MacGregor Golf Reviews 

252
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the products to be of great quality and excellent value for money. Many reviewers were particularly impressed with the product's feel, consistency, and overall appearance. The delivery service was frequently praised for being fast, efficient, and often arriving earlier than expected. However, some customers also noted issues with product durability, such as driver heads denting or club shafts splitting after minimal use, and manufacturing defects like loose weights or misaligned grips. Additionally, a few people mentioned difficulties with customer service responsiveness or lack of communication regarding order updates.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and value, with many expressing satisfaction with... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast and efficient delivery... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent quality of products and... See more

Value for money

Users describe positive interactions with value for money, consistently highlighting good value products that... See more

Order

Reviewers mention ambiguous feedback about the ordering process, with many finding it easy to order and pay,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a MacGregor putter for 25+ years and unfortunately sold it......I had to have a new which I got and it really fulfilled my expectations. I will never sell this bladed putter it has such a great... See more

Rated 5 out of 5 stars

Great delivery time, came earlier than expected. Boxed well, no damages. I bought the MacSpd irons and they are fantastic, they feel great, consistency is good and look amazing.

Rated 5 out of 5 stars

I ordered a Tourney max driver on the 7th December and was promised a free delivery between 12th-16th Dec. I was notified on the 12th that delivery would be that day and a 2 hour timeslot was given. I... See more

Rated 5 out of 5 stars

I have been trying to find pink left handed golf clubs for ages. I almost gave up searching but found the perfect Christmas gift for my daughter on the MacGregor website and they were delivered fast a... See more


Company details

  1. Sportwear Manufacturer
  2. Golf shop
  3. Sports Accessories Wholesaler

Written by the company

Since 1897, MacGregor has provided top-quality equipment to every type of golfer, from avid amateurs to history’s greatest champions. MacGregor players have won tournaments all over the world including 59 majors but we’re just as proud of the countless rounds we’ve helped everyday golfers enjoy. We pride ourselves on products blended with craftsmanship, style, and modern innovation, with all golfers in mind. That’s the MacGregor tradition.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

252 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(252)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The golf travel bag arrived on time for…

The golf travel bag arrived on time for my golf holiday. Unfortunately there was a faulty zip on one of the lower smaller pockets, which I managed to fix with a needle and thread. A bit easier than sending it back! The bag apart from that slight flaw was good.

September 12, 2022
Rated 4 out of 5 stars

New golf bag

I ordered a new golf bag and it was despatched very quickly. I got an email soon after saying that delivery by DPD would be made the next day. I waited in all day and nothing arrived. I emailed MacGregor about it and didn’t get a response. Around lunchtime the following day I emailed MacGregor again and said that if they couldn’t give me a new delivery date then I would claim a PayPal refund. I got an immediate response saying that delivery would be that day. It eventually arrived at 9.10 in the evening.

August 24, 2022
Unprompted review
Rated 1 out of 5 stars

I bought the V-foil Speed

I bought the V-foil Speed, 3 wood , 5 wood and hybrid 4 all brand new and never used, tried them on the golf range and only hit 3 balls with the 3 wood and the head flew off on the range and were i got them from would not replace it without contacting Macgregor,( no dout Macgregor will give them free stuff and not pass it onto the customer) i have lost confidence in the 5 wood and 4 hybrid just incase the same thing happens , i would not buy anthing with the Macgregor name now because i have lost all faith in them

August 25, 2022
Unprompted review
Rated 1 out of 5 stars

McGregor Mac Light golf bag.

McGregor Mac Light golf bag.
On 3 March 22 I bought this bag from the The Sports Depot for £64.99. Already after circa 30 rounds the Air Mesh Fabric that divides the club's has worn and my shafts are rubbing against the hard plastic compound. This effectively makes the product unusable already. My previous Callaway pencil bag lasted circa 18 months before the same issue. I strongly recommend you do not consider this Macgregor product.
Very poor quality and not worthy of a purchase.
Regards

May 4, 2022
Unprompted review
MacGregor Golf logo

Reply from MacGregor Golf

Good Afternoon, Sorry to hear that you have had an issue with your bag.
The problem you have with the bag is not something we have come across previously.
We would recommend contacting the retailer which you purchased the bag from and they should be able to replace under the 12 month manufacturers guarantee.
If you are not able to resolve with the retailer please contact our customer services team at info@macgregor-golf.co.uk and we will try our best to help.

Rated 5 out of 5 stars

Great service, great product.

Easy to order and kept informed about delivery details. Also buying direct from the company was cheaper than where I’d been looking!
Club itself is great for a beginner like me.

May 1, 2022
Rated 1 out of 5 stars

Poor quality travel bag

Bought a travel bag from the website. Chose the VIP one thinking it would be really good quality Very disappointed with the travel bag 👇. Only lasted one trip one way. Have had to buy another in resort. Very poor quality. No response from McGregor Golf 🤦🏽‍♂️.

April 18, 2022
Unprompted review

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