Very very poor service ... do not know how to keep delivery schedule ... ordered medicine on 19th August today 22nd Evening the customer care people telling should get by 23rd morning ... Might as wel... See more
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Netmeds.com is a trusted Indian online medical store. Order prescription/OTC medicines online. Cash on Delivery available. FREE Delivery on orders of Rs.1000 or more.
Contact info
600014, Chennai, India
- m.netmeds.com
Dont believe netmeds and expressbees couriers
I have ordered some medicines in two lots. One order they delivered only a part and rest they are silent. More than 15 days passed away. 2nd order not at all delivering. By tracking, they have shown once the parcel reached vijayawada and again after 4 days they arw showing it is in Hyderabad only. No response from netmeds or their expressbee couriers. Only machine generated standard replies. Even online chat is also useless.they wont respond. Total money i have paid. Be careful with money looters like netmeds and expressbees
DO NOT TRUST NETMEDS
DO NOT TRUST NETMEDS. WORST SERVICE BAD CUSTOMER APPROACH. AND MORE OVER YOU WILL RECEIVE WRONG ITEM.
Worst Return Process :: They'll make you Struggle
This is the worst app. DO NOT USE Netmeds. they have WORST customer service. I have been facing so much issue with them.
I have a ongoing issue since Nov 2020. I returned medicines on 20th Nov but haven't got my money back. Whenever you will call or write emails, you will response that they are working on it.
Don't use Netmeds. This is my feedback after using their service for more than 2 years. Better try other service providers or go to local shop.
I ordered medicine from netmeds in…
I ordered medicine from netmeds in December 2020 worth Rs3200- I got the medicine with seal already open. When I lodged complain and asked for exchange, they replied that seal open medicine was dispatched but medicine are inside, please keep it. When I got angry after several conversations and lodgement of complain many times, they refunded the amount.
They requested that they apologize and it will never happen again. This was my biggest mistake and I again ordered medicine worth Rs2986-. They again delivered medicine with open seal.
PLEASE REMEMBER THEY ALWAYS DELIVER BAD PRODUCT, THEY ARE NOT GENUINE, THEY ARE FRAUD
Very unprofessional and feeling frustrated
Ordered a lab test and paid in advance, but no intimation from netmeds about that, like no message, email or notification. Waited for the lab person to come at the dedicated slot, but no one come to take the blood samples.
Call the customer care for the refund and was told that "your refund will be initiated in 24-48 hours". Still not received the refund after 6 days and no intimation from netmeds side.
Very unprofessional and feeling frustrated & cheated.
Prescription is asked for few very…
Prescription is asked for few very basic level medicines....
Otherwise the best choice so far for medicines...
Metmed a best choice
For your medicine needs, they are the best choice.
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