Not available any Seven eleven stores or Nervesen stores. I managed to find my SIM from one Iranian shop Global foods Bergan. E SIM not worked waiting for a refund.
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I got a confirmation with an eSIM telephone number. But that was not my actual phone number probably a temporarily number. But this made me confused.
Company replied
The service is not good! Whenever you get a call the internet service stops! Poor network coverage!
Company replied
If a customer renews plan a day before the remaining data should include in new bundle.bad experience
Company replied
Company details
Written by the company
Lycamobile offers international prepaid sim with cheap international calls in Norway. Get the best SIM only deals, offers, bundles, plans from Lycamobile. Order free SIM now!
Contact info
Norway
- lyca-mobile.no
2.7
Poor
577 reviews
Asks customers to review
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Reply from Lyca Mobile NO
Dear Customer,
We’re sorry to hear about your experience and sincerely apologise for the inconvenience caused.
To help us understand your concern and investigate it further, please elaborate on the issue via our personal channel at trustpilotreview@lycamobile.com.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
The network is not good
The service is not good! Whenever you get a call the internet service stops! Poor network coverage!
September 27, 2026
Reply from Lyca Mobile NO
Dear Customer,
We’re sorry to hear about the network and internet service issues you experienced, and sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. Our team will investigate this as a priority and work to resolve the issue at the earliest.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
So far so good!
September 27, 2026
Reply from Lyca Mobile NO
Dear Davidsen,
We're so glad to hear you're enjoying your experience with us! Thank you for your positive feedback.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Charging after number ported out
Scam! Charged me AFTER they confirmed my port out request and before my renewal. First they said , "If you want us to trace this purchase and make a refund, kindly give us the following details;
A picture of the transaction from bank.
The first 6-digits and the last 4-digits of your bank card visible, you can hide the rest of the digits " and then said, "We understand that you have already ported your number out from Lycamobile, but charges are still being deducted from your account. You would therefore like to request a refund for these charges.
We sincerely apologize for any inconvenience this may have caused.
Further to your email, I’m sorry to inform you that as you are no longer a Lycamobile customer, we are unable to process the refund request."
Highly recommend filing a formal complaint through forbrukerradet.no as this is what I am doing.
August 28, 2026
Unprompted review
Reply from Lyca Mobile NO
Dear Customer,
We’re sorry to hear about the unexpected charge after your number was ported out, and sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. Our team will investigate this as a priority and work to resolve the issue at the earliest.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Didn't got any help regarding swap sim
September 23, 2026
Reply from Lyca Mobile NO
Dear Rahul,
We’re sorry to hear that you did not receive the expected assistance with your SIM swap, and sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. Our team will investigate this as a priority and work to resolve the issue at the earliest.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Bad everything
September 24, 2026
Reply from Lyca Mobile NO
Dear Vasile Radu,
We understand your disappointment and regret that your overall experience with Lyca Mobile has not met your expectations. We appreciate your feedback and would like to understand what went wrong. Please contact us through our private channel with more details about your experience so we can review the matter and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Lyca mobile needs to reported Ombudsman…
Lyca mobile needs to reported Ombudsman or Ofcom whoever regulate them, its been 12 months for them and not able to solve the probelm, customer service utterly rubbish amd giberish, why even both to have custoemr service when they cant even fix any probelm, its like talking to a wall, and misbehaved employees and rude.
Please AVOID LYCA ITS A SCAM IN THE Uk. Lyca Mobile should be reported to the Ombudsman or Ofcom, whichever body regulates them; twelve months have passed without resolving the issue. Customer service is entirely ineffective and incoherent, making the department seem pointless when it cannot fix problems. The experience feels like speaking to a wall, compounded by poorly behaved and rude staff. Please avoid Lyca—it is a scam in the UK.
September 16, 2026
Unprompted review
Reply from Lyca Mobile NO
Dear Customer,
We’re sorry to hear about your long-standing difficulties and your experience with our customer service, and we sincerely apologise for the frustration caused.
Thank you for providing the relevant details. Our team has noted your concerns and will investigate this as a priority, working to resolve the issue as soon as possible.
We appreciate your patience and understanding. Please check your email for any updates from our team.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Total scammers!
Total scammers!
Took my money, never sent anything, and completely ignore all emails
September 24, 2026
Unprompted review
Reply from Lyca Mobile NO
Dear Ricards Mk,
We understand your concern about being charged without receiving your order and the lack of response to your emails. We regret the inconvenience caused and would like to investigate what happened. Please contact us through our private channel with your order or transaction details so we can review the matter and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
It was great mostly 30 GB
It was great mostly 30 GB , Unlimited call and covered many countries but the thing is some Internet call working clearly normal call networking properly can you please that one..
September 23, 2026
Reply from Lyca Mobile NO
Dear Customer,
We're glad you enjoyed the data and call coverage. We understand your concern about internet call quality and are looking into this to ensure all services function optimally.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Ruquyo A muse
September 22, 2026
Reply from Lyca Mobile NO
Dear Customer,
Thank you for sharing your feedback. We would appreciate the opportunity to understand your experience better. Please contact us through our private channel with more details so we can review your concerns and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile NO
Dear John,
We understand your concern about being unable to register your SIM card. We’re sorry for the inconvenience caused. Please share your Lyca Mobile number and reference number through our private channel so we can check the registration issue and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile NO
Dear Customer,
Thank you for taking the time to share your feedback! We’re delighted to hear about your great experience with Lycamobile and truly appreciate your support.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Be careful. They charged an unfair 66 Kr. (NOK) that they acknowledge and they do not refund this.
I have paid 66 Kr. more than usual. They acknowledged this in thread 6a7c25944910511072337aac in my previous Trustpilot review, and they also acknowledged it as a system fault. But they still haven't refunded it.
August 10, 2026
Unprompted review
Reply from Lyca Mobile NO
Dear Ahmet,
We’re truly sorry to hear about the unresolved refund and the frustration this has caused. We understand how disappointing it is to have a recognised issue remain outstanding, and we sincerely apologise for the inconvenience.
Thank you for providing the relevant details. Our team has noted your concern and will investigate this as a priority, working to resolve the issue as soon as possible.
We genuinely appreciate your patience and understanding. Please check your email for updates from our team.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
I have plan for EU and in my home land…
I have plan for EU and in my home land Lithuania I can't use the phone. No connection, I can't call to others and it is no chance to ring to me
September 12, 2026
Reply from Lyca Mobile NO
Dear Ina,
I’m very sorry to hear that you’re unable to use your phone in Lithuania despite having an EU plan. I understand how frustrating it must be to have no connection and be unable to make or receive calls.
Could you please help us with the speed test screenshot along with location and postcode details with us? so I can review the issue and assist you further.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile NO
Dear Oleksandr,
We are so glad to hear everything was great! We truly appreciate your wonderful feedback.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
You were to give me the 60GB bundle for…
You were to give me the 60GB bundle for 99kor but that option was not available at the time of renewal.
September 6, 2026
Reply from Lyca Mobile NO
Dear Customer,
We’re sorry to hear that the 60GB bundle for 99 kr was not available when you tried to renew, and we sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. Our team has noted your concern and will investigate this as a priority, working to resolve the issue as soon as possible.
We appreciate your patience and understanding. Please check your email for any updates from our team.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Reliable network
The network is reliable, fast, and has so far been consistent in the different parts of Europe I have visited.
It would be very helpful if I could receive data usage notifications. Especially when more than 60% of my data bundle is depleted and at 90%.
September 6, 2026
Reply from Lyca Mobile NO
Dear Mercy,
We're happy to hear our network has been reliable across Europe! We appreciate your feedback regarding data usage notifications. We understand how helpful it would be to receive alerts at 60% and 90% data depletion. We are always looking for ways to improve our services.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Not a good payment experience
Had to do it in 5 tries. Even though the transaction haven’t started it considered it as one and wants to wait for 30 mins for next one.
September 5, 2026
Reply from Lyca Mobile NO
Dear Shahrukh,
We’re sorry to hear about the difficulties you experienced while making your payment and sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. Our team has noted your concern and will investigate this as a priority, working to resolve the issue as soon as possible.
We appreciate your patience and understanding. Please check your email for any updates from our team.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Reply from Lyca Mobile NO
Hi Sandra,
Feedback like yours tells us we are moving in the right direction to deliver top-tier value to you.
We truly appreciate your trust and support.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile NO
Dear Espen,
We’re sorry to hear that you’re unable to register your Redmi phone, and we sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. Our team will investigate this as a priority and work to resolve your concern as soon as possible.
Please check your email for updates from our team.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
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