MacGregor Golf Reviews 

252
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality and value for money of the products, including clubs, bags, and putters, often noting their great look, feel, and performance. The ordering process is consistently described as easy and efficient, with many appreciating the quick and often early delivery of their items. Packaging is also noted as being well-done, ensuring products arrive safely. However, some people were dissatisfied with the durability and manufacturing quality of certain products, reporting issues like driver heads denting, club shafts splitting, loose weights, misaligned grips, or bag straps breaking after only a few uses.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its quality, value, and appearance.... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and quick delivery... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent quality of the products,... See more

Value for money

Customers had positive experiences with value for money, frequently highlighting products as good value and... See more

Order

Clients share positive opinions on order, highlighting the ease and speed of the ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been trying to find pink left handed golf clubs for ages. I almost gave up searching but found the perfect Christmas gift for my daughter on the MacGregor website and they were delivered fast a... See more

Rated 5 out of 5 stars

I had a MacGregor putter for 25+ years and unfortunately sold it......I had to have a new which I got and it really fulfilled my expectations. I will never sell this bladed putter it has such a great... See more

Rated 5 out of 5 stars

Great delivery time, came earlier than expected. Boxed well, no damages. I bought the MacSpd irons and they are fantastic, they feel great, consistency is good and look amazing.

Rated 5 out of 5 stars

I ordered a Tourney max driver on the 7th December and was promised a free delivery between 12th-16th Dec. I was notified on the 12th that delivery would be that day and a 2 hour timeslot was given. I... See more


Company details

  1. Sportwear Manufacturer
  2. Golf shop
  3. Sports Accessories Wholesaler

Written by the company

Since 1897, MacGregor has provided top-quality equipment to every type of golfer, from avid amateurs to history’s greatest champions. MacGregor players have won tournaments all over the world including 59 majors but we’re just as proud of the countless rounds we’ve helped everyday golfers enjoy. We pride ourselves on products blended with craftsmanship, style, and modern innovation, with all golfers in mind. That’s the MacGregor tradition.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

252 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.4

All reviews

(252)

56 reviews in the last 12 months

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Rated 1 out of 5 stars

Very poor quality waterproof bag…

Very poor quality waterproof bag purchased from McGuirk Golf. After 18 mths zips started breaking rendering the bag non waterproof.
MacGregor will only guarantee the product for one year which is a poor showing. Would not recommend MacGregor golf bags!

April 24, 2023
Unprompted review
Rated 1 out of 5 stars

Sold Faulty good s purchased a golf club travel bag that…

I purchased a golf club travel bag that was faulty as on first journey the stitching to the base came undone, I emailed Macgregor to be fobbed of with their policy called the Montreal convention that deemed it the fault of the airways and Macgregor washed their hands of all responsibility of selling the faulty bag, would not recommend buying products from this company

December 29, 2022
Unprompted review
Rated 1 out of 5 stars

Broken Clubs and Poor Customer Service

Purchased the DCT3000 Men’s Package Set in October 2021. By December 2021 the 5-iron head had broken by detaching from the shaft. This was replaced within the one-year warranty in January 2021. By December 2022, 3 further clubs had broken – 9-iron and pitching wedge heads came clean off (the latter when replacing the club in the bag) and 8-iron detached from the shaft.

Clearly, the iron set was either faulty or of very poor quality. Contacted customer service about replacing the faulty set in Dec 2022 (14 months after purchase) and was refused replacement with no other options offered. Extremely disappointed with the poor customer service and surprised with repeated breaks that MacGregor did not seem concerned by the quality and did not want to investigate further. Now left with a massive gap in the bag, unable to replace broken clubs and likely a matter of time before the next club breaks.

Would strongly avoid purchasing from MacGregor, the one-year warranty is strictly enforced on the clubs which should be designed to be used over several years, not break after 1 year.

December 24, 2022
Unprompted review
Rated 1 out of 5 stars

Still haven’t received my parcel which…

Still haven’t received my parcel which was a present for Christmas, so was made to get something else.

December 19, 2022
MacGregor Golf logo

Reply from MacGregor Golf

We are sorry to hear that you have not received your item. Unfortunately we are currently experiencing delays with some deliveries due to industrial action by Royal Mail but if you contact our customer services team at info@macgregor-golf.co.uk they can look into this for you.

Rated 1 out of 5 stars

Refused to Change bag type

Had to buy a cart bag with my clubs (As I'm left handed).

Even though I wanted a right handed stand bag.

When asking the question of customer services, it took a long time to get a reply!

September 21, 2022

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