read my first email again carefully, I was being extra polite with my email, but apparently, the standards are very low at your firm and this reflects on the people they hire and the service they provide, very disappointing.
I saw your affiliate page and said to your agents that I could not find any information about your affiliate program there. He said the the best is to write an email or fill the form in the link that he provided. Not you, or your support agents mentioned that I can find the information that I am looking for in the terms and conditions at the bottom left corner of the affiliate page. You just mentioned this now in your reply to my review.
And my question was not if you have an affiliate program or not, my question was where can I find detailed information about your affiliate program, I have screenshots about this, do not lie to make yourself look good, that does not come from a decent person or firm.
Below is the email I sent for anyone that wishes to read it, I am willing to share screenshots as well, maybe you have read my email again and noticed this, and now you are just lying to make yourself look good, which is also another very bad indication about you and your firm in general.

This was my first email:

Hi,

Kindly send me the information about your affiliate program, I could not find anything about it on your website and your support agents could not help me with it either ( I do not understand why though).

I want to know how much the commission/purchase is?
Is it for every purchase or for first purchase only?
What are the withdrawal methods for the affiliate commissions?
How often the commissions are paid? (Monthly, weekly..etc)
Is there a minimum amount to be eligible for commissions withdrawal?

And is there any certain conditions that I need to fulfill to be able to sign up to your affiliate program?

I hope you can answer my questions in one reply as I do not wish to waste your time with more emails about this.

Regards,
Jake

And this was the reply from the guy Mike:

Hi,

First of all, we have a very clear page on our website, and that should not be hard to find!

Second of all, our live agent even advises you to go to this page!

Why do you say we have no affiliate on our website, it looks you never really look at it as well you say our live chat did not help you while it is clear he directed you to this affiliate sign-up page!

Where did you get the idea I will do it in a couple of emails! So, keep the ordering tone down if you want to work with us as we are not some online shop!

Here are the answers to your questions:

12.5% on the first-time fees that are paid by your referrals.
First only.
Bank transfer or Crypto.
First time can be withdrawn after 5 sign-ups and after that ever end of each month.
We have no minimum as long it is not less than the cost of the transfer.
We only approve owners of websites or social media pages/groups related to online trading.

Update 2: I am not insulting you, I am stating facts based on my experience with you, you should have seen this coming before coming at me with such a rude and aggressive way.
And it is funny how you decided the point of this discussion, while anyone can see how you got aggressive in your reply to me in your email, when it was not necessary at all. I recommend that you work on your anger management or solve your personal issues before dealing with people.
Your email, and your below replies confirm to me now that the problem is not that you do not understand English.

July 13, 2023
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Reply from Lux Trading Firm

Hi Jake,

You send an email that we have no information on our website about any affiliate program and that our live agent could not help your eider! Then you send us a couple of questions with the demand that these questions need to be answered in one email back as you do not want to waste more of your time!

I replied to you that we have a special page on our website dedicated to our affiliate program with clear text about who can be part of our affiliate program, and there is a link to a terms and condition page that could have answered all your questions.

Your question to our live agent was only if we have an affiliate program and our live agent sends you the URL link to this dedicated page and he told you that if you have specific questions to contact our management by email, which you did and which we answer you.

It is you who came in very rudely, demanding and assuming that we will not answer your questions at once! I have only pointed out that accusing our live chat agent could not help you is not true. Also saying that we have no information on our website I send you a screenshot that is very easy to see this page in our top menu. Assuming that we will not answer your questions in one email, we ask you where you base this on.

Update: I do not know what point you want to make, but you never ask our live agent for more information. Also, you even wrote now yourself that you could not find any information on our website, and our live agent also did not give you any information.

The whole point about this discussion is that we do have a page. The live agent does give you directions and instructions on how to get information, so he did help you. You did demand to answer all the questions in one email, assuming that we will not do this and that is rude and based on no grounds as we did help you and answer all your questions and the only rude one who keeps insulting us are you, not the other ways around!

Lux Trading Firm

Rated 5 out of 5 stars

Lux trading platform

Great platform and great customer service

July 7, 2023
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Reply from Lux Trading Firm

Hello Jamal,

Thanks for your great review about our platform and customer service.

Lux Trading Firm

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Rated 1 out of 5 stars

This is a scam company that uses…

This is a scam company that uses people's funds to make money. I did the evaluation twice and generated 6 percent twice, I was never below the daily downdown and what do you say to me? i don't have my risk management under control and i broke the rules. so don't join this company, you will only lose your money because for some small reason you will break the rules and not get through. such a scam.

July 5, 2023
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Reply from Lux Trading Firm

Hi Marco,

We understand that you are frustrated, and this is the easiest way to do this and blame others for your own failures!

The first time you did not read any of our trading rules even though we asked you to confirm this when you signed up for our program on the ID verification pages, then the second time, on the payment page, you need to confirm again that you read and understand our trading rules and then for the third time when we send the email with the login details. If you confirm but lie about this and ignore reading and studying our trading rules, you are expected to break one or two of our trading or risk management rules. You think as long I do not exceed our max drawdown rule and earn 6% profit that is all there is but we also have a risk % per trade consistency rule.

After you reach the profit target for the first time, our risk desk shows all the trading and risk management rules you broke with a very detailed email and screenshots of charts to explain to you what you did wrong and how to do it the next time correct, and we give you a free reset account. The risk desk offers your support and help and even says if you do not understand, then shows after a couple of trades if you do it correctly now, but you did not use these options and started over and traded the exact same way as the first time and are not surprised that you break the exact same rules as you did the first time.

So, you can call us a scam and say that we will always find small rules not to let you pass, but all our rules are on the rules page of our website, where we warn all our trades to read them, and if not understand, then ask the 24/6 live chat support to explain to you which you did not do. Also, we offer a 7-day free trial to test all our trading and risk management rules. Then you even reach the profit target and get a detailed explanation of what you did wrong and then still ignore our rules and then blame us that we find small rules not to let you pass and then call us a scam makes no sense at all and this say all about you as a person and as a trader that you are only focus on to get the profit targets as fast as you can and ignore all the rules on the way!

Lux Trading Firm

Rated 5 out of 5 stars

Like this prop firm they capacite you…

Like this prop firm they capacite you and foment a healthy risk management with the rules

June 21, 2023
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Reply from Lux Trading Firm

Hi,

Thanks for your nice feedback about our risk management and for the 5-star review.

Lux Trading Firm

Rated 2 out of 5 stars

At the end of May 2023

At the end of May 2023, I asked a question about trading stocks, the answer was that that the platform was launching stock trading from 14th of June 2023. It never happened.

June 22, 2023
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Reply from Lux Trading Firm

Hi Elias,

We are independent of of our brokers and if they tell us that they expect this to be in June and it will be later then there is not much we can do about this. Sooner or later it will be there. Sorry for the delay.

Lux Trading Firm

Rated 5 out of 5 stars

Very good

Very good
Very nice

June 17, 2023
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Reply from Lux Trading Firm

Hello,

Thank you for taking your time in leaving a 5 star review and we am very glad to hear that our program is good and nice.

Lux Trading Firm.

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Rated 1 out of 5 stars

Be careful using this prep trading firm. always screenshot your position. also don't bother about their dashboard.

Better look for another trading firm since this trading firm can't even keep up their dashboard and system. if that is error, it is not their fault.
Also be careful when they change their broker. Something weird can happen.
it is hard for you to check you trading history too.

June 26, 2023
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Reply from Lux Trading Firm

Hi Willy,

After you blew up your account, you wanted to blame our trader dashboard give you wrong information, but we have shown you in many emails that it was correct only you did not want to accept that after your own high-risk trading strategy, you blew up your own account and not our trader dashboard!

The change to another broker also did not cause you to blow up your account! Before we changed to another broker, you already lost 99% of the max risk capital you had in your account and the last 1% you lost by the new broker.

So now you are looking for an excuse or somebody to blame for your own failure, and then this is the easiest way to do it and to get rid of the frustration of your own failure! The best advice we can give you is to stop taking high-risk trades and blame others so you can learn from your mistakes to get a better trader.

Lux Trading Firm

Rated 4 out of 5 stars

I just signed up and my trade was…

I just signed up and my trade was closed on Friday. Only found out later that Lux was changing broker and all trades will be closed that Friday. Was told that they sent email announcements and social media posts informing of this change but issue is new users will not be aware of this.

Edit: thanks for your reply. I signed up 3 weeks ago with a trial account but just started the live account last Friday. I checked through my email. Although I did receive several email from Lux (which forex pairs should you avoid? And swing or day trader?) but I did not receive any emails about the broker change… nothing in my spam folder too. Nevertheless you are correct that this did not cause me any loss. I treasure proper communication so I appreciate you taking the time to see what transpired last few weeks.

June 23, 2023
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Reply from Lux Trading Firm

Hi Winston,

You signed up 3 weeks ago, and you have received 2 emails from us as any other trader, so your remark that new traders are unaware of this makes no sense!

Also, you did not lose any trade or time by this, there for this 2-start makes no sense as this move over to 2 new brokers brings our trader’s option from 2 to 5 different platforms and from 3 to 5 different asset classes to trade with!

Edit: If you get the login details and as well the other newsletters, then for sure, our last 2 emails with the topics Lux: Lux introduces 2 new brokers - Interview with our A-Book broker OX Securities you should also have in your inbox or the spam box. In these last 2 emails, the topics were about the broker changes as well these 2 topics with a video message on our YouTube channel and in our discord server as well on all our social media pages. More we can't do to reach our traders. Make sure to whitelist our email domain by your email provider so you never miss out on any updates or events that are important to you.

PS: Thanks for the upgrade to 4 stars.

Lux Trading Firm

Rated 5 out of 5 stars

Useful and easy to work.

Everything is clear.
KYC is very fast and easy.
But, commission is high.

June 12, 2023
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Reply from Lux Trading Firm

Hello,
Thank you for taking your time in leaving a 5 star review and we am very glad to hear that our program is clear and easy to onboard.

We wish that we could do anything about the commission but we think that $ 4 per round turn position in the FX is already much better then our broker charges for their own retail traders and soon with our new own platform you will like the $ 2 per round turn position even better.

Lux Trading Firm

Rated 5 out of 5 stars

Really quick with solutions to problems

I had a problem trying to access my trading account( my error). The Lux customer service team have seen it all before and in no time I had a solution to my problem. These guys are no back yard operation looking for a quick buck, I hope to be dealing with them for a long time to our mutual benefit.

June 8, 2023
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Reply from Lux Trading Firm

Hello,
Thank you for taking your time in leaving a 5 star review and I am very glad to hear that our customer service were able to help you with problems.

Thank you,
Lux Trading Department

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Rated 5 out of 5 stars

I have nothing but compliments right…

I have nothing but compliments right now. In my view, the pricing and conditions are superior to those of co-rentals, particularly in light of the rapid scalability of accounts.
Service to customers is lightning-quick. After requesting membership in their affiliate program through email, I received a response within ten to fifteen minutes.

Right now, I am also testing out the $1,000,000 trial with a free account. and there has been absolutely zero risk of failure here so far. Only 1 more day to go.
I'll be ready to purchase a genuine $1 million account in the near future. And will update my review after the first withdrawal. Stey in hold 2-3 months

May 31, 2023
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Reply from Lux Trading Firm

Hello Sten Vau,

Great to hear that you are satisfied with our customer service and rapid scalability of accounts as your opinion matter to us.
We look forward to the positive update in your review 2-3 months from now! We wish you all the luck and lux trading firm is here to help you.

Thank you,
Lux Trading

Rated 5 out of 5 stars

I like what you have

I like what you have. Its just as simple ad that! Nothing more

June 1, 2023
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Reply from Lux Trading Firm

Hello,

We are very grateful and appreciate you taking the time to share your rating with us.

Lux Trading

Rated 5 out of 5 stars

I'm starting my challenge now.

I'm starting my challenge now.
I am very satisfied with Lux Trading Firm's service.
I'm sure I'll reach my goals.
You are to be congratulated for the excellent service.

June 3, 2023
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Reply from Lux Trading Firm

Hello Almiro Costa,
Good luck on starting with your challenge! Here at Lux Trading firm, we are ready to help you with reaching your goals.

Have a great day,
Lux Trading

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