ISEE HAIR Reviews 

3,246
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 617 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the hair, describing it as soft, beautiful, natural-looking, and low maintenance, often blending seamlessly. Many appreciate the fast and efficient delivery service, with packages arriving promptly. People frequently highlight the excellent customer service, noting prompt and helpful responses, and stellar packaging often includes thoughtful freebies. However, some customers also noted concerns regarding product quality, specifically mentioning significant shedding, matting, and issues with hair not being 100% human as advertised. A few other people experienced problems with order processing, including shipping delays and a lack of communication or tracking information for their purchases.

What people talk about most

Product

Users describe positive interactions with product, highlighting its high quality, softness, and natural... See more

Quality

Customers consistently note positive experiences with quality, praising the hair for being soft, beautiful,... See more

Order

Customers had ambiguous experiences with order processing and delivery, with some expressing satisfaction and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast shipping times, often... See more

Customer service

People report ambiguous experiences with customer service, with many praising the service as great, super... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought the Kinky Curly Highlighted half Wig it’s absolutely lush. ISEE packages the hair really well and the freebies are really good and useful, I love the fact they include a cute pink bonnet in the... See more

Rated 5 out of 5 stars

I absolutely LOVE the ISEEHAIR Burmese Curly Feather Crochet Hair! I installed it using the Miracle Knot method, and it exceeded all of my expectations. The curls stayed beautiful and define... See more

Rated 5 out of 5 stars

This is my first time buying a human hair half wig and it us the texture that I needed. The hair is great quality. I would purchase from here again.

Rated 5 out of 5 stars

Great customer service and products. The packaging is stellar much thought and time put into the presentation. The hair is exemplary great quality . I am a return client


Company details

  1. Wig Shop
  2. Hair Extensions Supplier

Written by the company

ISEE HAIR, See Your Beauty. ISEE Hair official website mainly sale the ISEE Princess collection and the ISEE Crown collection. ISEE Princess collection is best known for its Mongolian curly hair, Brazilian wave and straight hair. Especially the curly hair, can match 3b, 3c, 4a, 4b, 4c natural hair texture perfectly, and easy to maintain. High-quality human hair product with affordable price, best choice to start your entry lux hair tour. If you check our Instagram @iseehairbeauty, you will see thousands of customers sharing. And their beauty and smile will make you fall in love with ISEE HAIR. ISEE Crown is born for luxury. Top-quality double-drawn human virgin hair, become beautiful wig with exquisite craftsmanship. Every move with the wig is the ultimate enjoyment.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(3,246)

591 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I see hair doesn’t give a sh** about customer experience!

A previous kinky curly wig I bought started balding in the closure area. I decided to buy bundles and a closure to make my own wig to better fit my head size. My orders were 6 150g bundles, and supposedly a closure. Turned out I made a mistake and selected an extra bundle, instead of a closure. I reached out to them and explained what had happened, and requested to exchange the untouched bundle for a closure. They asked for photos and went on to act aloof and then ignore me entirely.

January 18, 2026
Unprompted review
ISEE HAIR logo

Reply from ISEE HAIR

Hi love,

We’re very sorry to read your review and truly apologize for the frustration this experience has caused.

At the moment, we’re unable to locate your order details based on the information provided on Trustpilot. It’s very important to us to resolve this for you, and we would never ignore or dismiss a customer intentionally—there may have been a misunderstanding or missing information during communication.

Could you please contact us directly with your order number or the email used to place the order, and mention your Trustpilot review? Alternatively, you may also update your review directly on the platform with your order details, so we can locate your case more quickly. We will prioritize your case and do our best to resolve this as soon as possible.

We’re here to help and look forward to assisting you.

Best regards,
ISEE Hair Team

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Rated 5 out of 5 stars

The wig was great

The wig was great, it came exactly as I saw in the ad and I have come to love is hair. Their loyalty and customer care is top notch and I recommend to everyone.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Iseehair is a great company with…excellent customer service

Iseehair is a great company with excellent customer care, my wig was delayed and I reach out to their team, honestly they worked so tirelessly to get my wig processed, they shipped my wig with DHL express just for me to get my order on time they even applied a beautiful extra gift that I did not payed for, the quality of the wig and the texture of the hair is amazing. Thank you so much Jessie for working so hard for me to get my wig on time

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

ISSE hair is the BEST

ISSE hair is the BEST. It was my first time buying wig from them and they did not disappoint. I was skeptical on online shopping but I made a good choice for the following reasons :

1: Communication : They are quick to respond to both emails and text messages at any time of the day. TRUST me when I say, their customer service is the BEST.

2 The hair quality is amazing. A solid 100 .
3 Packaging ; It is giving class and elegance .
4 What stood out for me was their flexibility on orders. I needed to adjust my order to arrive earlier than expected and they did. Please don’t sleep on this company.

March 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Nice

I was worried but the hair is nice

March 11, 2026
Unprompted review
ISEE HAIR logo

Reply from ISEE HAIR

Hi love,

We sincerely apologize for the delay in shipping your order. Due to a recent high demand, processing times were longer than expected.

After checking, your order has already been shipped and delivered on the 30th, and handled by Kate.

We truly appreciate your patience and hope you are enjoying your purchase. If you need any further assistance, please feel free to contact us.

Best regards,
ISEE Hair Team

Rated 5 out of 5 stars

My experience was great because I got…

My experience was great because I got my hair faster than expected and with bonus gifts. It was easy to put on and good for me as a beginner with half wigs. I wear it all the time and have gotten compliments.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Very Satisfied!

My first time purchasing this hair and it was a smooth experience from start to finish!
Product arrived and I’m very satisfied with it.
Customer services are amazing.
Thanks so much!

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

The quality matches what was advertised.

I had a really good experience with Isee Hair from start to finish. Ordering was easy and my package arrived without one week!!

The hair quality is honestly great — it’s very soft, true to length, and looks natural once installed.

Overall, I’m really happy with my purchase. The quality matches what was advertised, and I would definitely order from them again.

March 24, 2026
Unprompted review
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Rated 5 out of 5 stars

Kinky straight hair must to have.

A ponytail is fabulous and amazing. It’s high density and very high volume. I dyed it dark blonde to match my own hair and it’s a great colour. I’m amazed with this hair; it’s my second order from ICEE hair and I’ve never been disappointed.I’ll try another style soon.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Loving my hair

Waht make my experience great the seller was very helpful in checking on. The hair to see if it got to me on time, and the hair is beautiful 😍 fit very neat giving my face a fresh look remember ur hair enhances ur beautiful.

March 24, 2026
Unprompted review
Rated 4 out of 5 stars

The texture of the hair is soft and beautiful

The texture of the hair is soft and beautiful, i give it credit and the lace looks so real and the inside adjustable band is soft and comfortable but unfortunately my uncustomised wig despite having an adjustable band is still big for my head. I don't know what to do with it because it leaves a gap and does not seat well on my head and That's why i kept the 5th star for myself 🥹

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

ISEE Hair straight hair

I purchased the straight hair, 250% density, 24 inches, and I'm truly amazed by the quality. The packaging was pristine and came with a good number of accessories. Customer service was excellent, and the hair arrived within the estimated time.

March 23, 2026
Unprompted review
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Rated 5 out of 5 stars

Realistic Kinky Wig at an Affordable Price

So much to say! I purchased the 16 inch afro curly drawstring half wig, and am soooo much in love with it! First off, the shipping was fast and the hair smelled absolutely wonderful! All of the contents it comes with are so wonderfully thoughtful. I’m not an eyelash person, so the eyelash kit will be given away. After washing and conditioning the hair, I separated the coils a little more. I had pretty much no blending to do with my 4c type hair, because I left so little out, yet it looks like it is mine. It does have a natural brownish hue to it, but instead of dying it, I just put moisturizer on it, and that is a temporary fix for me. Of course, I pulled out any of the reddish- brown strands for a more realistic look. I mostly wear it as a full wig, but when I feel up to it, I will be trying other styles. I can’t wait to try twist outs and updos with this wig! This is a great and affordable option for a natural-looking, great-feeling, kinky wig! Aside from all of that, the customer service is amazing! I will definitely be shopping with iSeeHair again! Many thanks to this company!

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

I really like the wig

I really like the wig. It feels nice, doesn’t smell like plastic and looks amazing.
I will love them to have more half wig “wear and go wigs” with human hair. I think they would be nice for a day to day use.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

I would like to give isee hair their…

I would like to give isee hair their credit when it comes to quality. I have been a loyal customer with this company since 2018!! My most recent purchase is at the top of my list of favorites. The shipping did take a little longer by a few days but the wait was well worth it. 5 ⭐️

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

I bought the v part wig kinky straight…

I bought the v part wig kinky straight 18inch and I love it, it’s full soft had no smell actually smelled like baby powder and held a curl very nice. Shipping was fast 5 days to NY, and customer service was excellent.

March 20, 2026
Unprompted review
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Rated 5 out of 5 stars

My third purchase

My third purchase. Honest I have no complaints. Wigs come as expected, packaging is always the same in a box and a bag. No complaints will definitely shop at I See Hair again.

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

Listen..I have tried many others and…

Listen..If you have tried many others, you can stop. ISEE HAIR is the BEST IN SERVICE AND HAIR, HANDS DOWN. I have never been more pleased with ISEE HAIR..Im not a long hair wearer and opted for a crop short look. I first purchased the kinky Mongolian texture in 3- 10in bundles and its beautiful curls are to die for..AFTER Several washes IT kept getting better-er and better-err!!!. So, this next purchase, I bought the kinky curly 8in and after alll this mess going on with tariffs my package was held and I didn't receive it. I emailed Jessie, from ISEE Hair, told him The problem along with tracking details and he responded with new tracking info and resent my order out expeditiously(like fed-exd it..)..Listen..if you are thinking about buying from this company, dont hesitate You will not be disappointed..Their hair and customer services is top tier.. Thank you ISEE HAIR for excellent service and amazing products.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

I loved the hair!

I loved the hair!! It was very full and thick. True to length and density. The customer service team is awesome. They kept me updated with shipping and processing times. Kate is very kind and easy to do business with.

March 17, 2026
Unprompted review

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