+ It's cheap + Fast setup - Data speed on network isn't that great compared to my other operator. I frequently have to swap to other SIM when browsing is slow = Customer service is friendly but c... See more
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Review summary
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Reviews shaping this summary
Compared to other networks, it's the slowest and most unreliable, since in some places it simply doesn't work, while my friends who use other SIM cards are able to use their data, while mine doesn't w... See more
Company replied
Most of the time mobile data connection is connecting but not getting connected though I have 80GB or 45GB balance. I have always issues about network connection.
Company replied
I live in luz burgao I use lyca from very beginning in Portugal like 4 years ago, I used the boss plan for a long time for internet but somehow now I cannot get anymore, I went to the lyca app it's co... See more
Company replied
Company details
Written by the company
Lycamobile Portugal oferece chamadas nacionais e internacionais a preços low-cost. Peça o seu cartão SIM gratuito e ligue para o Mundo por muito menos com as mais recentes ofertas e planos.
Contact info
1050-127, Lisbon, United Kingdom
- lycamobile.pt
3.0
Average
2K reviews
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Good well done
July 31, 2026
Reply from Lyca Mobile PT
Dear Customer,
Your loyalty and kind feedback mean the most to our hard-working team.
Thank you for choosing us for reliable service.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Renewed plan for 12 months at good…
Renewed plan for 12 months at good rates. Slight problem when renewing in that when making payment the system hung and when I tried to make it again said that it had already been processed (which it had). Previous experience with Lyca has been good including customer service.
August 7, 2026
Reply from Lyca Mobile PT
Dear David,
Connecting you to what matters most, and at a fantastic price, is exactly why we do this.
Thank you for choosing us over the rest!
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Dear Customer,
We’re sorry to hear about your experience regarding the poor network service.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Network is very very bad now i m…
Network is very very bad now i m transfer my number to other company
July 31, 2026
Reply from Lyca Mobile PT
Dear Customer,
We’re sorry to hear about your experience regarding the very poor network service. We understand your frustration and apologise for the inconvenience caused.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
my internet is worse in most of the…
my internet is worse in most of the place and its not stable sometimes good and most time its just worse
August 7, 2026
Reply from Lyca Mobile PT
Dear Customer,
We’re sorry to hear about your experience with the unstable and poor internet service in different locations. We understand your frustration and apologise for the inconvenience caused.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Dear Hitesh,
We are incredibly happy to hear that you are enjoying our network and plans.
Thank you for taking the time to share your positive experience!
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Hi Customer,
Thank you for sharing your positive feedback! Knowing you had a great experience with LycaMobile brightens our day. We appreciate your support.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Dear Customer,
We’re sorry to hear about your experience regarding the network quality and personal hotspot issue.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority to review the issue and work towards improving your service experience as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Dear Customer,
We’re sorry to hear about your experience regarding the slow network service.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority to review the issue and work towards improving your service experience as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
I bought the €8 lyca boss plan which…
I bought the €8 lyca boss plan which includes roaming but I am unable to use the roaming in the UK, and cannot make any calls.
August 5, 2026
Unprompted review
Reply from Lyca Mobile PT
Dear Customer,
We’re sorry to hear about your experience regarding the roaming service and inability to make calls in the UK.
We would like to investigate this matter further and assist you with a resolution. Kindly please share your Lyca Mobile number, email ID linked to your account, and any reference number you may have with us.
Once we receive the details, our team will review your concern and work towards resolving your issue as soon as possible.
Thank you for your patience and cooperation.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Hi Customer,
Thank you for sharing your positive feedback! Knowing you had a great experience with LycaMobile brightens our day. We appreciate your support.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Hi Customer,
Thank you for sharing your positive feedback! Knowing you had a great experience with LycaMobile brightens our day. We appreciate your support.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
i have a network issue to long time i…
i have a network issue to long time i can complain 1632 after 1,2 day is same issue so i decide to change sim lyca to Meo
July 30, 2026
Reply from Lyca Mobile PT
Dear Customer,
We’re sorry to hear about your experience regarding the ongoing network issue and the inconvenience caused.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority to review the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Hi Customer,
Thank you for sharing your positive feedback! Knowing you had a great experience with LycaMobile brightens our day. We appreciate your support.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Paranhos de bara
In the area where I live, the internet runs very slow. Please do something about the internet.
July 30, 2026
Reply from Lyca Mobile PT
Dear Simranjit,
We’re sorry to hear about your experience regarding the slow internet service in your area.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority to review the issue and work towards improving your service experience as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Dear Customer,
We’re sorry to hear about your experience regarding the network issues.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority to review the issue and work towards improving your service experience as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Almost 2 months and I still do not get…
Almost 2 months and I still do not get my invoice. Awful service!
August 6, 2026
Unprompted review
Reply from Lyca Mobile PT
Dear Customer,
We’re sorry to hear about your experience regarding not receiving your invoice.
We would like to investigate this matter further and assist you with a resolution. Kindly please share your Lyca Mobile number, email ID linked to your account, and any reference number you may have with us.
Once we receive the details, our team will review your concern and work towards resolving your issue as soon as possible.
Thank you for your patience and cooperation.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Good service.
August 6, 2026
Reply from Lyca Mobile PT
Hi Zafar,
Thank you for sharing your positive feedback! Knowing you had a great experience with LycaMobile brightens our day. We appreciate your support.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Net work data no 4G no 5G
Net work data no 4G, 5G very slow and video buffering.
Very bad I think I change network provider I go another network.
July 30, 2026
Reply from Lyca Mobile PT
Dear Customer,
We’re sorry to hear about your experience regarding the network speed, 4G/5G connectivity, and video buffering issues.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority to review the issue and work towards improving your service experience as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Connection doesn't work often
Your connection doesn't work often, even with full credit and active prescription...
August 6, 2026
Reply from Lyca Mobile PT
Dear Mircea,
We’re sorry to hear about your experience regarding the connection issue despite having an active plan and sufficient credit.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority to review the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
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