Luxury Flooring was recommended by my builder so I sent for some samples of engineered wood flooring. A little while later, Michael their sales team leader, phoned me. There was no pressure, just h... See more
Company replied
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Outstanding service, samples arrived next day complete with tea bags and biscuits, nice touch. We had a follow up call from their office with a nice chap. We are still pondering on which to order but... See more
Lewis was really helpful without pressurising. The discount with ordering with him was very generous, I didn’t realise though that most of it would go towards the expensive postage. Overall though I... See more
Company replied
I placed an order on behalf of my daughter for some samples. Unfortunately, the samples were delayed as my house number was missing and I was very lucky when I received text msg enquiry and requestin... See more
Company replied
Company details
- Flooring Store
- Flooring Contractor
- Home Improvement Store
- Interior Designer
- Wood and Laminate Flooring Supplier
About Luxury Flooring
Written by the company
At Luxury Flooring, we see floors as a platform for all life’s special memories. From everyday moments like impromptu dances in the kitchen, to those bigger moments like seeing your child take their very first steps. That’s why having the right floor really matters.
We believe that everyone should be able to afford their dream home. So say hello to inexpensive, high-quality floors that are beautiful too. As an online retailer, we cut out the middleman and sell affordable floors at great prices.
Creating modern, stylish floors that are built to last is part of our DNA. Whether that’s solid or engineered oak that lasts a lifetime, luxury vinyl tiles with incredible durability, or laminates that are well-made and look the part. We’ve been experts in floors for over a decade and have helped over 165,000+ customers transform their homes. Why not join them?
With unlimited free samples, fast, flexible delivery options and over 250 floors to choose from, there are countless reasons to choose us. Get started with free samples delivered to your doorstop and use our Room Visualiser tool to bring our floors to life in your own space.
Whether you’re a flooring novice or a self-confessed pro, we’re here to help. Just get in touch with our friendly team of Flooring Experts who are always on hand to answer any questions. It’s time to discover your new favourite floor.
Luxury Flooring
Written by the company
- Luxury Made Affordable
- Shop luxury floors without paying the price. With us you'll find quality floors without the premium price tag. We do this by cutting out the middleman to make our floors accessible to all.
- Unlimited Free Samples
- We offer an amazing unlimited free sample service that lets you pick as many samples as you like - all to be delivered the very next day. That way you can see the real deal before you invest in your dream floor.
- Fast, Flexible Delivery
- Start your flooring transformation as soon as you’re ready, thanks to our speedy delivery service. Simply pick a delivery date that suits your schedule and leave the rest to us!
Luxury at every step
Here for you
At Luxury Flooring, we put our customers first. From picking out your favourite floors to speaking with our expert team on colours, finishes and textures, we are here with you every step of the way.
And if anything ever doesn't go to plan, you can count on our incredible Customer Service team to make it right.
Contact info
1 Canal Place , LS12 2DU, Leeds, United Kingdom
- 0333 577 0025
- info@luxuryflooring.co.uk
- luxuryflooring.co.uk
4.5
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 65% of negative reviews
Typically replies within 2 weeks
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I did order my few sample
I did order my few sample. They acknowledged my email and delivers my sample and also received a flow up email too.
But unfortunately it was not hundred percent suitable my need. Also price was was suitable compare to local trad
July 30, 2026
Reply from Luxury Flooring
Hi Alireza,
Thanks so much for your feedback on our sample service - we’re pleased you liked it!
If you have any questions or need advice, our flooring experts will be happy to help. Drop them an email at sales@luxuryflooring.co.uk or call 0333 577 0025 and select option 2.
Best wishes
Luxury Flooring
Thanks for the tea bag and biscuits
Thanks for the tea bag and biscuits. However the flooring isn't what I expected. I thought I'd ordered LVT samples and the colours are not right.
August 7, 2026
Reply from Luxury Flooring
Hi Susan,
Thanks so much for your feedback on our sample service. We’re pleased you liked it, especially the little treat inside. A brew and a biscuit are essential when comparing samples!
If you have any questions or need advice, our flooring experts will be happy to help. Drop them an email at sales@luxuryflooring.co.uk or call 0333 577 0025 and select option 2.
Best wishes
Luxury Flooring
Great service Samples delivered promptly
July 30, 2026
Reply from Luxury Flooring
Hi Alexandra,
Thanks so much for your feedback on our sample service - we’re pleased you liked it!
If you have any questions or need advice, our flooring experts will be happy to help. Drop them an email at sales@luxuryflooring.co.uk or call 0333 577 0025 and select option 2.
Best wishes
Luxury Flooring
Quick delivery of samples
July 30, 2026
Reply from Luxury Flooring
Hi Kurt,
Thanks so much for your feedback on our sample service - we’re pleased you liked it!
If you have any questions or need advice, our flooring experts will be happy to help. Drop them an email at sales@luxuryflooring.co.uk or call 0333 577 0025 and select option 2.
Best wishes
Luxury Flooring
Excellent customer care
The whole process of getting samples and ordering our LVT flooring was good. Louise was very helpful when I rang her. The flooring is good quality 👌 Delivery came overnight which was good. Thanks. John
August 7, 2026
Unprompted review
Reply from Luxury Flooring
Hi J.
Thanks so much for taking the time to highlight Louise’s excellent service. We'll pass your feedback on!
We’re extremely proud of our customer service team and how well they support our customers, so we really appreciate your feedback.
Best wishes
Luxury Flooring
Samples ordered & arrived quickly
Samples ordered & arrived quickly. All free of charge
August 5, 2026
Reply from Luxury Flooring
Hi Sandra,
Thanks so much for your feedback on our sample service - we’re pleased you liked it!
If you have any questions or need advice, our flooring experts will be happy to help. Drop them an email at sales@luxuryflooring.co.uk or call 0333 577 0025 and select option 2.
Best wishes
Luxury Flooring
Ordered some samples
Ordered some samples. Delivered by next day. They even put in an extra sample to fill box and added extras.. Top marks for this company so far.
August 5, 2026
Reply from Luxury Flooring
Hi Jill
Thanks so much for your feedback on our sample service - we’re pleased you liked it!
If you have any questions or need advice, our flooring experts will be happy to help. Drop them an email at sales@luxuryflooring.co.uk or call 0333 577 0025 and select option 2.
Best wishes
Luxury Flooring
Prompt service
Prompt service. Samples were well presented. Plenty of help and advice offered.
August 5, 2026
Reply from Luxury Flooring
Hi Ruth
Thanks so much for your feedback on our sample service - we’re pleased you liked it!
If you have any questions or need advice, our flooring experts will be happy to help. Drop them an email at sales@luxuryflooring.co.uk or call 0333 577 0025 and select option 2.
Best wishes
Luxury Flooring
Samples
The samples being provided by the day following their order was much appreciated
August 5, 2026
Reply from Luxury Flooring
Hi Judy,
Thanks so much for your feedback on our sample service - we’re pleased you liked it!
If you have any questions or need advice, our flooring experts will be happy to help. Drop them an email at sales@luxuryflooring.co.uk or call 0333 577 0025 and select option 2.
Best wishes
Luxury Flooring
Prompt efficient service
August 5, 2026
Reply from Luxury Flooring
Hi Richard,
Thanks so much for your 5-star review! We’re delighted you’re happy with our service. If you need anything further, please let us know.
Best wishes
Luxury Flooring
Everything was taken care of any…
Everything was taken care of any concerns i had where immediately answered would highly recommend
August 7, 2026
Unprompted review
Reply from Luxury Flooring
Hi James.
Thanks so much for taking the time to highlight the excellent service you experienced.
We’re extremely proud of our customer service team and how well they support our customers, so we really appreciate your feedback!
Best wishes
Luxury Flooring
Samples arrived quickly and on time
August 4, 2026
Reply from Luxury Flooring
Hi Andrew
Thanks so much for your feedback on our sample service - we’re pleased you liked it!
If you have any questions or need advice, our flooring experts will be happy to help. Drop them an email at sales@luxuryflooring.co.uk or call 0333 577 0025 and select option 2.
Best wishes
Luxury Flooring
Great company to deal with
Great company, quick and easy to communicate with and after service was excellent.
March 4, 2026
Reply from Luxury Flooring
Hi Tracey
Thanks so much for your review. We’re delighted to hear you’re happy!
We especially love hearing positive feedback about our team and how they’ve helped make your experience memorable, so we really appreciate you taking the time to tell us.
If we can help any further in the future, please let us know!
Best wishes
Luxury Flooring
Good quality and great help from…
Good quality and great help from friendly staff.
August 6, 2026
Unprompted review
Reply from Luxury Flooring
Hi James,
Thanks so much for your review, we really appreciate you taking the time to tell us how much you like your floor and our service.
If we can help again in the future, please let us know!
Best wishes,
Luxury Flooring
Great delivery time and great selection of flooring
Great delivery time, orders were well packaged with the TBag to sit down and study samples. Good communication online with employees checking in now and again. Good prices in the sale...great selection of flooring. im sure I will be putting an order in soon.
August 4, 2026
Reply from Luxury Flooring
Hi Maggie,
Thanks so much for your feedback on our sample service. We’re pleased you liked it, especially the little treat inside. A brew and a biscuit are essential when comparing samples!
If you have any questions or need advice, our flooring experts will be happy to help. Drop them an email at sales@luxuryflooring.co.uk or call 0333 577 0025 and select option 2.
Best wishes
Luxury Flooring
Again excellent service
Again excellent service. Lovely to know, due to their records they knew who I was. Made the whole experience very personal.
August 6, 2026
Unprompted review
Reply from Luxury Flooring
Hi Lynette.
Thanks so much for taking the time to highlight the excellent service you experienced.
We’re extremely proud of our customer service team and how well they support our customers, so we really appreciate your feedback!
Best wishes
Luxury Flooring
Quick delivery of free samples enabling…
Quick delivery of free samples enabling me to readily consider which type of flooring to decide on.
August 4, 2026
Reply from Luxury Flooring
Hi Henry,
Thanks so much for your feedback on our sample service - we’re pleased you liked it!
If you have any questions or need advice, our flooring experts will be happy to help. Drop them an email at sales@luxuryflooring.co.uk or call 0333 577 0025 and select option 2.
Best wishes
Luxury Flooring
Outstanding service and value for money from Drew at Luxury Flooring
Drew from Luxury Flooring was an amazing help to me when selecting and arranging my flooring. He gave great advice about what type of flooring might be needed, was prompt about sending out samples and was very thorough in touching base with me regularly to ensure I would receive exactly the flooring I required. He also arranged a fantastic price, which was a superb bonus! Overall an excellent service!
July 31, 2026
Unprompted review
Reply from Luxury Flooring
Hi Rebecca
Thanks so much for your review. We’re delighted to hear you’re pleased with your flooring and Drew's service.
We especially love hearing positive feedback about a member of our team and how they’ve made your experience memorable.
If we can help any further in the future, please let us know!
Best wishes
Luxury Flooring
I placed an order on behalf of daughter…
I placed an order on behalf of my daughter for some samples.
Unfortunately, the samples were delayed as my house number was missing and I was very lucky when I received text msg enquiry and requesting me to provide my house number, I just happen to open my front door and waved at the Amazon driver who was just pulling out from the the opposite side of my house noticed me waving and luckily handed over my parcel. What a coincidence and grateful!
July 27, 2026
Reply from Luxury Flooring
Hi Sayed,
Thank you for your review! We're sorry to hear there was an issue with the address details which caused a delay with your samples, but we're very glad they managed to find their way to you in the end!
We appreciate you sharing your experience and hope your daughter is pleased with the samples. If we can help with choosing the perfect flooring, our team will be happy to assist.
Best Wishes
Luxury Flooring
Excellent - Delivered very well packaged with no…
Delivered very well packaged with no damage and the flooring was even better than I imagined. We had the Painswick Burnt Herringbone Engineered it was excellent quality and the fitter said it went down like a dream. I can highly recommend.
July 27, 2026
Reply from Luxury Flooring
Hi Mr and Mrs Orrock.
Thanks so much for your wonderful feedback on the quality of your flooring – we’re delighted you’re happy with it.
If we can help any further in the future, please let us know!
Best wishes,
Luxury Flooring
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