Netmeds.com Reviews 152

Very bad service.
Thank you for ordering from Netmeds your Prepaid order # PF026488786 has been dispatched and will be delivered by Delivery Associate Santu Mondal 9647088656. Your Delivery Confirmation Code is ........... Track your order on -Grab. Call kiya but delivery nehi kiya.

They sent me wrong products. Then took it back quite efficiently. But never refunded my money for the med that I never received. There customer service is pathetic..its like they don’t even try to resolve the problem..

Doesn’t deserve a single star even. I am ordering from here every month more than 3 years now and every time I order, there is a order cancel or wrong update on order or Cust care lie about the order progress. I am fed up by calling and hearing same things. Apologies doesn’t solve the issues when u give wrong expectations to customers. It has a pathetic customer service or delivery partners. I have more than thousand stories to tell. I believe net meds don’t care about the complaints or customers. No one is willing to say truth rather guffup stories and apologies.

Such a worst service of netmeds I am facing. I have ordered medicine on 12th sep and today is 20th sep. Still my medicines are not delivered.

First time I ordered medicine from netmeds and that is my last time. Very bad experience.

Very poor service even customer the comments next delivery.... delivery very slow..not happy customer

Very bad delivary..One product takes soo much of time..1 star also waste for this

Sabse ghatiya medicine app pahle wrong medicine delivery karte h
Jb return karo to refund kabhi nahi karte
Mere 3000 kha liye
Sbse jyada bakwas medicine app
Aap sb kabhi isse medicine mat lena

I ordered a few meds on 14th Sept. They split the order in three shipments. Why, when they claim to be fast and omnipresent- even delivering in the middle of nowhere?! Delivered one med on 15th, two injections on 16th Sept. As on date of writing this, I still await for delivery of three meds required for a paralyzed person. The status on login (which i did at least 20 times a day) is static...processing not shipped yet! On calling customer care number twice (btw it was so difficult to get the number itself and chat agent does not come on line), I am given another 24-48 hours and a promise that my complaint has been raised to priority team.. Netmeds is a lying fraudulent company employing itsy bitsy actor to make false promises to gullible public and caring two hoots about the patients. Their 100% cashback scheme itself speaks volumes about their fraudulent nature. Terrible, utterly useless, frustrating, dodgy, shady and evil! This company will(should) fall by the roadside soon if it does not change the essence (of cheating), improve intentions & delivery capability and drop such horrible advert stars.

Netmeds is a big fraud, cheater company. Never buy anything pls.

My order had 3 medicines. Each delivered separately on different days. Its been a week and my last medicine is still not delivered. Who waits for medicines for over a week when you have other apps delivering the same day of order. And at least noone delivers each item separately. I discourage others using this app.

We and our society will not purchase from netmeds due to kareena kapoor, because no body like her movie and any endorsement. Please change brand ambassador.

Worst app it does not deliver medicines on time takes money do their rotation and then cancel t order

One of the worst experience i had till date with online Medicine order. Its 12 days since i ordered and still waiting. Called coustomer care, wrote emails still running late. This is my first and last order with netmeds.

Ordered 180 tablets of Axcer 90mg. But I received only 14 tablets. Asked for either to send full medicines or refund. None of them are happened.
It is too much irritating.
Order id: 16594579489069762W

Thanks,
Srinivas.A

My recent orders with netmeds has been pathetic. Late deliveries, Order had to be cancelled because it was pending from their end. Their customer care is horrible, Updates on the order are not given even when you call them. Even after providing a prescription, they did not validate it and asked for a fresh one or asked to cancel it.

I had a very bad experience with netmeds. The order was delayed and when I wanted to cancel it, I had to call the customer support twice and still the status was not updated. Don't know how long I have to wait for my refund. I do not recommend this app at all. Being in a medical care business, an app should be reliable and trustworthy which clearly this app is not. Poor service, deliveries are not in time, no communication whatsoever. Please do not use this app guys.

Scam company.... in my last order, they delivered wrong medicines, i got 30g cotton instead of 500g i ordered, janumet 50/1000 instead of janumet 50/500 and bunch of other silly mistakes in wrong delivery of medicines

On top of this....its been a month of me following up with their customer service, no reply whatsoever. I returned the medicines and now they are not paying my money back.

They are true scam, never order from these guys

Return my money NETMEDS, or i will take it to court for customer harassment

Ticket no - 6567437728

I had ordered a Himalaya babycare basket order ID No. 16545053699035244M on 6th June 2022 and next day we have received the parcel but we have received a only Plastic Bowl in this parcel. we have called to delivery boy in just 1-2 minutes after open this packet and he told me that I am a delivery boy I cannot return this packet, please contact to Netmeds and then we call and send mails to Netmeds many times today is 13th July 2022 and we have received a mail from Netmeds that they have sent a same ordered that was mentioned on the invoice.

We have registered a complaint against Netmeds in Consumer Court.

I have suggest to all, please do not place order to Netmeds. It is very poor customercare service and they are not and response on customer request/complaint.

Netmeds, you have been a disaster. I am an NRI and placed an order on 6th which showed that products will reach on 9th. As i was going to leave out of country on 10th, i accepted. Nothing came on 9th. I called you on your customer care number, the executive promised to cancel and didn't cancel.

On 10th, on the way to Airport i called again, explained my situation and i was told order is cancelled. Again a wrong statement. Order wasn't cancelled.

On 11th, the order was attempted to deliver to which my dad refused but your delivery associate was argumentative and asked my dad to keep which he flatly refused. When an order is cancelled why would you send it??

Next the app showed delivered to a refused delivery and i reached the cs team on chat. A lady named anita confirmed its solved and refund initiated. Again a false statement. No email received for this. Next i spoke to a person named Rahul who said they are looking into it and not resolved. How many letdowns guys? Shame on you!

I would give negative rating for their service. They cancelled medical order without even information or notifying.