MacDonald & Son Butchers Reviews 

1,630
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 94 reviews, reviewers overwhelmingly had a great experience with this company. People consistently note the exceptional quality of the food, sharing that traditional items like savory steak pies, flavorful sausages, and fresh bread always arrive in wonderful condition. Consumers often mention that the online ordering process is smooth and simple, while parcel delivery is remarkably prompt and reliable across distant regions. Some reviewers were not happy with delivery problems, pointing out specific frustrating instances of completely melted ice packs, missing items, or careless courier drop-off handling. Other customers also noted occasional concerns regarding overly salty seasoning in certain pies or unusual preparation instructions for specific meat products.

What people talk about most

Product

Consumers find products to be positive, highlighting delicious and high-quality traditional food like pies... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the fresh produce and delicious pies.... See more

Delivery service

People report positive experiences with delivery service, praising timely arrivals and secure packaging.... See more

Order

Customers consistently note positive experiences with order, highlighting an easy process and quick,... See more

Service

Customers had positive experiences with service, highlighting fast and reliable delivery. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered 2 packets of Arbroath smokies and 4 x Scottish plain loafs. Firstly, what an absolute pleasure you all are to deal with, love the personal message on the box. Delivery and packaging is subl... See more

Company replied

Rated 5 out of 5 stars

I have ordered on line on two occasions now and cannot praise this company highly enough on their level of customer service and quality of their food. We live on the wirral but my husband is originall... See more

Company replied

Rated 5 out of 5 stars

I received my order today and im so happy with it ..it was well packed and was all cold i ordered the steak pie and they look so delish and the mince pies and beef sausages and cant get them in Manch... See more

Company replied

Rated 5 out of 5 stars

A really great experience from ordering to quality of produce. I will start with only moan and that is nothing to do with McDonald and sons. The courier service dpd is diabolical I am hoping it’s more... See more


Company details

  1. Butcher Shop
  2. Butcher Shop Deli
  3. Food Producer
  4. Meat Packer
  5. Meat Products Supplier
  6. Online Food Ordering Service

About MacDonald & Son Butchers

Written by the company

👨‍👩‍👦‍👦Who are we? David Robb MacDonald was born in Dundee, Scotland in 1911 and opened his first shop on Logie Street, Lochee in 1935. In a short time, David realised that there was a thriving demand for meat among the residents of Dundee and decided to move into a bigger shop on the High Street of Lochee. A few years later, and after relocating the business twice, the MacDonald & Son name is still just as popular as it was over 80 years ago.

During this time, David’s son Brian joined the business and learned the trade. Brian took over the business fully at the age of 20 and has built one of Dundee’s oldest and respected family businesses. Over the past 55 years under Brian, the MacDonald & Son name has become renowned for the quality of its meat. To this day it continues to produce the same products that have been enjoyed by generations.

🍖Our Produce We pride ourselves on the quality and consistency of our products. Our aim is to provide our customers with quality sourced meat and to offer great tasting Scottish produce.

All of our red meat is sourced from farms in Aberdeenshire or the Scottish Highlands. The cattle are grass fed all year round and are 30 day aged.

🥩What makes our steaks different? The farmers we buy our cattle from graze the stock in fields next to the North Sea. Salt from the sea gets into the earth and thus into the cattle. This produces a excellent flavour in all our steaks.

🚚How are the boxes delivered? All our customers goods are vac packed and sent in a chilled box. The goods are then sent overnight using DPD which means it arrives to our customers doors cool and fresh.

We send boxes all over the UK and our customers have the convenience of choosing a specific delivery day that suits them best.

On the day of delivery, our customers receive and email and text notification giving them a 1 hour delivery window.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Replied to 33% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,630)

97 reviews in the last 12 months

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Rated 5 out of 5 stars

Scottish lass living down in Yorkshire

Scottish lass living down in Yorkshire, by chance came over an advert on Facebook and oh how glad I am, our first delivery came over the weekend and I have to give credit where credit is due…. Absolutely delicious we have sampled nearly the entire box, pies and treats galore we will most definitely be ordering again and recommending to family and friends
Delicious food
Thank you

March 25, 2024
Unprompted review
Rated 5 out of 5 stars

Burns Night Supper - Perfect from Start to Finish!

Apologies for the late review for our Burns Night Supper delivery, but thank you for the amazing haggis bits and pieces (as well as some Scotch pies and bridies for my parents who grew up on them). My English guests thought it was all very tasty! The ordering process was easy and even amending the order and speaking to a real person was simple. Thank you also for the cooking tips! The order was delivered as requested and perfectly packed. Just perfect from start to finish!

January 25, 2024
Unprompted review
Rated 5 out of 5 stars

Tasty Scottish food

This is the second time I've ordered from MacDonald and sons and wasn't disappointed from the ordering to the delivery of their very fresh and tasty products and will certainly be ordering again ty from a very happy customer.

March 6, 2024
Rated 5 out of 5 stars

A very happy customer...

I made my order online and it arrived this afternoon 09/03/2024 as per the message received from DPD.
My items were extremely well packed and the chiller bags were still frozen so everything inside was still very cool.
A lot of it has gone into the freezer but the Pork & Black Pudding sausages are now in the air fryer with the Scotch buns waiting for them.
I would highly recommend MacDonald & Son, Butchers, the website is very easy to follow and very detailed and can I say that I just loved the little note written on the box " Enjoy Peter "...
Thank You...

March 9, 2024
Unprompted review
Rated 5 out of 5 stars

Mouthwatering fayre.

From looking at the website of MacDonald & Son Butchers it was plain sailing throughout the ordering process,choosing which items I wanted couldn’t be easier. The date for delivery was my choice not the butchers which again is a huge bonus to online shopping from anywhere.Received the items excellently packaged with great care and professionalism.
Fayre inside was of highest grade and will be purchasing again. Thank you so much.

February 29, 2024
Rated 5 out of 5 stars

Excellent ordering process

Excellent ordering process, smooth and simple, excellent product as well, reasonable, very high quality, zero complaints, will certainly be ordering again from you

February 12, 2024
Rated 5 out of 5 stars

The quality of the produce

I moved south 27 years ago. I will always miss Scottish Fair.
This Butcher provided me with quality fair and everything I asked for.
Very well packaged and fresh and I live in Oxfordshire!
I am absolutely over the moon with my delivery. And thank you for the wee personal touch. Definitely will be ordering again soon 🥰

February 17, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent fresh food……Highly Recommend

Excellent fresh food……delivered next day or day of your choice. All items packaged well and arrived in pristine condition. The amazing steak pies just like my lovely mum used to make …..and the gravy sent in sealed pots to ensure no mishaps during transition !…..I also ordered quite a few pineapple cakes !! Amazing……so delicious and travelled well too……I shall be ordering from you again soon ……so pleased I can get a taste of my homeland……Scotland. Traditional scottish food…..although I now live in Devon.
HIGHLY RECOMMEND ……..well done Bobby and Family/Team
Mandy in Devon

February 10, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely the most delicious steak &…

Absolutely the most delicious steak & black pudding pies I’ve ever tasted . Can’t wait to try the mutton ones next .
Delivery was very quick , pies were well packaged, no issues with breakages . Perfect service and top quality product . Will definitely order more & already recommended to my friends& family
Reviewed by Naomi Harrison ( jacks Mum)

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

Received my order today in the North…

Received my order today in the North penines , already had the burnt rolls, and steak pies and they were fabulous 👌, the true taste of home , ordered quite a few other things and all was in the box packaged well and true to delivery time, I would highly recommend to Scots living south 😀

February 2, 2024
Unprompted review

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