M1 LAB Reviews 

102
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

M1 Lab has the most gorgeous high quality products that are totally unique. Not to mention their showroom is beautiful, it reflects the time and effort that goes into this brand. Definitely better th... See more

Company replied

Rated 5 out of 5 stars

Martina made my experience buying a gift voucher for my partner more than easy. We are always made to feel welcome when in the showroom and our experience never feels rushed or pressured. Our service... See more

Rated 5 out of 5 stars

My experience with M1 LAB was a solid 10/10. I see the passion they put into this small business and that's hard to find these days. Top-tier customer service, pieces that redefine cool and great v... See more

Company replied

Rated 5 out of 5 stars

I had an amazing experience at the showroom. Martina was super helpful but also gave me space to look through the products and try things on without being too in my face. M1 clearly cares a lot about... See more

Company details

  1. Vintage Clothing Store
  2. Handbags Shop
  3. Leather Coats Store
  4. Sunglasses Store
  5. Used Clothing Store

Written by the company

M1 Lab is your go-to online store for high-quality vintage and second-hand clothing. We carefully select each item and we offer a wide range for both men and women. Every article is sanitised, washed, steamed and ironed to ensure maximum cleanliness and hygiene. Additionally, we double-check every piece for defects like tears or stains. Our customer service is top-notch, and we pay close attention to every detail to ensure a perfect shopping experience for our customers. Discover our collection of unique vintage items and add a touch of timeless style to your wardrobe. Join our community of satisfied customers and experience the charm of our products.


Contact info

4.8

Excellent

TrustScore 5 out of 5

102 reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(102)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent selection of vintage farms

Excellent selection of vintage farms, you’ll find what you wish for at m1 lab - great curated website, staff also provide lots of help and inspiration on their instagram account. Great experience, 100% recommend

March 1, 2024
Unprompted review
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Reply from M1 LAB

Hey Fabio! Appreciate your fantastic review! Your recommendation means a lot, and we can't wait to assist you again :)

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Rated 5 out of 5 stars

Very quick and helpful communication

Very quick and helpful communication, and was pleasantly surprised by the envelope that came with the purchased items, will shop again from here if I find something!

March 1, 2024
Unprompted review
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Reply from M1 LAB

Hey! Thank you for the kind words! We're thrilled you found our communication quick and helpful. We can't wait to have you back for more shopping whenever you find something you like! :)

Rated 5 out of 5 stars

Personalised experience

Personalised experience, fab comms and attention to detail.

February 14, 2024
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Reply from M1 LAB

Hey Sheena! Thanks for trusting us and for taking the time to leave us a review, it means a lot! :)

Rated 5 out of 5 stars

Five Stars

Actually unique clothes, you will find stuff that is worth buying and not just basic carhart jackets like the rest of most vintage sellers. Shipping was super fast coming to the United States and packaging and presentation was perfect.

February 4, 2024
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Reply from M1 LAB

Hey! Thank you for appreciating our distinctive collection and for choosing us! Your support means the world to us!

Rated 5 out of 5 stars

Great shop to buy from.

Bought my first bag, great price, fast delivery and very helpful. Bag was perfect just what I wanted.

February 11, 2024
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Reply from M1 LAB

Hey Helen! We are glad to hear that you are happy with the bag and our service. Thank you so much for taking the time to leave us a review, it means a lot to us :)

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Rated 5 out of 5 stars

Great experience

Great experience! The quality of the products is amazing and the team is extremely nice!

February 1, 2024
Unprompted review
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Reply from M1 LAB

Hey Lara! It's always rewarding to receive such kind feedback. Thanks for your review and for being part of our community!

Rated 5 out of 5 stars

M1 never disappoints!

I’ve brought a couple pieces from M1 like a nascar jacket and a napipijri jumper and the quality is always 10/10!
The jumper especially the quality was incredible I can’t believe it’s not straight from factory!??
The couple behind the brand are also soooo sweet and helpful when I went to their showroom, couldn’t recommend more!

January 25, 2024
Unprompted review
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Reply from M1 LAB

Hey Akvile! Thank you so much for your kind words and for being part of our community! We appreciate your support and look forward to see you again soon :)

Rated 5 out of 5 stars

Stunning piece & amazing service!

Thank you so much M1, i would recommend to anyone. The piece is so rare & stunning & arrived in 2 days! Also incredible service, even better than most luxury fashion brands/retailers! V happy customer, made to feel like 1 of the community. <3

January 13, 2024
Unprompted review
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Reply from M1 LAB

Hey Paige! Delighted to hear you're happy with the jacket and our service. Your support means a lot, and we're thrilled to have you as part of our community! Thanks again for choosing us!

Rated 5 out of 5 stars

omg!!!! fantastico❤️

omg !!!!! havnt met any owner like this except from M1 lab !! When I said I was looking for a bag then they immediately send me loads of options with their really honest opinions and this is what I like !! I bought a hoodie from them as well , super good condition with decent price ❤️defo one of the best shop on my list and love the passion they are spreading for vintage goods .

December 29, 2023
Unprompted review
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Reply from M1 LAB

Hey! Absolutely thrilled by your feedback! We're glad we could help you find the perfect bag. Thanks for making us one of your top shops and can't wait to have you back for more great finds!

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Rated 5 out of 5 stars

Overwhelmed with how good the service…

Overwhelmed with how good the service was with M1 Lab would highly recommend to anyone looking for quality vintage clothes!

December 29, 2023
Unprompted review
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Reply from M1 LAB

Hey Thomas, thank you so much for your review! Your support means a lot to us, we're delighted to hear that you had a positive experience with us and we look forward to assisting you again in the future. Have a great New Year!

Rated 5 out of 5 stars

Visit at M1 Lab studio show-room

I had an excellent experience at M1 Lab studio showroom. Securing an appointment was easy, and the place was conveniently located and visible from the front. The owner, who was friendly and professional, shared captivating stories behind each piece that I picked, adding a historical dimension to the fashion. I appreciated the personalized assistance in finding other pieces that suited my shape. Well preserved and treated pieces of art. For fashion enthusiasts, I highly recommend booking a visit to explore their unique collection. Highly recommend

December 15, 2023
Unprompted review
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Reply from M1 LAB

Hey! Thank you for visiting us and for sharing your positive experience. It's always a pleasure to welcome our customers and share the stories behind our pieces. We look forward to welcoming you back soon!

Rated 5 out of 5 stars

Best vintage clothes

Amazing service and attention to details! I’ve ordered a shirt for my husband last minute and it arrived before xmas. Definitely will shop from them again!

December 19, 2023
Unprompted review
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Reply from M1 LAB

Hey Michela! We are thrilled to hear you're happy with our service! Ensuring your timely delivery was our top priority, and we're glad that the shirt arrived on time for Christmas. Thank you for the review, and from all of us, Happy Holidays!

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Rated 5 out of 5 stars

Amazing service

Amazing service, the jacket I bought was in perfect condition and is now one of my favourite jackets

November 3, 2023
Unprompted review
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Reply from M1 LAB

Hey Josh, thank you so much for your feedback!
We are thrilled to hear that you had a positive experience with our service and that the jacket you bought exceeded your expectations. It's always rewarding to know that our customers are happy with their purchases. We appreciate your support and can't wait for you to find your next favourite pieces!

Rated 5 out of 5 stars

Excelent

Excelent service and top quality

December 20, 2023
Unprompted review
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Reply from M1 LAB

Hey Carlos, thanks for the review! Your satisfaction is our priority. Thank you for choosing our brand!

Rated 5 out of 5 stars

Ships fast and responds quickly

My order shipped the day or day after I purchased online, and they respond very quickly through their Instagram. When I got my order everything looked like it did online.

November 16, 2023
Unprompted review
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Reply from M1 LAB

Hey Ethan! We're thrilled to hear about your positive experience! Thank you for choosing us and taking the time to share your feedback. Enjoy your purchase!

Rated 5 out of 5 stars

Beautiful cardigan

Beautiful cardigan in immaculate condition! Sustainably packaged too. I also got a cute shoulder bag thrown in for free - can’t recommend highly enough!

December 7, 2023
Unprompted review
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Reply from M1 LAB

Hey Millie! Thank you so much for your review, your support means a lot to us!

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Rated 5 out of 5 stars

Amazing quality! Worth every penny!

I am a student and rarely get to treat myself but the amazing quality of these true vintage pieces M1 LAB has are absolutely amazing! I bought a beautiful suede 70’s coat! Not a seam out of place. These items may be vintage but the quality is like new!! Worth every single penny! They even took time out of their day a few weeks after my purchase to help me find a belt to go with it! They truly are a wonderful company and they care about their customers! It is rare to find a company as brilliant as this one! If you were on the fence about buying I say absolutely go for it! You will not regret it!

November 29, 2023
Unprompted review
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Reply from M1 LAB

Hey! We're grateful and happy that you found joy in your suede 70's coat and felt the care we put into our vintage pieces. It means the world to us that you took the time to share your experience. Thank you for being a part of the M1 LAB community!

Rated 5 out of 5 stars

10/10

My experience with M1 LAB was a solid 10/10. I see the passion they put into this small business and that's hard to find these days.
Top-tier customer service, pieces that redefine cool and great value for what's sold. Compared to other vintage shops, M1 makes a difference. Giving life to old items is fun and should be done more often. I appreciate their socials, concepts and ideas.
As for my order, I am very pleased. The items were nicely taken care of, meticulously curated and quite rare to find elsewhere.

November 22, 2023
Unprompted review
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Reply from M1 LAB

Hey Sebastian! Thank you so much for your review! We are grateful you liked our unique pieces and felt the value we aim for. Your satisfaction is everything to us. Thanks for choosing M1 LAB!

Rated 5 out of 5 stars

Amazing Vintage pieces

Amazing pieces, lovely communication and very quick shipping. If you are looking for unique vintage bits, this is your place!

November 9, 2023
Unprompted review
M1 LAB logo

Reply from M1 LAB

Hey Tina! Thank you for the fantastic review! We're delighted that you loved our pieces. Your support means a lot to us, and we can't wait to assist you with more wonderful finds in the future!

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