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Rated 1 out of 5 stars

Complete scam. These thieves have the highest transfer out fees. 100$ to liquidate. They suddenly started charging a 36$ a year fee. Customer service is unfriendly and only interested in large account... See more

Rated 1 out of 5 stars

One Star for the reward to become a customer and/or refer others into this suck institution. You may deposit a small amount of money, finally figure out the confusion of their simplistic meth... See more

Rated 2 out of 5 stars

- Would be nice to be able to buy any company irregardless of volume trade. - Should give investors more access to buy more OTC and foreign stocks. - Need to allow investors to search stocks and... See more

Company replied

Rated 1 out of 5 stars

M1 is an unethical company. They lied about having high-yield savings accounts while promoting them on their website, so when I tried to sign up for one - they just created an investment account inste... See more

Company details

  1. Financial Institution
  2. Cashback Provider
  3. Investment Company
  4. Loan Agency
  5. Savings Bank
  6. Stock Broker

Written by the company

M1: The Finance Super App™. Invest, borrow, and spend on one intuitive platform. Customize your strategies, automate the big picture, and let The Finance Super App®️ take care of the day-to-day—commission-free.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

193 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Stay away from M1 Finance

M1 Finance is absolutely not legit. They claim to have an investment account, what they offer is some ridiculous "pie" scheme, where the investor does not know the price the securities are bought at. They expose people to tax liability. When I transferred my assets there, they offered me to either sell the assets exposing me to tax liability, or freeze the account.

They run some shady scheme with margin account masquerading as personal loans. The information that the account holder can lose their assets if they borrow money is carefully hidden.

They have ridiculous hidden fees like $100 for withdrawing your assets.

April 27, 2021
Unprompted review
Rated 1 out of 5 stars

Unable to make the simplest of features…

Unable to make the simplest of features to work. Don't invest with them . Been trying for an hour to unsubscribe or delete my account. Forgot my password and waited for half an hour for the email. Then the reset just didn't work. No unsubscribe on their spam mail. Jesus christ what is wrong with you .

April 19, 2021
Unprompted review
Rated 1 out of 5 stars

These people can't even produce a…

These people can't even produce a monthly statement on time. What a joke. If you can't trust them to be able to do a simple task like having a monthly statement available when they say they will, do you really want to trust them with your money. Stay Away!

April 7, 2021
Unprompted review
Rated 1 out of 5 stars

As soon as my deposit came to them they…

As soon as my deposit came to them they spent it on a stock i reviewed in their system. They decided that i want to buy it and when?!? w t f?
When i wanted to sell it they told me i can place a sell order but it will be bought either at 9:30am or at 3pm there are only 2 times of the day their system is able to sell it and it doesnt matter if dont like prices then. Their are in charge not you go speak with their customer service BOT. Not humans in this company only bots and it shows in their lack of brains with such a system.

March 25, 2021
Unprompted review
Rated 5 out of 5 stars

So far i love this app

So far i love this app, and and for beginners also I think it’s great, as here you will be able to learn, also the debit option is good and the borrow option i like it to, to be there just in case

March 11, 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT USE M1! Don’t say you weren’t warned

This is not a review about the platform to say, this is more focused on the terrible, nonexistent customer service. Save yourself the stress and find another platform that will better assist you...
And save yourself the money that you will lose due to their crap way of full filling orders. You will lose money on your sales and you will over pay on your buys!

February 9, 2021
Unprompted review
Rated 3 out of 5 stars

Love the design

Love the design of the app and the platform, especially the investment pie options. Such a wonderful metaphor and minimalist approach. I decided to close my regular brokerage account and transfer the funds to M2. It’s the fourth day my account has been placed on pause or hold. No response from customer service other than standard acknowledgment of receipt of message. Still, the design beats all other fun tech designs out there. Too bad about the speed of service and response.

September 17, 2020
Unprompted review

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