The staff at the Glasgow Bath Street store were absolutely superb. From start to finish, they were so friendly, attentive, and went above and beyond to make sure everything ran smoothly for our big da... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was made welcome in the Glasgow shop and offered very helpful advice, to the extent of being measured by a member of staff in spite of the fact that the trousers I was looking at were only available... See more
Company replied
Fast delivery with clear communication throughout. The product is of very good quality however, it does not have the MacGregor and MacDuff logo on the front, as shown on the sales images. A little... See more
Company replied
Company details
Written by the company
MacGregor and MacDuff is a Scottish Kilt & Highlandwear Outfitters with four stores throughout Glasgow, Ayrshire and Edinburgh. MacGregor and MacDuff also host pop-up kilt fitting services in London and Manchester as well as international kilt fittings in New York and Toronto. MacGregor and MacDuff specialise in high-quality highlandwear and are dedicated to providing industry-leading customer service. With UK-wide kilt hire delivery as well as virtual kilt fitting appointments for all customers, whether you are looking to buy an outfit for your wedding or need to hire a kilt for a special event, there is no better place to find everything you need.
Written by the company
- Worldwide Delivery
- We are able to offer our customers worldwide delivery. Whether you visit one of our international fitting services, speak to us via virtual appointment or simply purchase from our website, together with our international delivery partners we work hard to make sure you get your order quickly and safely.
- Click & Collect
- We offer a click & collect service at all our shops. Simply order online and select at checkout which of our shops you wish to collect your order from. We will then contact you to let you know when it is ready for collection
- Virtual Kilt Fittings
- Whether you are organising a hire kilt outfit for your upcoming wedding or looking to buy that pair of tartan trews you’ve had your eye on, or simply just looking for a new sporran to spruce up your trusty kilt, our online expert stylists are here to help! Speak to our team and receive the same outstanding level of care and service that our stores are known for, all from the comfort of your home.
Contact info
2 Dawson Road, G4 9SS, Glasgow, United Kingdom
- 0141 280 3398
- macgregorandmacduff.co.uk
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from MacGregor and MacDuff
Hi Jayne,
Thanks for your 5 star review! We're so pleased to hear of your experience with us!
Kind Regards,
Rachel
Colours of the stole
The stole I bought was red based in colour with dark blue and green. In fact, it’s orange with a garish green and blue - very different. The fabric is not at all soft, and not comfortable to ear next to skin
February 20, 2026
Reply from MacGregor and MacDuff
Hi Robin,
Thanks for your review. I'm sorry to hear you are disappointed with your tartan stole. Our Orders Team will be in touch shortly.
Kind Regards,
Rachel
Great service from this company and…
Great service from this company and great communication at all times
February 19, 2026
Reply from MacGregor and MacDuff
Hi Graham,
Thanks for your great review! We're delighted to hear you are happy with the service and communication received.
Kind Regards,
Rachel
Reply from MacGregor and MacDuff
Hi Colin,
Thanks for the 5 star review! It's great yo hear you are happy with your kilt pin order.
Kind Regards,
Rachel
Communication very good as is the product
Communication very good, checking when I needed the order, custom made goods arrived ahead of schedule and quality is very good.’
February 19, 2026
Reply from MacGregor and MacDuff
Hi Ian,
Thanks for the great review! We're so pleased to hear you are happy with your tartan braces and the communication received.
Kind Regards,
Rachel
Reply from MacGregor and MacDuff
Hi Cameron,
Thanks for your great review! We're so pleased to hear you are happy with your order and the service received.
Kind Regards,
Rachel
Great service …
February 10, 2026
Reply from MacGregor and MacDuff
Hi Patrick,
Thanks for your great review!
Kind Regards,
Rachel
MacGregor and MacDuff products are top notch.
MacGregor and MacDuff products are of the highest quality. I always go to their website first when I need to buy something.
February 6, 2026
Reply from MacGregor and MacDuff
Hi Brian,
Thanks for your great review! We're so pleased to hear you are happy with your order and we really appreciate your continued support.
Kind Regards,
Rachel
Patient and expert service
Graeme was really good in sourcing a once worn kilt even sending other kilts for me to try. I eventually settled on a Modern Colquhoun tartan. Well done indeed.
February 10, 2026
Reply from MacGregor and MacDuff
Hi Peter,
Thanks for your lovely review! It's great to hear Graeme was able to help get the perfect kilt for you!
Kind Regards,
Rachel
We were very happy with the kilt and…
We were very happy with the kilt and service we will be back thank you
February 10, 2026
Reply from MacGregor and MacDuff
Hi William,
Thanks for the great review and your support. We'd love to welcome you back in the future.
Kind Regards,
Rachel
Excellent product and customer service
Item I requested was high quality and custom made. Throughout the process I was frequently informed of timelines, given clear updates, and knew exactly where my package was. The folks I interacted with over email were friendly and addressed my queries directly and with clear outcomes.
February 6, 2026
Reply from MacGregor and MacDuff
Hi Gordon,
Thanks so much for your review! It's wonderful to hear you felt supported from start to finish and that you love your pocket square!
Kind Regards,
Rachel
Reply from MacGregor and MacDuff
Hi Anne Marie,
Thank you so much for the great review! We’re really glad you found our team friendly and helpful.
Kind Regards,
Rachel
Reply from MacGregor and MacDuff
Hi Matt,
Thanks for your great review! We're so pleased to hear you are happy with your recent orders and we really appreciate your continued support.
Kind Regards,
Rachel
Reply from MacGregor and MacDuff
Hi Colin,
Thanks for your great review! We're so pleased to hear you're happy with your order and the service received.
Kind Regards,
Rachel
Fantastic service and product
February 5, 2026
Reply from MacGregor and MacDuff
Hi Julie,
Thanks for your great review! We're so pleased to hear you are happy with the service and product received.
Kind Regards,
Rachel
Reply from MacGregor and MacDuff
Hi John,
Thank you for the great feedback. We’re pleased you found the sgian dubh well made and good value.
Kind Regards,
Rachel
Great service and response to order was…
Great service and response to order was fantastic
January 19, 2026
Reply from MacGregor and MacDuff
Hi Steve,
Thank you so much! We’re delighted you were pleased with the service and the speed of your order.
Kind Regards,
Rachel
Fantastic tartan cummerbund
Great product, well made and good communication from the team about timescales to tailor it.
January 29, 2026
Reply from MacGregor and MacDuff
Hi Alistair,
Thank you for the great feedback. We’re pleased you found the product well made and appreciated the communication around timescales.
Kind Regards,
Rachel
Reply from MacGregor and MacDuff
Hi Michael,
Thanks for the great review! It's lovely to hear of your positive experience.
Kind Regards,
Rache;
Second time buying from here and always…
Second time buying from here and always a pleasure. The shirts fits perfectly and are amazing quality.
January 27, 2026
Reply from MacGregor and MacDuff
Hi Iain,
Thanks for the continued support and your kind words. We're delighted to hear you are so happy with your order.
Kind Regards,
Rachel
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.